Chapter 8 Troubleshooting
Checking for Errors
SuperLoader 3 Autoloader User’s Guide
131
3E
Load Error
• Verify that the cartridge does not have labels
or other matter anywhere on the cartridge
except where labels are expected to be
placed.
• Try to load a different piece of media.
• If multiple pieces of media fail, contact
customer support.
3F
Unload Error
• Verify that the cartridge does not have labels
or other matter anywhere on the cartridge
except where labels are expected to be
placed.
• Try to load a different piece of media.
• If multiple pieces of media fail, contact
customer support.
60–69
Internal communications
events
• Power cycle.
• If the previous step fails, contact customer
support.
A0–A4
Picker Servo Errors
• Run the
Loader–Health Check
test.
• If repeated events appear in the Hard Errors
log, power cycle the autoloader. Repeat test
after power cycle.
• If all previous steps fail, contact customer
support.
Error
Description
Suggested Actions
Summary of Contents for Quantum SuperLoader 3
Page 9: ...Contents SuperLoader 3 Autoloader User s Guide ix Index 205...
Page 10: ...Contents x SuperLoader 3 Autoloader User s Guide...
Page 22: ...Chapter 1 Introduction Overview 4 SuperLoader 3 Autoloader User s Guide...
Page 58: ...Chapter 3 Operating the Autoloader Data Compression 40 SuperLoader 3 Autoloader User s Guide...
Page 76: ...Chapter 4 On board Remote Management Commands Page 58 SuperLoader 3 Autoloader User s Guide...
Page 178: ...Appendix A Specifications Tape Drive Specifications 160 SuperLoader 3 Autoloader User s Guide...
Page 204: ...Event Error Logs SDLT600 only 186 SuperLoader 3 Autoloader User s Guide...
Page 230: ...Index 212 SuperLoader 3 Autoloader User s Guide...