Troubleshooting
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Downloading and Installing Firmware Updates (S-19 Files)
In the procedure below, you will download both the Hardy Auto Update program and the
latest HI-4050 rate controller firmware to a common directory on the same network as the
rate controller.
Step 1.
On the Hardy Auto Update line of the HI 4000 Series Downloads page (shown
above), right click on the Update link and use the Save Target As menu option to
save the Hardy Auto Update program to a known location on your computer.
Step 2.
Under HI-4050 Rate Controller Firmware, right click on the Latest Firmware link
and use the Save Target As menu option to save this file to the same folder. You
can rename the firmware, but the name must always include _APP.s19 for the
AutoUpdate program to recognize it.
Step 3.
Find and start the
Auto Update.exe
program.
Step 4.
Click Find to search
for and list the units
that are online on this
network.
Step 5.
Select the IP address
of the unit you want to
upgrade.
Step 6.
Click Browse to find
and select the
firmware file you
downloaded.
Step 7.
Once you have the IP
address and the file
selected, click on the
Update button.
Step 8.
You should now be asked for a User Name and Password. Username is hardy and
password is updatepass (all one word in lowercase letters). If Update does not
give you the Password screen, the path to your program file may be too long. Try
moving your files up to your root directory and run again.
Summary of Contents for HI 4050
Page 18: ...8 Chapter 1 ...
Page 24: ...14 Chapter 2 ...
Page 116: ...108 Chapter 5 ...
Page 184: ...4 Appendix A ...
Page 191: ......