IBM System Storage TS3310, Maintenance Information

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Appendix E. Message Retrieval at the Host
Retrieving message from different hosts are discussed in this appendix.
“Obtaining Error Information From an RS/6000”
“Retrieving from an AS/400 System with RISC Processor” on page E-7
“Retrieving from a Sun System” on page E-8
“Retrieving from an HP-UX System” on page E-8
Obtaining Error Information From an RS/6000
IBM device drivers for the RS/6000 system logs error information when an error
occurs on a tape drive or library.
The error information includes the following:
1. Device VPD
2. SCSI command parameters
3.
SCSI sense data (if available)
The AIX Tape and Media Changer Device Driver for the RS/6000 provides logging
to the system error log for a variety of errors. You can view the error log by
following this procedure.
1. At the AIX command line, type errpt |pg to display a summary report, or type
errpt -a |pg to display a detailed report. Press [Enter] .
Note: In most cases you will use the summary report to find the date and time
of any errors related to library devices, then use the detail report to
obtain the sense data needed to identify the cause of the error.
2. Press [Enter] to scroll through the error log.
3.
Type
q
and press
[Enter]
, to quit the error log at any time.
To correct a problem you noticed in the errpt report, determine the type of error by
using the examples that follow:
v For library errors [Resource Name = smc n (for example, smc0) and Resource
Type = 3576]), refer to “Library Error Log Example” on page E-2 and locate the
SCSI sense data.
v
For drive errors [Resource Name = rmt n (for example, rmt0) and Resource Type
= LTO], refer to “Drive Error Log Example” on page E-3 and locate the SCSI
sense data.
v
For SCSI bus errors (not SCSI adapter errors), refer to “SCSI Bus Error Example
1” on page E-4 and “SCSI Bus Error Example 2” on page E-5 to determine which
host adapter, SCSI bus, and device or devices are affected.
v For Fibre Channel errors (not Fibre Channel adapter errors), determine which
host adapter and device are affected.
v
For SCSI adapter errors (not SCSI bus errors), use the maintenance package for
the host.
© Copyright IBM Corp. 2005, 2010
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