T039: Drive TapeAlert 12 - Unsupported Format
Description
GUI Description: The tape cartridge format is incompatible with the drive.
Explanation: System determines that the drive has issued a TapeAlert 12
indicating that the media loaded is an unsupported format. In the case of the
IBM LTO family of drives, full backward read and write compatibility
stopped when LTO 3 was introduced. LTO 3 cannot write in LTO 1 format.
Therefore an LTO 1 tape is an unsupported format when trying to write to it
with an LTO 3 drive.
Detection Scenarios
Tape drive issues a TapeAlert 12 which is recognized by the library during
the continuous four second polling cycle of drive status.
Root Causes
Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements
Tape Cartridge
Resolution
Perform “DR015: Resolve Unsupported Tape Format” on page 6-66.
T040: Drive TapeAlert 15 - MIC Chip Failure
Description
GUI Description: The memory in the tape cartridge has failed.
Explanation: System determines that the drive has issued a TapeAlert 15
indicating that MIC (memory in cassette) of the media loaded is not working
properly. The MIC is the memory that is part of the cartridge, also called
LTO CM.
Detection Scenarios
Tape drive issues a TapeAlert 15 which is recognized by the library during
the continuous four second polling cycle of drive status.
Root Causes
Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements
Tape Cartridge
Resolution
Perform “DR047: Resolve Drive TapeAlert 15 - Cartridge Memory Failure” on
page 6-78
T041: Drive TapeAlert 16 - Forced Eject
Description
GUI Description: The tape has been ejected from a drive while it was being
read or written.
Explanation: System determines that the drive has issued a TapeAlert 16
indicating that an unload of a drive was triggered while the drive was
actively reading or writing. The source of the unload can be either an
operator initiated manual push button on the drive itself or a GUI initiated
command.
Detection Scenarios
Tape drive issues a TapeAlert 16 which is recognized by the library during
the continuous four second polling cycle of drive status.
Root Causes
Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements
Tape Cartridge
Resolution
Perform “DR048: Resolve Drive TapeAlert 16 - Forced Eject” on page 6-78.
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
6-21
Summary of Contents for System Storage TS3310
Page 2: ......
Page 6: ...iv TS3310 Tape Library Maintenance Information...
Page 8: ...vi TS3310 Tape Library Maintenance Information...
Page 18: ...xvi TS3310 Tape Library Maintenance Information...
Page 20: ...xviii TS3310 Tape Library Maintenance Information...
Page 22: ...xx TS3310 Tape Library Maintenance Information...
Page 28: ...1 6 TS3310 Tape Library Maintenance Information...
Page 76: ...3 14 TS3310 Tape Library Maintenance Information...
Page 92: ...4 16 TS3310 Tape Library Maintenance Information...
Page 196: ...6 94 TS3310 Tape Library Maintenance Information...
Page 242: ...7 46 TS3310 Tape Library Maintenance Information...
Page 378: ...8 136 TS3310 Tape Library Maintenance Information...
Page 382: ...9 4 TS3310 Tape Library Maintenance Information...
Page 390: ...10 8 TS3310 Tape Library Maintenance Information...
Page 396: ...A 6 TS3310 Tape Library Maintenance Information...
Page 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Page 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Page 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Page 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Page 421: ...a66mi036 Appendix C Library Diagrams C 13...
Page 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
Page 424: ...a66mi043 C 16 TS3310 Tape Library Maintenance Information...
Page 484: ...D 60 TS3310 Tape Library Maintenance Information...
Page 494: ...E 10 TS3310 Tape Library Maintenance Information...
Page 498: ...F 4 TS3310 Tape Library Maintenance Information...
Page 504: ...G 6 TS3310 Tape Library Maintenance Information...
Page 520: ...H 16 TS3310 Tape Library Maintenance Information...
Page 526: ...X 6 TS3310 Tape Library Maintenance Information...
Page 529: ......
Page 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...