IBM System Storage TS3310, Maintenance Information

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Table D-11. Error codes on the Single-character Display (continued)
Error Code Cause and Action
5
Tape drive hardware problem. The drive determined that a tape path or read/write error
occurred. To prevent damage to the drive or tape, the tape drive will not allow you to insert a
cartridge if the current cartridge was successfully ejected. The error code may clear when you
cycle power to the tape drive or place it in maintenance mode. If the problem persists, replace the
drive.
Note: Copy the drive dump to flash memory before returning the drive. For instructions, refer to
“Function Code 5: Copy Drive Dump” on page D-31.
6
Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate
the error to faulty hardware or to the tape cartridge. Ensure the tape cartridge is the correct media
type:
v Ultrium -1 tape cartridges are not supported in Ultrium-4 tape drives.
v Drive will not accept an expired Cleaning Cartridge.
v Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance Mode.
v Drive will not write over existing datasets on a WORM cartridge. Ensure you are appending
datasets on WORM media rather than attempting to write over existing datasets.
If the tape cartridge is the correct media type, perform the following action:
For Problems with Writing Data:
If the problem occurred while the tape drive was writing data to the tape, retry the operation with
a different cartridge:
v
If the operation succeeds, the original cartridge was defective. Copy data from the defective
cartridge and discard it.
v
If the operation fails and another tape drive is available, insert the cartridge into the other unit
and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function
Code 1: Run Drive Diagnostics” on page D-28.
- If the diagnostics fail, replace the tape drive.
- If the diagnostics succeed, the error was temporary.
v If the operation fails and another tape drive is not available, insert a scratch data cartridge into
the unit and run “Function Code 1: Run Drive Diagnostics” on page D-28.
– If the diagnostics fail, replace the tape drive.
– If the diagnostics succeed, discard the cartridge.
Appendix D. Using Ultrium Drives
D-43