Honeywell Rapid Eye, Administrator'S Manual

Page: 34 / 294

34
The Administration of a Rapid Eye System
Caution The names of places and people, the internet protocol (IP) addresses, and
other data are for illustration only and should be used only as guidelines
when setting up a Multi system.
Calling Honeywell
Call Multi technical support for help with training or general problems. Please have the
information listed in
Table 1-1 ready when you call. For the Honeywell technical support
number, see the back cover of this publication.
Table 1-1 Customer Information Checklist
Information About Your Rapid Eye Multi System See …
Microsoft Windows The version used on the PC running Admin (for
example, Windows XP).
Connection type For a LAN connection, the Multi-Media unit’s IP
address, and so on. If you are using a dial-up
connection to the unit, include a list of communication
tools used on the PC running Multi software (fax, AOL,
CompuServe, the type of modem, the telephone
number used, and so on). Connecting to a Rapid
Eye Unit
on page 41 .
Database Indicate whether SQL or Access is used for your Multi
database. Obtaining a Multi
Database
on page 264 .
Documentation If you could not find information about the problem in
the user guides.
System password If in use. System Password on
page 184 .