GBC FusionPunch II, Service Manual

Page: 7 / 430

Parts Ordering Process
GBC FusionPunch II Service Manual
12/2003
1-3
Parts Ordering Process
GBC Emergency Parts
Ordering Procedure
1. Xerox CSE faxes Emergency Parts Order
Form to 1-630-259-1724.
2. Fax machine pages GBC Material
Handler.
3. The GBC Material Handler picks the
parts, and places an order Next Flight Out
(NFO).
4. The GBC Material Handler returns phone
call to customer per Emergency Parts
Order Form, and also contacts GBC
National Technical Specialists via
voicemail to give shipping information and
Estimated Time of Arrival (ETA).
5. The GBC Material Handler contacts the
shipper and sends out the Emergency
Parts Order Next Flight Out (NFO).
GENERAL BINDING CORPORATION
Emergency Parts Order Form
Xerox
Fax To:
1-630-259-1724
Date: ___________________________ Work Order No.: _________________________________
Customer P.O.#:
___________________________ DSS Initials: _________________________________
Dealer Number:
XEROX Ordered by: _________________________________
Model Number:
___________________________ Serial Number: _________________________________
Xerox Customer Service Engineer
SHIP TO:
Company:
Address:
Customer Contact/ Phone Number City, State, ZIP:
Attn:
Ship VIA: Air
Part Number Qty Description
Special Instructions: