IBM 867413x - Eserver xSeries 330 8674, Hardware Maintenance Manual

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Table 4. Ethernet troubleshooting chart
Ethernet controller problem Suggested Action
The server/workstation stops
running when loading device
drivers. The PCI BIOS interrupt settings are incorrect.
Check the following:
v
Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.
v
Make sure that you are using the most recent device driver available from the
World Wide Web.
v
Run the network diagnostic program.
Data is incorrect or sporadic. Check the following:
v
Make sure that you are using Category 5 cabling when operating the
server/workstation at 100 Mbps.
v
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet controller
stopped working when
another adapter was added
to the server/workstation. Check the following:
v
Make sure that the cable is connected to the Ethernet controller.
v
Make sure that your PCI system BIOS is current.
v
Reseat the adapter.
v
Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
The Ethernet controller
stopped working without
apparent cause. Check the following:
v
Run diagnostics for the Ethernet controller.
v
Try a different connector on the hub.
v
Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following
device drivers:
v
NDIS Adapter for level 4.0 (Windows
®
NT
®
)
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller
Error code (hex) Description
0x00 Explanation: The driver could not register the specified interrupt. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.
0x01 Explanation: One of the PCI cards did not get the required resources. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.
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Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building
System Type 8674