Eaton Power Xpert PXM 4000, User And Installation Manual

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Page 172
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11 Troubleshooting & Maintenance
11.6. Return Procedure
If an internal malfunction is identified, the unit should be returned to the factory for repair or replace -
ment. To have a unit returned, contact your Eaton authorized distributor with your system hardware
and system firmware identification information. This information can be found in the Setup System
area of your Meter. See the Setup chapter for additional information.
11.7. Resetting the Meter to Factory Defaults (Web Browser)
A factory reset may take up to five minutes to complete. Once you’ve confirmed the reset from the
web interface, please close your browser window and the wait five minutes before reconnecting to
the unit.
To reset the meter to factory defaults with a known username and password:
1. Open a web browser and navigate to the meter by typing its IP address into the web browser’s
address field.
2. Once the web interface has loaded, click on the Setup button.
3. On the setup screen, click the Login / Change Users button to log in.
4. Log in as an administrator level user. If you do not know your admin username and password,
please contact Eaton Support for instructions on how to recover a lost username and password.
5. Once you are logged in, click on the Quick Setup link in the left-hand pane.
6. Click the Factory Reset button.
7.
A confirmation dialog box will appear. Click Yes to confirm the factory reset. Doing so will erase
all data on the unit, and clear all of its settings.
8. Make note of the time, it will take approximately five minutes for the meter to complete its fac -
tory reset.
9. Once the green LED on the left side of the meter module has returned to a slow blink pattern
(one second on, one second off) the meter is ready to be configured.
NOTE:
the CE Card Ethernet settings will have been lost during factory reset, please log into the
meter using the local configuration port to configure the meter.
11.8. Com Reset Switch
Located above the rotary switch, the Com Reset switch can be used in conjunction with the DIP
switches on the power supply front panel to reset the meter’s communications ports. The reset
switch has the following functions, depending on the DIP switch settings.
DS -1 DS-2 DS-3
OFF OFF ON Initialize all communicadtions ports to their
factory default settings.
OFF ON ON Initialize the LAN/WAN and Local Config
communications ports and assign the fol-
lowing IP addresses:
LAN/WAN: 10.1.1.1
Local Config: 192.168.1.1