IBM BladeCenter JS12, Problem Determination And Service Manual

Page: 124 / 318

Table 18 shows the form of the C700 xxxx progress codes, where xxxx can be any
number or letter.
v
If the system hangs on a progress code, follow the suggested actions in the order
in which they are listed in the Action column until the problem is solved. If an
action solves the problem, you can stop performing the remaining actions.
v
See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which
components are CRUs and which components are FRUs.
Table 18. C700xxxx Server firmware IPL status checkpoints
Progress code Description Action
C700xxxx A problem has occurred with the system
firmware during startup.
1.
Shutdown and restart the blade server from
the permanent-side image.
2. Check for updates to the system firmware.
3. Update the firmware.
4. Go to “Checkout procedure” on page 186.
5. Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 274. assembly.
CA000000 to CA2799FF Partition firmware checkpoints
The CAxx partition firmware progress codes provide information about the
progress of partition firmware as it is initializing. In some cases, a server might
hang (or stall) at one of these progress codes without displaying an 8-character
system reference code (SRC).
Table 19 lists the progress codes that might be displayed during the power-on
self-test (POST), along with suggested actions to take if the system hangs on the
progress code. Only when you experience a hang condition should you take any of
the actions described for a progress code.
In the following progress codes, x can be any number or letter.
Table 19. CA000000 to CA2799FF checkpoints
v If the system hangs on a progress code, follow the suggested actions in the order in which they are listed in
the Action column until the problem is solved. If an action solves the problem, you can stop performing the
remaining actions.
v See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
Progress code Description Action
CA000000 Process control now owned by partition
firmware
1.
Go to “Checkout procedure” on page 186.
2.
Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 274.
CA000020 Checking firmware levels
1. Go to “Checkout procedure” on page 186.
2. Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 274.
110
JS12 Type 7998: Problem Determination and Service Guide