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Clickfree C2 User Guide 

for Apple Macintosh users 

 

 

Summary of Contents for C2

Page 1: ...Clickfree C2 User Guide for Apple Macintosh users ...

Page 2: ...p 11 WHAT DO I NEED BEFORE I START 11 BACKING UP MY CONTENT HD 12 HOW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE HD 12 ZERO EFFORT BACKUP REALLY 13 HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS 15 Choosing what to back up 16 Backing up all of the files in selected folders 16 Choosing categories of content to be backed up 17 Choosing folders to search for content 17 WHAT IF THERE IS NOT ENOUG...

Page 3: ...window 29 From the Backup Summary window 29 ADVANCED TOPICS HD 31 HOW DO I START A DVD BACKUP OR RESTORE 31 HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER 32 WHAT IF I HAVE MORE THAN ONE COMPUTER 35 How is backup different when I have more than one computer 35 WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE 35 How do I make multiple backups 35 CLICKFREE TOOLS 35 How do I use password protecti...

Page 4: ...2 Choosing what to back up 53 Backing up all of the files in selected folders 53 Choosing categories of content to be backed up 54 Choosing folders to search for content 54 RESTORING MY CONTENT DVD 58 WHAT IF MY COMPUTER S INTERNAL HARD DISK STOPS WORKING OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER 58 WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY CONTENT 58 HOW D...

Page 5: ...DVD 69 WHAT IF I HAVE MORE THAN ONE COMPUTER 69 How is backup different when I have more than one computer 69 HOW DO I RESTORE MY FILES USING ONLY THE BACKUP DISKS 69 HOW DO I MAKE MULTIPLE BACKUPS 70 CLICKFREE TOOLS 70 Manage Backups 71 Master reset 72 Updating Clickfree software 72 Verify 73 HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE 74 WHAT DO I DO IF CLICKFREE DOESN T START AUTOMATICALLY 75 ...

Page 6: ... Clickfree backup package contains one Clickfree Portable Backup Drive one USB cable to attach the Portable Backup Drive to your computer one quick start guide Note Because of software updates what appears on your screen may look slightly different from what appears in this document DEFINITIONS Just to make sure that the user guide is clear we re going to define a couple of terms that are used thr...

Page 7: ...on your Portable Backup Drive Clickfree never erases or replaces content on your CDs or DVDs Your Clickfree backups are also handy for moving or copying data from one computer to another Content Normally you don t use Clickfree to back up your programs or operating system Windows only the data that you have created or copied to your computer music photos letters emails tax information etc In this ...

Page 8: ...p For most users automatically backs up everything that matters Customizable backup options Includes options for custom file types and full folder backup Still runs as Clickfree even after customizing settings Remembers your customized settings for each user you use it with Multi computer backup Can hold the backups for as many users as you like depending only on the available space on the Portabl...

Page 9: ...ause you will need to reformat the external hard disk for use with the Mac all data on the disk will be lost Be sure to copy valuable content before reformatting And unless you ask it to remove backed up content Clickfree never erases or replaces content on your Portable Backup Drive Your Clickfree backups are also handy for moving or copying data from one computer to another Import music Easily i...

Page 10: ...sferring your content from an old computer to a new one Sometimes for a variety of reasons the program may not run by itself it may need a little help If this happens to you don t worry it s easy to get things going We ll show you how a little later For details see What do I do if Clickfree doesn t start automatically on page 44 WHAT GETS BACKED UP CLICKFREE BACKS UP CONTENT At Clickfree we want t...

Page 11: ...3 MIDI Videos for example AVI MPEG Shockwave Flash Photos including common graphic formats such as JPEG TIFF and RAW Emails and Messages including Apple Mail Entourage Thunderbird Favorite Websites internet shortcuts and address books Other including Stuffit and hqx files XML and comma separated values files Want to know more You can look at the details by following the steps in How do I change ho...

Page 12: ...e Clickfree window to appear You may have to wait up to a full minute for your computer to recognize the Clickfree Portable Backup Drive If your Portable Backup Drive is password protected you are prompted to enter the password to access the drive for backup or restore If you do not remember your password click Show Hint and use the hint to help you enter your password If you still do not remember...

Page 13: ...ave backed up content on your Portable Backup Drive View Files and Restore Transfer buttons appear ZERO EFFORT BACKUP REALLY Unless you stop the countdown by clicking a button at the end of the countdown period Clickfree starts the backup If you want to let Clickfree decide what needs to be backed up from where then you re done just relax and let Clickfree work Without any effort on your part Clic...

Page 14: ... you how many files in each category were backed up this time New column and from all backups for this user including this one Total column The Space Used column shows the amount of space that files from all backups take up on the Portable Backup Drive When you see the Backup Summary window you can browse your backed up files in a Finder window see Browsing searching for my files HD on page 29 or ...

Page 15: ...ontent by category you can choose The categories of content Clickfree backs up Where Clickfree looks for this content Note Changes you make to how Clickfree does backups are sticky they are stored and applied again to later backups for this user unless you modify them To review or change what gets backed up 1 Follow steps 1 to 3 of the procedure How do I start using my Clickfree Portable Backup Dr...

Page 16: ...t isn t select it and go to step 4 To choose categories and folders to search make sure that the radio button to the left of Backup by categories is selected If it isn t select it and go to step 6 BACKING UP ALL OF THE FILES IN SELECTED FOLDERS Your home folder is selected by default 4 Choose which folders you want Clickfree to back up completely You can add and remove folders Click the Advanced b...

Page 17: ... sure that the box to the left of the category name is unchecked If it is checked click the box to uncheck it Note You must choose at least one category CHOOSING FOLDERS TO SEARCH FOR CONTENT Your home folder is selected by default 7 Choose where you want Clickfree to search for the categories you chose earlier You can add and remove folders Click the Advanced button near the bottom right of the C...

Page 18: ...ce on your Portable Backup Drive Clickfree then backs up the content you chose to your Portable Backup Drive At the end of the backup a Backup Summary window is displayed The Backup Summary window shows you how many files in each category were backed up this time New column and from all backups including this one for this user Total column The Space Used column shows the amount of space that files...

Page 19: ...le Backup Drive If there is not enough free space for your content Clickfree prompts you to go to the backup options window and adjust your settings For example you might want to reduce the number of file categories being backed up See How do I change how Clickfree does backups on page 15 for details As an alternative if you have backups from an old computer or user that you don t need to keep any...

Page 20: ...r to a new one WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT Before you can restore your content your computer needs to be working at the very least it needs to be able to start up and display the desktop Of course you can restore your content to any computer that meets the system requirements see What do I need before I start on page 11 not just to the computer whose content you...

Page 21: ...d to where but you need to confirm what Clickfree plans to do To let Clickfree decide what to restore and to where 1 Make sure that your computer is switched on and has finished starting up 2 Log in if that is what you normally do 3 Connect the Clickfree Portable Backup Drive to your computer by connecting one end of the USB cable to the drive and the other end to a USB port on your computer Pleas...

Page 22: ...gories column 6 Before you click Next to restore all of your content or select categories to be restored look at the user name in the Please select the User you would like to restore box If your Portable Backup Drive contains backups created for your user name the Please select the User you would like to restore box by default contains your user name and unless you change it the content to be rest...

Page 23: ...than one user simply repeat the restore process choosing a different user each time 9 Since you are letting Clickfree restore all of your content simply click Next 10 Since you are letting Clickfree restore files to the default folder simply click Start Restore As Clickfree restores your content it shows you what is happening and how far it has gotten in the process ...

Page 24: ... files and click Keep Both Clickfree without asking you renames the remaining backed up files by adding copy to the ends of the file names then restores the renamed files Not replace this one file click Skip Not replace any same name files check Do this for all duplicate files and click Skip Clickfree skips all remaining same name files without asking you Replace just this file click Replace Repla...

Page 25: ...ow steps 1 to 8 of the previous section How do I let Clickfree restore decide what to restore and where on page 21 2 What you do next depends on whether you want to restore all or only some of your files If you want to restore only some of your files continue with step 3 If you want to restore all of your files the default go to step 5 CHOOSING CATEGORIES OF CONTENT TO BE RESTORED 3 Note that all ...

Page 26: ...ds on whether you want to restore your content to the default folder or to somewhere else If you want to restore your content to the default folder click Continue and go to step 8 If you want to restore your files to another folder click Change Location and continue with step 6 6 Navigate to your chosen destination and click Open ...

Page 27: ...p Both Clickfree renames the backed up file by adding copy to the end of the file name then restores the renamed file Keep both copies of all same name files check Do this for all duplicate files and click Keep Both Clickfree without asking you renames the remaining backed up files by adding copy to the ends of the file names then restores the renamed files Not replace this one file click Skip Not...

Page 28: ...still safe on the Portable Backup Drive My program cannot find the restored files what should I do Note Some programs especially those like Apple Mail in which you do not open files from a file open dialog expect to find their files in a particular folder If you restore files to a folder other than the original folder your program may not be able to find them If your program displays an error mess...

Page 29: ...for my files HD From the Backup Summary window you can Browse your backup s for files Search your backup s for files STARTING FROM THE WELCOME WINDOW To browse and search for files Before the countdown gets to zero click View Files The Backup Summary window is displayed FROM THE BACKUP SUMMARY WINDOW ...

Page 30: ...files you want to search or browse for 2 Do one of the following Click any of the underlined numbers for example and use the normal Finder features to find and open your files Note that the file display is filtered to show only files that belong to the category you selected Click Backup View and use the normal Finder features to find and open your files ...

Page 31: ... started from the Options screen To start a DVD backup or restore 1 Follow steps 1 to 3 of the procedure How do I start using my Clickfree Portable Backup Drive HD on page 12 2 Before the countdown reaches zero click Options The Choose what to backup screen is displayed 3 Now click More Tools then Backup to CD DVD The DVD backup program starts up ...

Page 32: ... 45 and Basics DVD on page 47 To begin using the DVD features see Backing up my content DVD on page 49 HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER You can use your Clickfree Portable Backup Drive to copy music from your iPod iPhone to your computer 1 Follow steps 1 to 3 of How do I start using my Clickfree Portable Backup Drive HD on page 12 2 Before the countdown reaches zero click Import M...

Page 33: ...dividual Titles on the right or to import all of the music on the iPod iPhone ensure that the Import All Music checkbox is checked A dash in a playlist s checkbox means that some of its titles are selected Note that since a title may be included in more than one playlist checking or unchecking any given playlist may result in a change in the selection status of other playlists Note You can use the...

Page 34: ...ck the Automatically add imported music to your iTunes library checkbox 8 Click Browse to select the location to copy the music files to 9 Click Start Copy The music files are imported to your computer 10 Click Close 11 If you are adding the imported music to your iTunes library wait until the Adding new music box closes ...

Page 35: ...mary window WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE You can use as many Portable Backup Drives as you like as far as Clickfree is concerned each Portable Backup Drive and the backups on it is independent of the others HOW DO I MAKE MULTIPLE BACKUPS If you want to keep multiple backups of a user s content use multiple Portable Backup Drives for that user The first time you back up a user ...

Page 36: ...tection If your Clickfree Portable Backup Drive is lost or stolen anyone with a computer that meets the hardware and software prerequisites can restore files from your Portable Backup Drive simply by connecting the Portable Backup Drive to their computer unless the Portable Backup Drive is protected by a password You should protect your files using a password if the content you have backed up is s...

Page 37: ...r case and lower case letters as identical Warning Be sure to pick a password that would be difficult for anyone else to discover and that you will be able to remember if you forget your password there is no way to recover any backed up content from the Portable Backup Drive How do I enable password protection You can enable password protection from the More Tools screen To enable password protect...

Page 38: ... as secure as your password There is no point at all in having a strong password but using a hint that gives it away to anyone who clicks the link Warning Be sure to pick a hint that would be difficult for anyone else to interpret and that you will be able to remember if you forget your password and cannot remember it using the hint there is no way to recover any backed up content from the Portabl...

Page 39: ...word protection your only choice is to reset the Portable Backup Drive and lose all of your backed up content To reset the Portable Backup Drive 1 When prompted to type your password click Forgot My Password To erase the backed up content and re enable password protection go to step 2 To erase the backed up content and disable password protection go to step 6 2 Leave Erase backed up data and re en...

Page 40: ...ant to keep content backed up from a user you can free up space on your Portable Backup Drive by removing the user from Clickfree Warning If you have not restored the content and you still want to keep it do not remove the user from Clickfree you cannot restore content from a user that you have removed 1 On the Tools window click Manage Backup 2 Click the user you want to remove 3 Click Remove Bac...

Page 41: ...ew backups Note Clickfree Master Reset never erases anything other than the backups it has performed If you want to remove only the content that was backed up for one user see To remove a user on page 40 1 On the Tools window click Master reset 2 If you really want to remove all backed up content from Clickfree click Continue Warning Once you have reset Clickfree using the Master Reset there is no...

Page 42: ... click Software Update Clickfree checks for available updates If the software in your Clickfree Portable Backup Drive and your computer is up to date click OK on the dialog that pops up If an update is available Clickfree shows you what progress is being made in downloading the update and updating your software Warning While a software update is taking place it is very important for you not to rem...

Page 43: ...ain files from the category that corresponds to the number you clicked Select a folder to view the files it contains By default all of the files in the folder are selected 2 Select and deselect files as you normally do in a Finder window 3 Click OK The counts of Selected Files are updated 4 When you are finished selecting files click Continue The restore continues See Choosing categories of conten...

Page 44: ...onnecting the Portable Backup Drive to a USB hub which could be in your monitor or keyboard the hub may not provide enough power for a Portable Backup Drive Try connecting to a USB port on the computer itself Ensure you are using a supported Mac computer OSX Leopard 10 5 or higher Intel based Ensure that you have administrative rights to the computer If Clickfree still does not run contact Clickfr...

Page 45: ... backup options Includes options for custom file types and full folder backup Still runs as Clickfree even after customizing settings Remembers your customized settings for each user you use it with Multi computer backup Holds information about all of the backups you make while using it It can hold the information for any number of computers Note You need separate recordable media for each compute...

Page 46: ...d all of your content can be restored using the backup disks alone that is without using the C2 Portable Backup Drive if possible you should always perform restores and transfers with the C2 Portable Backup Drive plugged in This is because backup history is stored on the C2 Portable Backup Drive This includes information about which disk holds which files and in particular which disk has the most ...

Page 47: ...you have a working computer again A Clickfree backup is also ideal for transferring your content from an old computer to a new one Sometimes for a variety of reasons the program may not run by itself it may need a little help If this happens to you don t worry it s easy to get things going We ll show you how a little later For details see What do I do if Clickfree doesn t start automatically on pa...

Page 48: ...ing CAF CD audio MP3 MIDI Videos for example AVI MPEG Shockwave Flash Photos including common graphic formats such as JPEG TIFF and RAW Emails and Messages including Apple Mail Entourage Thunderbird Favorite Websites internet shortcuts and address books Other including Stuffit and hqx files XML and comma separated values files Want to know more You can look at the details by following the steps in...

Page 49: ...left before the backup starts automatically Note The View Files and Restore buttons do not appear until you have backed up content using the C2 Portable Backup Drive ZERO EFFORT BACKUP REALLY Unless you stop the countdown by clicking a button at the end of the countdown period Clickfree starts the backup If you want to let Clickfree decide what needs to be backed up from where then you re done jus...

Page 50: ...o CD or DVD Note At this point Clickfree calculates how many disks are needed to hold all of the files you want to back up If you don t have enough disks click Options to go back to choosing what to back up and deselect some files or file categories If you previously backed up this computer you can choose whether to backup only files that are new or have changed since the last backup 4 Click I m R...

Page 51: ...ckup the backup disk is ejected and you are prompted to label it 6 Click OK The Backup Summary window shows you how many files in each category were backed up this time New column and from all backups for this user including this one Total column The Space Used column shows the amount of space that files from all backups take up on their respective backup disks ...

Page 52: ... that you may make more than one backup in a day HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS You can decide whether Clickfree backs up complete folders or backs up content by category for example Office Documents The default is to back up your complete Home folder If you choose to back up content by category you can choose The categories of content Clickfree backs up Where Clickfree looks for this ...

Page 53: ...arch for these categories To back up all of the files in selected folders make sure that the radio button to the left of Recommended Select this option to backup all files for is selected If it isn t select it and go to step 4 To choose categories and folders to search make sure that the radio button to the left of Select this option to backup by category is selected If it isn t select it and go t...

Page 54: ...t the box to the left of the category name is checked If it isn t click the box to check it You can add and remove the checkmark by clicking in the box To exclude a category for example Music from the backup make sure that the box to the left of the category name is unchecked If it is checked click the box to uncheck it Note You must choose at least one category CHOOSING FOLDERS TO SEARCH FOR CONT...

Page 55: ...osing folders click OK twice and continue with step 10 10 When you have made your choices click Start to begin the backup Clickfree searches for content to back up Before actually backing up any content Clickfree adds up the sizes of the files in the complete folders you chose or searches the folders you chose for your chosen categories of content and adds up the sizes of all of the content it fin...

Page 56: ...ions to go back to choosing what to back up and deselect some files or file categories 12 If you previously backed up this computer you can choose whether to backup only files that are new or have changed since the last backup then click I m Ready Start Backup If needed Clickfree prompts you when to put recordable media in your CD DVD writer Clickfree then backs up the content you chose to your ba...

Page 57: ... on their respective backup disks When you see the Backup Summary window unplug the C2 Portable Backup Drive label the backup disk s and store them in a safe place Note Clickfree tells you to label the disk with a number and date If you have more than one computer to back up you should also write the computer s name seen on the Backup Summary screen on the disk In addition since Clickfree identifi...

Page 58: ...In addition you should have the C2 Portable Backup Drive you used to back up your content You can restore files without the C2 Portable Backup Drive but it is more difficult to restore all of your files without the C2 Portable Backup Drive See How do I restore my files using only the backup disks on page 69 in the Advanced topics DVD chapter Of course you can restore your content to any computer t...

Page 59: ... hard disk that is convenient for you For details see How do I let Clickfree restore decide what to restore and where on page 59 How do I change how Clickfree restores content on page 63 HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE You can allow Clickfree to make the decisions about what to restore and to where but you need to confirm what Clickfree plans to do To let Clickfree ...

Page 60: ...o make backups for your user name the Select what you would like to restore box by default contains your user name and unless you change it the content to be restored will come from your user account 4 Choose a user from the list that contains the names of all of the users whose files have been backed up on using the C2 Portable Backup Drive if you made more than one backup for that user choose th...

Page 61: ...fault folder simply click Next Clickfree confirms how many files will be restored and where they are going to be restored to If necessary Clickfree prompts you to insert the required disk 7 Insert the requested backup disk As Clickfree restores your content it shows you what is happening and how far it has gotten in the process ...

Page 62: ... files and click Keep Both Clickfree without asking you renames the remaining backed up files by adding copy to the ends of the file names then restores the renamed files Not replace this one file click Skip Not replace any same name files check Do this for all duplicate files and click Skip Clickfree skips all remaining same name files without asking you Replace just this file click Replace Repla...

Page 63: ... Follow steps 1 to 4 of the previous section How do I let Clickfree restore decide what to restore and where on page 59 2 What you do next depends on whether you want to restore all or only some of your files If you want to restore only some of your files continue with step 3 If you want to restore all of your files the default go to step 5 CHOOSING CATEGORIES OF CONTENT TO BE RESTORED Note that a...

Page 64: ...lt folder go to step 7 If you want to restore your files to another folder click Change Destination and continue with step 6 6 Navigate to your chosen destination and click Open 7 Click Next If necessary Clickfree prompts you to insert the required disk 8 Insert the requested backup disk 9 Assuming that there is enough space on your hard disk the restore starts As Clickfree restores your content i...

Page 65: ...ate files and click Keep Both Clickfree without asking you renames the remaining backed up files by adding copy to the ends of the file names then restores the renamed files Not replace this one file click Skip Not replace any same name files check Do this for all duplicate files and click Skip Clickfree skips all remaining same name files without asking you Replace just this file click Replace Re...

Page 66: ...what should I do Note Some programs especially those like Apple Mail in which you do not open files from a file open dialog expect to find their files in a particular folder If you restore files to a folder other than the original folder your program may not be able to find them If your program displays an error message telling you that it cannot find its files or if the program starts up but your...

Page 67: ...h your backup s for files Note When you try to do anything with a file for example to open the file Clickfree prompts you to insert the backup disk that contains the latest most up to date version of that file STARTING FROM THE WELCOME WINDOW To browse and search for files Before the countdown gets to zero click View Files The Backup Summary window is displayed FROM THE BACKUP SUMMARY WINDOW ...

Page 68: ...rch or browse for 2 Do one of the following To use the normal Finder features to find and open your files Click Backup View To browse your files by category click any of the underlined numbers for example The window that opens lists on the left all of the folders that contain files from the category that corresponds to the number you clicked Select a folder to view the files it contains ...

Page 69: ...r and user without the files getting mixed up with each other even if all of the computers and users have the same names HOW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER It makes no difference at all just plug the C2 Portable Backup Drive in to each computer to back up its users content Each time you back up a user s content for the first time the user name is added to the drop down list...

Page 70: ... backup for the same user you can choose to back up only new and changed content If you want to keep multiple backups of a user s content on the Search Summary window uncheck Only backup files that are new or have changed since the last backup CLICKFREE TOOLS Several tools are available for working with Clickfree Manage backups shows backup information and allows you to remove all backups for a us...

Page 71: ...show the available tools MANAGE BACKUPS To remove a user If you no longer want to keep back up history for a user you can remove the information from the Clickfree C2 Portable Backup Drive Note Even after you remove a user from your C2 Portable Backup Drive you can still restore content from backup disks However information about which files are on which disk is lost 1 On the Tools window click Ma...

Page 72: ...on page 63 Note Even after you perform a Master Reset you can still restore any previously backed up content from the backup disks However information about which files are on which disk is lost If you want to remove only the backup history for one user see To remove a user on page 71 1 On the Tools window click Master reset 2 If you really want to remove all back up history from the Clickfree C2 ...

Page 73: ...up to date click OK on the dialog that pops up If an update is available Clickfree shows you what progress is being made in downloading the update and updating your software Warning While a software update is taking place it is very important for you not to remove the C2 Portable Backup Drive from your computer and not to turn off or restart the computer until the update is complete 2 When the sof...

Page 74: ...category 1 Click any of the underlined numbers for example The window that opens lists on the left all of the folders that contain files from the category that corresponds to the number you clicked Select a folder to view the files it contains By default all files in the folder are selected 2 Select and deselect files as you normally do in a Finder window 3 Click OK The counts of Selected Files ar...

Page 75: ...RT AUTOMATICALLY If Clickfree does not run when you plug in the Clickfree C2 Portable Backup Drive 1 Ensure you are using a supported Mac computer OSX Leopard 10 5 or higher Intel based 2 Ensure that you have administrative rights to the computer If Clickfree still does not run contact Clickfree support ...

Page 76: ... or implied about the completeness accuracy reliability or suitability of the information or related products Any reliance you place on such information is therefore strictly at your own risk In no event will we be liable for any loss or damage including without limitation indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data or profits arising out of ...

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