IBM System Storage TS3310, Maintenance Information, Page: 468 / 531

Table D-11. Error codes on the Single-character Display (continued)
Error Code Cause and Action
If the problem occurs with multiple tape cartridges, run “Function Code 1: Run Drive
Diagnostics” on page D-28:
v If the diagnostics fail, replace the tape drive.
v
If the diagnostics succeed, run“Function Code H: Test Head” on page D-37.
– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the tape drive in maintenance
mode.
For Problems with Reading Data:
If the problem occurred while the tape drive was reading data from the tape, perform one of the
following procedures:
v
If another tape drive is available, insert the cartridge into the other unit and retry the operation:
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function
Code 1: Run Drive Diagnostics” on page D-28:
- If the diagnostic fails, replace the tape drive.
- If the diagnostic succeeds, the error was temporary.
v If another tape drive is not available, insert a scratch data cartridge into the unit and run
“Function Code 1: Run Drive Diagnostics” on page D-28:
– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, discard the cartridge.
If the problem occurs with multiple tape cartridges, run “Function Code 1: Run Drive
Diagnostics” on page D-28:
v
If the diagnostic fails, replace the tape drive.
v If the diagnostic succeeds, run “Function Code H: Test Head” on page D-37.
– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the tape drive in maintenance
mode.
D-44
TS3310 Tape Library Maintenance Information