IBM BladeCenter JS12, Problem Determination And Service Manual

Page: 57 / 318

Table 13. B700xxxx Licensed internal code SRCs (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v
See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes Description Action
4401 System firmware failure. The system
firmware detected an internal problem. Go to “Isolating firmware problems” on page
222.
4402 A system firmware error occurred while
attempting to allocate the memory
necessary to create a platform dump. Go to “Isolating firmware problems” on page
222.
4705 System firmware failure. A problem
occurred when initializing, reading, or
using the system VPD. The Capacity on
Demand function is not available. Restart the system.
4710 Informational system log entry only. No corrective action is required.
4714 Informational system log entry only. No corrective action is required.
4788 Informational system log entry only. No corrective action is required.
5120 System firmware detected an error If the system is not exhibiting problematic
behavior, you can ignore this error. Otherwise,
go to “Isolating firmware problems” on page
222.
5121 System firmware detected a
programming problem for which a
platform dump may have been initiated.
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to “Isolating firmware problems” on
page 222.
5122 An error occurred during a search for
the load source. If the partition fails to startup, go to “Isolating
firmware problems” on page 222. Otherwise,
no corrective action is required.
5123 Informational system log entry only. No corrective action is required.
5190 Operating system error. The server
firmware detected a problem in an
operating system. Check for error codes in the partition that is
reporting the error and take the appropriate
actions for those error codes.
5191 System firmware detected a virtual I/O
configuration error.
1.
Use the Integrated Virtual Manager (IVM)
to verify or reconfigure the invalid virtual
I/O configuration.
2. Check for server firmware updates; then,
install the updates if available.
5209 Informational system log entry only. No corrective action is required.
5219 Informational system log entry only. No corrective action is required.
5300 System firmware detected a failure
while partitioning resources. The
platform partitioning code encountered
an error. Check the management-module event log for
error codes; then, take the actions associated
with those error codes.
5301 User intervention required. The system
detected a problem with the partition
configuration. Use the Integrated Virtual Manager (IVM) to
reallocate the system resources.
Chapter 2. Diagnostics
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