T084: Missing Cleaning Tape
Description
GUI Description: A cleaning tape cartridge, configured for automatic
library-initiated cleaning, is missing.
Explanation: When using the library to manage drive cleaning, the cleaning
cartridges that are imported into the library are not visible to any host and
are not part of any logical library. Rather, they are in the “system” logical
library. Under all circumstances, the user should use the insert and remove
cleaning cartridge functions to move cleaning cartridges into and out of the
cleaning slots in this “system” logical library. If the library becomes aware
during inventory that a system cleaning cartridge has been removed
manually (through an open door and/or with the power OFF) this ticket will
be used to notify the user that this cleaning resource is now missing. Because
the cartridge has gone missing, the library cleaning functionality is no longer
intact. It is either degraded (fewer cartridges available) or totally absent (no
cleaning cartridge in the library).
Detection Scenario
1.
When library inventory occurs during robot initialization from a power
ON.
2.
When library inventory occurs during robot initialization from a door
close.
Root Causes
1.
User removes cartridge manually instead of via remove cleaning media
GUI functionality.
2.
Bar code label on a system cleaning cartridge is not read during
inventory.
3.
Any scenario where a properly inserted system cleaning cartridge which
has not yet been properly removed is detected to be missing based on
library inventory operations.
Possible CRU Replacements
Cleaning cartridge
Resolution
1.
Perform “DR042: Resolve Missing Cleaning Cartridge” on page 6-76.
2.
If auto-cleaning is enabled, ensure a cleaning tape is loaded in the
correctly specified cleaning slot in the library.
T085: Unknown Cartridge in Cleaning Slot
Description
GUI Description: A configured cleaning slot contains an unknown tape
cartridge which will not be used for automatic library-initiated drive
cleaning operations.
Explanation: When using the library to manage drive cleaning, the cleaning
cartridges that are inserted into the library are not visible to any host and are
not part of any logical library. Rather, they are in the “system” logical library.
Under all circumstances, the user should use the insert and remove cleaning
cartridge functions to move cleaning cartridges into and out of the cleaning
slots in this “system” logical library. If the library becomes aware during
inventory that an unexpected (non-inserted) cartridge has been inserted into
a cleaning slot manually (through an open door and/or with the power OFF)
this ticket will be used to notify the user that this slot contains a cartridge
that cannot be used for cleaning. Because the cartridge was not inserted as a
cleaning cartridge, the library cleaning functionality is no longer intact. It is
either degraded (fewer valid cartridges available) or totally absent (no valid
cleaning cartridge in the library).
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
6-39
Summary of Contents for System Storage TS3310
Page 2: ......
Page 6: ...iv TS3310 Tape Library Maintenance Information...
Page 8: ...vi TS3310 Tape Library Maintenance Information...
Page 18: ...xvi TS3310 Tape Library Maintenance Information...
Page 20: ...xviii TS3310 Tape Library Maintenance Information...
Page 22: ...xx TS3310 Tape Library Maintenance Information...
Page 28: ...1 6 TS3310 Tape Library Maintenance Information...
Page 76: ...3 14 TS3310 Tape Library Maintenance Information...
Page 92: ...4 16 TS3310 Tape Library Maintenance Information...
Page 196: ...6 94 TS3310 Tape Library Maintenance Information...
Page 242: ...7 46 TS3310 Tape Library Maintenance Information...
Page 378: ...8 136 TS3310 Tape Library Maintenance Information...
Page 382: ...9 4 TS3310 Tape Library Maintenance Information...
Page 390: ...10 8 TS3310 Tape Library Maintenance Information...
Page 396: ...A 6 TS3310 Tape Library Maintenance Information...
Page 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Page 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Page 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Page 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Page 421: ...a66mi036 Appendix C Library Diagrams C 13...
Page 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
Page 424: ...a66mi043 C 16 TS3310 Tape Library Maintenance Information...
Page 484: ...D 60 TS3310 Tape Library Maintenance Information...
Page 494: ...E 10 TS3310 Tape Library Maintenance Information...
Page 498: ...F 4 TS3310 Tape Library Maintenance Information...
Page 504: ...G 6 TS3310 Tape Library Maintenance Information...
Page 520: ...H 16 TS3310 Tape Library Maintenance Information...
Page 526: ...X 6 TS3310 Tape Library Maintenance Information...
Page 529: ......
Page 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...