Freecom Quantum SuperLoader 3, Manual, Page: 142 / 230

Chapter 8 Troubleshooting
Checking for Errors
124 SuperLoader 3 Autoloader User’s Guide
from the front panel and SCSI. The front panel and SCSI display only the
most important information for each log.
Whenever the autoloader generates a Hard Error log, the On-board
Remote Management automatically displays the log information. For the
other retrieval methods, you must request the information.
Hard Error logs contain three main fields. By interpreting the information
in these fields, you can determine how to troubleshoot errors.
To retrieve Hard Error
log information from the front panel:
1 From the front panel LCD, scroll to
Diagnostics
, and then press
Enter
.
The
Diagnostics
submenu appears.
2 From the
Diagnostics
submenu, scroll to
Error Logs
, and then press
Enter
. The
Error Log
submenu appears.
3 From the
Error Logs
submenu, scroll to
Hard
, and then press
Enter
.
The log information displays.
To retrieve Hard Error log information from On-board Remote
Management:
1
From any screen, click the
Diagnostics
heading. The
Diagnostics
screen displays.
2 Click
View Logs
.
3 If you want to save logs to your hard drive, click
Save Logs
. If you
save a log to a file, you must select a destination folder within 60
seconds.