Docomo prosolid II foma P851i, Manual

Page: 451 / 488

The FOMA phone does not turn on.
(Cannot use)
Cannot dial by pressing keys.
Dial but cannot connect;
a busy tone sounds.
“ ” appears and a busy tone sounds.
“ ” and “All lock” are displayed and
pressing keys are null.
Pressing the side keys does not work when
the FOMA phone is closed.
Alert beeps.
Cannot charge.
(The Call/Charging indicator does not light,
or it flickers.)
The display grows dark, showing nothing.
Different ring tones sound for incoming
mail.
When a call or mail message comes in, the
Call/Charging indicator lights/flickers
differently.
Images or melodies selected in the functions are
not played; they are played at the default setting.
Cannot count Total Calls Cost.
●
Make sure the battery is attached to the phone correctly.
●
Make sure the battery is fully charged.
●
If the mova is usable in Dual Network Service, some services might not be
available for the FOMA phone. Is the FOMA phone usable? Refer to
“Network Services User’s Guide” for details.
●
Make sure Keypad Dial Lock is deactivated.
●
Make sure Restrict Dialing is deactivated.
● Make sure All Lock is deactivated.
●
Make sure Self Mode is deactivated.
●
Make sure the phone number contains an area code.
●
Enter the phone number after you hear the dial tone.
●
If “ ” appears, move to a place where it disappears.
●
You may be outside the service area or weak radio waves are being received.
●
This may be because All Lock is activated.
●
This may be because “Side keys guard” is set to “ON”.
●
The battery runs short. You need to charge.
●
Make sure the battery is attached to the FOMA phone correctly.
●
Make sure the power plug of the adapter is securely inserted into AC outlet.
●
Make sure the adapter and the FOMA phone is firmly connected.
For AC adapter (option), make sure its connector is firmly connected to the
FOMA phone or a desktop holder (option).
●
Make sure “Power saver mode” is deactivated.
●
This may be the mail from a party whose mail ring tone is set by Utilities
per mail address.
●
This may be the mail from a party stored in a group and set with a mail
ring tone in Group Setting.
●
The call or mail message might be from a party with whom you have set
“Illumination/Mail illumination” for each phone number or mail address,
using the “Utilities” function.
●
The call or mail message might be from a party you have stored as one of
the members of the group set with “Illumination/Mail illumination”.
●
Make sure the UIM that was inserted when you downloaded images or
melodies is inserted.
●
Make sure Total Calls Cost on the UIM does not exceed the limit (about
￥
16,770, 000). Reset Total Calls Cost to return to
￥
0.
449
Appendix/Interfacing
to
External
Devices/Troubleshooting
Troubleshooting
Troubleshooting
●
First of all, check to see if you need to update the software and then update it if required.
Software update
⇒
See page 464
Problem Check point Reference
p.42
p.45
p.365
p.146
p.149
p.142
p.144
p.52
p.46
p.46
p.142
p.146
p.43
p.42
p.44
p.122
p.111
p.112
p.129
p.40
p.354