Honeywell Rapid Eye, Administrator'S Manual

Page: 229 / 294

Rapid Eye Multi-Media DVR System Administrator Guide
Document 800-02953V4 Rev A 229
03/10
Using a Long Distance Call in One Area Code
Customization is needed when your telephone company requires a long-distance call
within an area code. You can add the area code for a local Multi-Media unit, site-by-site, as
needed, in the Update Station to Call in Case of Alarms dialog box, obtained by updating
the alarm station on the Update Site dialog box. See
Figure 11-8 , on page 228 , and
Customizing a Dial-Up Connection to an Alarm Station on page 59 .
Using a Long Distance Call with Regular Mixed Area Codes
You do not need to customize Multi-Media units that use regular long distance when in
different area codes. The units can call-in alarms to the same alarm station without concern.
Delaying the Speed of Dialing
You can add one or more commas to a telephone number to delay further dialing by
one-second increments.
For example: 9,,, 555 -1212, dials nine followed by a three-second pause (indicated
by the three commas) before the rest of the number is dialed.
Telephone Exchange
A telephone exchange might be a component in the connection chain between a Rapid Eye
site and an alarm station. Find out if your system has an exchange at the Rapid Eye site, at
the alarm station, or at both ends.
Telephone Exchange at an Alarm Station
In the alarm station definition, add an extension suffix in the Phone Number box, after the
telephone number. A delay might be needed to give the exchange time to answer, before
any exchange commands or the extension are dialed (see
Delaying the Extension Suffix on
page 230 ).
Telephone Exchange at a Rapid Eye Site
A prefix number is the extra telephone keystroke, such as a 9 or an 8, that needs to be
dialed to reach an outside telephone line. For Multi-Media units on a telephone exchange
using the same alarm station, either:
• The exchange is shared. In the alarm station definition, add a prefix in the Phone
Number box, before the telephone number. You can use commas, as needed, to
delay the dialing of the extension until the alarm station’s exchange answers. See
Dial-Up Connection to an Alarm Station on page 224 .
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