IBM System Storage TS3310, Maintenance Information, Page: 491 / 531

Retrieving from an AS/400 System with RISC Processor
IBM device drivers for the AS/400 system logs error information when an error
occurs on a tape drive or library.
The error information includes the following:
1. Device VPD
2. SCSI command parameters
3. SCSI sense data (if available)
To gain access to the AS/400 problem logs and error logs, sign on at any available
workstation using the QSRV logon and its security password (QSRV). After signing
on, the proper access authorizations will be granted and the AS/400 MAIN MENU
displays.
1. Type STRSST (Start System Service Tools) command on the command entry line
on the AS/400 Main Menu, and press
[Enter] .
2. On the “System Service Tool (SST)” screen, select Start a service tool , and press
[Enter] .
3. On the “Start a Service Tool” screen, select Product activity log , and press
[Enter] .
4. On the “Product activity log” screen, select Analyze log , and press [Enter] .
5.
On the “Select Subsystem Data” screen, select
Magnetic media
, enter the From
and To time period for searching the error log, and press
[Enter]
.
6. On the “Select Analysis Report Options” screen, select the following, and press
[Enter] .
a.
Report type. . . . . . . . . . . . . . . . . . 1
b. Optional entries to include
1) Informational . . . . . . . . . . . . . . . YES
2) Statistic . . . . . . . . . . . . . . . . . . . NO
c. Reference code selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2) Reference codes. . . . . . . . . . . . . *ALL
d.
Device selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2)
Device type or resource names . . *ALL
7. On the “Log Analysis Report” screen, enter a 5 on an error line that has a
resource type of 3583 (library) or 3580 (drive), and press [Enter] .
8. On the “Display Detail Report for Resource” screen, press:
v F4=Additional Information.
Pressing F4 will display the machine type and serial number of the device. It
also will display SCSI sense data, if available.
v F6=Hexadecimal report.
Pressing F6 will display the device hexadecimal data (for support use).
v
F9=Address Information.
Pressing F9 will display the SCSI address information.
Appendix E. Message Retrieval at the Host
E-7