Page 174
IM02601004E
www.eaton.
11 Troubleshooting & Maintenance
Symptom
Probable Cause
Possible Solution
Health LED is blinking green
quickly (faster than once per
second).
Setup file is missing following
a firmware upgrade.
Review & enter Quick Setup,
Triggers, Communication,
Clock Settings & reboot the
meter. Several reboots may be
required.
All operator panel indicator
LEDs are off.
Line voltage level is deficient.
Separate source control power
is deficient.
Locate cause of deficiency in
AC line monitored.
Locate cause of deficiency in
the AC control power line.
AC line connections or op-
tional external voltage trans-
formers are not properly wired
or installed.
Verify the the AC line and/
or potential transformers are
wired as shown on the appro-
priate wiring drawing.
Verify line voltage.
Blown or loose fuses.
Check fuses(s) on effected
phase(s). Reset fuse(s) and
replace if necessary. If the
problem persists, replace the
unit.
Meter set for Factory Test
Mode.
Depending on the firmware
version, the meter may be set
for factory test mode. Refer
to the “Meter Red Status LED
repeats 3 blinks” section at the
the beginning of this matrix.
Power Xpert Meter has mal-
functioned.
Replace the unit
Meter is not in list of de-
vices.
Display Unit just powered-up.
On display unit power-up, it
can take up to two (2) minutes
for the display to recognize all
meters on the network.
Duplicate Base Address
Make sure that the meter in
question has a unique base
address. The base address is
set on the rotary switch on the
lower-left of the housing.
Voltage and current readings
are incorrect and unstable.
The case is not grounded.
Attach ground wire to meter
Earth Ground terminal.
VR unreferenced.
Attach to metering ground or
case ground.
Min/Max/Average Trend
data does not appear on the
Trend and Min/Max charts.
Timestamped data is inconsis-
tent with the real-time clock.
Verify that the battery switch
is ON (SW3 on the PXPS-1/
PXPS). Enter the correct time
and Reset the Trend data
(right click menu). Reboot the
meter.
Summary of Contents for Power Xpert PXM 4000
Page 1: ...User and Installation Manual IM02601004E Power Xpert PXM 4000 6000 8000 ...
Page 8: ...Page vi IM02601004E www eaton ...
Page 19: ...www eaton com IM02601004E Page 11 1 Introduction ...
Page 24: ...Page 16 IM02601004E www eaton ...
Page 36: ...Page 18 IM02601004E www eaton com 2 Quick Start Guide for the Meter Module ...
Page 45: ...www eaton com IM02601004E Page 37 3 Installation 3 8 MeterDimensions ...
Page 46: ...Page 38 IM02601004E www eaton 3 Installation Dimension Con t ...
Page 47: ...www eaton com IM02601004E Page 39 3 Installation Dimension Con t ...
Page 48: ...Page 40 IM02601004E www eaton 3 Installation Dimension Con t ...
Page 53: ...www eaton com IM02601004E Page 45 3 Installation ...
Page 54: ...Page 46 IM02601004E www eaton 3 Installation ...
Page 55: ...www eaton com IM02601004E Page 47 3 Installation ...
Page 56: ...Page 48 IM02601004E www eaton 3 Installation ...
Page 57: ...www eaton com IM02601004E Page 49 3 Installation ...
Page 58: ...Page 50 IM02601004E www eaton 3 Installation ...
Page 59: ...www eaton com IM02601004E Page 51 3 Installation ...
Page 60: ...Page 52 IM02601004E www eaton 3 Installation ...
Page 61: ...www eaton com IM02601004E Page 53 3 Installation ...
Page 62: ...Page 54 IM02601004E www eaton 3 Installation ...
Page 63: ...www eaton com IM02601004E Page 55 3 Installation ...
Page 66: ...Page 58 IM02601004E www eaton 3 Installation ...
Page 75: ...www eaton com IM02601004E Page 67 4 Introduction to Web Server Screens ...
Page 76: ...Page 68 IM02601004E www eaton 4 Introduction to Web Server Screens ...
Page 86: ...Page 78 IM02601004E www eaton 5 Introduction to the Local Graphical Display ...
Page 108: ...Page 100 IM02601004E www eaton 6 Functions on the Web Server Pages ...
Page 128: ...Page 120 IM02601004E www eaton 7 Functions on the Graphical Display ...
Page 164: ...Page 156 IM02601004E www eaton 8 Setup on the Web Server Pages ...
Page 198: ...Page 190 IM02601004E www eaton A MODBUS Communication ...
Page 242: ...Page 234 IM02601004E www eaton ...
Page 252: ...Page 244 IM02601004E www eaton D Diagnostics ...
Page 254: ...Page 246 IM02601004E www eaton D Diagnostics ...