Chapter 8 Troubleshooting
Checking for Errors
SuperLoader 3 Autoloader User’s Guide
129
28
Message parameter Bad
• Check the host device driver.
• Check the host application.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• Power cycle the autoloader. Repeat checks
after power cycle.
• If all previous steps fail, contact customer
support.
29
Invalid Element
• Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks
after power cycle.
• If all previous steps fail, contact customer
support.
2A
Invalid Element Status
• Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks
after power cycle.
• If all previous steps fail, contact customer
support.
2B–2F
Firmware tables and stacks
invalid
• Check for a Hard Error log. If an error
appears in the Hard Error log, power cycle
the autoloader and run the
Loader—Health
Check
test.
• Check
www.quantum.com
for firmware
updates.
30
POST Failure
• Verify that the magazines are fully seated.
• Power cycle.
• If all previous steps fail, contact customer
support.
Error
Description
Suggested Actions
Summary of Contents for Quantum SuperLoader 3
Page 9: ...Contents SuperLoader 3 Autoloader User s Guide ix Index 205...
Page 10: ...Contents x SuperLoader 3 Autoloader User s Guide...
Page 22: ...Chapter 1 Introduction Overview 4 SuperLoader 3 Autoloader User s Guide...
Page 58: ...Chapter 3 Operating the Autoloader Data Compression 40 SuperLoader 3 Autoloader User s Guide...
Page 76: ...Chapter 4 On board Remote Management Commands Page 58 SuperLoader 3 Autoloader User s Guide...
Page 178: ...Appendix A Specifications Tape Drive Specifications 160 SuperLoader 3 Autoloader User s Guide...
Page 204: ...Event Error Logs SDLT600 only 186 SuperLoader 3 Autoloader User s Guide...
Page 230: ...Index 212 SuperLoader 3 Autoloader User s Guide...