Hardy HI 4050, User Manual

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172 Chapter 8
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Step 9. After you log on, a percent complete bar will show the progress of the upgrade.
Once it completes the download, it should show the screen indicating the
programming is complete without error.
Step 10. Cycle power on the HI 4050 unit.
Warranty
A warranty problem may be handled by returning the product to the factory for repair or
replacement under warranty. In the event you experience a problem with this instrument
contact your local Hardy Representative or the Hardy Process Solutions Service Center to
determine if the problem is covered under warranty.
Web Address: http:/?www.hardsolutionscom/Service/term.php.
System Support (Requires Purchase Order or Credit Card)
Technical Service is provided as follows:
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New system start-up: Ensure that the installation is checked and correct; instruments are
calibrated, and operators trained.
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Service: Engineers are trained and qualified to provide on-site installation,
calibration, and maintenance.
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On-site training: A Hardy Support Representative can be scheduled to train your
operations and maintenance personnel. This can be as simple as basic load cell
theory or as complete as troubleshooting techniques that allow you to service
your equipment.
Technical Service
Technical Service Manager
Hardy Process Solutions
9440 Carroll Park Drive, San Diego, CA 92121
Telephone: (858) 278-2900
FAX: (858) 278-6700
Web Site: http://www.hardsolutions.com
E-Mail: hardysupport@hardysolutions.com