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Dell PowerConnect W-Airwave, User Manual

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208

  |  Performing Daily Administration in AirWave

Dell PowerConnect W-AirWave 7.4

  | User Guide

A client device that is:

associated with WLAN infrastructure managed by the AMP server running 7.2.3 or later

being actively managed by the SOTI MobiControl server

For more information about setting up MobiControl, please see 

http://www.soti.net/mc/help/

.

In order to use SOTI MobiControl from within AirWave, you must first add your MDM server and designate it as 
a MobiControl. 

Adding a Mobile Device Management Server for MobiControl

1. To add an MDM server to AirWave, navigate to AMP Setup > MDM Server and select Add. Complete the 

fields on this page. 

Table 119

 describes the settings and default values:

2. When finished, select Add. 

The list page for the MDM server also displays:

Last Contacted – The last time AirWave was able to contact the MDM server.

Errors – Issues, if any, encountered during the last contact.

During each polling period, AMP will obtain a list of all device IDs and their WLAN MAC addresses. The 
information about device OS, device OS Detail, Manufacturer, Model, Name are retrieved from MobiControl 
and populated to the Clients > Client Detail page for supported mobile devices. A View device in SOTI 
MobiControl link provides direct access to the MobiControl Web Console for additional details about the 
device. MobiControl information overrides data obtained from ArubaOS 6.0 controllers.

Accessing MobiControl from the Clients > Client Detail Page 

In order to access the MobiControl web console for a SOTI-managed mobile device from within AirWave, follow 
these steps:

1. Navigate to a page that lists clients. This can include:

Clients > Connected or Clients > All

Search results that display user MAC address

2. Select the MAC address in the Clients list table. The Clients > Client Detail page displays.
3. Under the Classification field, select the View device in SOTI MobiControl link. A new window will display 

the MobiControl Web Console for this device.

Table 119  

AMP Setup > MDM Server > Add Fields and Descriptions

Field

Description

Hostname/IP
Address

The address or DNS hostname configured for your MobiControl Web Console.

Protocol

Whether HTTP or HTTPS is to be used when polling the MDM server. The port on which to connect to the
MDM server is inferred from the protocol: with HTTP, AirWave will connect to port 80 of the SOTI server; with
HTTPS, AirWave will connect to port 443.

URL Context

The URL context appended to the server URL to build the URL when connecting with the SOTI server. For
MobiControl v8.0x the default URL Context is "MobiControlWeb". For MobiControl v8.5x the default URL Context
is “MobiControl”.

Enabled

Whether this server can be polled by AirWave. Make sure it is set to Yes.

Username/
Password

The login credentials for accessing the web console of the MobiControl system.

Polling Period

The frequency in which AirWave polls the MDM server. The default is 5 minutes.

Summary of Contents for PowerConnect W-Airwave

Page 1: ...Dell PowerConnect W AirWave 7 4 User Guide ...

Page 2: ...eloped by third parties including software code subject to the GNU GeneralPublicLicense GPL GNULesserGeneralPublicLicense LGPL orotherOpenSourceLicenses Includessoftwarefrom Litech Systems Design This product includes software developed by Lars Fenneberg et al The Open Source code used can be found at this site http www arubanetworks com open_source Legal Notice The use of Aruba Networks Inc switc...

Page 3: ...p 1 Configuring Date and Time Checking for Prior Installations 18 Date and Time 18 Previous AirWave Installations 19 Step 2 Installing AirWave Software 19 Step 3 Checking the AirWave Installation 19 Step 4 Assigning an IP Address to the AirWave System 19 Step 5 Naming the AirWave Network Administration System 20 Step 6 Assigning a Host Name to AirWave 20 Step 7 Changing the Default Root Password 2...

Page 4: ... Up Device Types 58 Configuring Cisco WLSE and WLSE Rogue Scanning 58 Introduction to Cisco WLSE 58 Configuring WLSE Initially in AirWave 59 Adding an ACS Server for WLSE 59 Enabling Rogue Alerts for Cisco WLSE 59 Configuring WLSE to Communicate with APs 59 Discovering Devices 60 Managing Devices 60 Inventory Reporting 60 Defining Access 60 Grouping 60 Configuring IOS APs for WDS Participation 60 ...

Page 5: ... Groups for Group Configuration 104 Chapter 5 Discovering Adding and Managing Devices 107 Device Discovery Overview 107 Discovering and Adding Devices 107 SNMP HTTP Scanning 108 Adding Networks for SNMP HTTP Scanning 108 Adding Credentials for Scanning 108 Defining a Scan Set 109 Running a Scan Set 110 Enabling Cisco Discovery Protocol CDP 111 Authorizing Devices to AirWave from APs Devices New Pa...

Page 6: ...6 IOS Configuration File Template 157 Device Configuration File on APs Devices Audit Configuration Page 157 Using Template Syntax 157 Using Directives to Eliminate Reporting of Configuration Mismatches 157 Ignore_and_do_not_push Command 158 Push_and_exclude Command 158 Using Conditional Variables in Templates 158 Using Substitution Variables in Templates 159 Using AP Specific Variables 160 Configu...

Page 7: ...ew of the Clients Pages 196 Monitoring WLAN Users in the Clients Connected and Clients All Pages 197 Supporting Guest WLAN Users With the Clients Guest Users Page 199 Supporting VPN Users with the Clients VPN Sessions Page 201 Supporting RFID Tags With the Clients Tags Page 202 Evaluating and Diagnosing User Status and Issues 203 Evaluating User Status with the Clients Client Detail Page 203 Mobil...

Page 8: ...s 230 Using Custom Reports 231 Using the Dell License Report 232 Using the Capacity Planning Report 232 Using the Configuration Audit Report 234 Using the Device Summary Report 236 Using the Device Uptime Report 237 Using the IDS Events Report 239 Using the Inventory Report 239 Using the Memory and CPU Utilization Report 241 Using the Network Usage Report 241 Using the New Rogue Devices Report 242...

Page 9: ...anning and Provisioning 279 Creating a New Campus 279 Creating a New Building in a Campus 280 Importing a Floor Plan 281 Editing a Floor Plan Image 282 Cropping the Floor Plan Image 282 Sizing a Non CAD Floor Plan 283 Removing Color from a Floor Plan Image 283 Assigning Campus Building and Floor Numbers 284 Assigning Optional Planner Owner or Installer Information for the Floor Plan 284 Controllin...

Page 10: ... W Instant Hardware 296 Required Personnel 296 Creating your Organization String 296 The Shared Secret Key 297 Entering the Organization String and AirWave Information into the IAP 297 Receiving the Virtual Controller as a New Device in AMP 298 Verifying the Shared Secret and Adding the Device 298 Remaining Manual Admin Tasks in AMP 299 AMP Pages with Instant Specific Features 299 Other Available ...

Page 11: ...oups in AirWave Describes configuration and deployment for group device profiles Chapter 5 Discovering Adding and Managing Devices Describes how to discover and manage devices on the network Chapter 6 Creating and Using Templates Describes and illustrates the use of templates in group and global device configuration Chapter 7 Using RAPIDS and Rogue Classification Describes RAPIDS module of AirWave...

Page 12: ...s configurations or concepts Contacting Support NOTE Indicates helpful suggestions pertinent information and important things to remember CAUTION Indicates a risk of damage to your hardware or loss of data WARNING Indicates a risk of personal injury or death Table 2 Web Support Web Support Main Website dell com Support Website support dell com Documentation Website support dell com manuals ...

Page 13: ...e and configure wireless networks in automatic fashion Whether your wireless network is simple or a large complex multi vendor installation AirWave manages it all AirWave supports hardware from leading wireless vendors including Dell PowerConnect W Series Aruba Networks Avaya Cisco Aironet and WLC Enterasys Juniper Networks LANCOM Systems Meru Nortel ProCurve by HP Proxim Symbol Trapeze Tropos and...

Page 14: ...erful tool for monitoring and managing radio frequency RF dynamics within your wireless network to include the following functions and benefits Accurate location information for all wireless users and devices Up to date heat maps and channel maps for RF diagnostics Adjusts for building materials Supports multiple antenna types Floor plan building and campus views Visual display of errors and alert...

Page 15: ...ints mesh devices AirWave has the flexibility to manage devices on local networks remote networks and networks using Network Address Translation NAT AirWave communicates over the air or over the wire using a variety of protocols The power performance and usability of AirWave become more apparent when considering the diverse components within a WLAN Table 3 itemizes some example network components ...

Page 16: ...ite access to manage device configurations in North America but not to control devices in the rest of the world A security auditor may be given read write access to configure security policies across the entire WLAN NOC personnel may be given read only access to monitoring all devices from the Master Console ...

Page 17: ...ave hardware requirements vary by version As additional features are added to AirWave increased hardware resources become necessary For the most recent hardware requirements refer to the Dell PowerConnect W Server Sizing Guide at support dell com manuals AirWave is intended to operate as a soft appliance Other applications should not run on the same installation Additionally local shell users can ...

Page 18: ...prompt you to eject the installation CD and reboot the system 4 Remove the CD from the drive and store in a safe location Installing AirWave Software Phase 2 Getting Started After the reboot the GRUB screen appears 1 Press Enter or wait six seconds and the system automatically loads the kernel 2 When the kernel is loaded log into the server using the following credentials login root password admin...

Page 19: ...input but you can follow the instructions to monitor its progress and switch back to the installation screen Step 3 Checking the AirWave Installation After the AirWave software installation is complete the following message appears STEP 3 Checking AirWave installation Database is up AirWave is running version version number This step requires no user input Proceed to the next step as prompted to d...

Page 20: ...ing appears Generating SSL certificate for IP Address 2 If AirWave does have a valid host name on the network enter y at the prompt The following appears Enter AirWave s DNS name 3 Type the AirWave DNS name and press Enter The following message appears Generating SSL certificate for IP Address Proceed to the next step as the system prompts you Step 7 Changing the Default Root Password Upon complet...

Page 21: ...ervers Assign or adjust port usage on the network administration system as required to support these components Table 4 AirWave Protocol and Port Chart Port Type Protocol Description Direction Device Type 21 TCP FTP Firmware distribution APs or controllers 22 TCP SSH Configure devices APs or controllers 22 TCP SSH Configure AirWave from CLI Laptop or workstation 22 TCP VTUN Support connection opti...

Page 22: ... in the SNMP MIB of a controller or autonomous AP RADIUS accounting client 2002 TCP HTTPS Retrieve client authentication info ACS 5050 UDP RTLS Real Time Location Feed Dell thin APs 8211 UDP PAPI Real Time Feed WLAN switches ICMP Ping Probe APs or controllers Table 5 Status Section Components of the AirWave GUI Field Description New Devices The number of wireless APs or wireless LAN controllers th...

Page 23: ...e on page 214 Search In the Search field you can perform partial string searches on a large number of fields including the notes version secondary version radio serial number device serial number LAN MAC radio MAC and apparent IP of all the APs as well as the client MAC VPN user LAN IP VPN IP fields Entering a search string displays search in two phases Fast search results display quickly and divi...

Page 24: ...and Managing Devices on page 107 NOTE When specified device level settings override the default Group level settings List New Up Down Mismatched Ignored Focused Subtabs Monitor Manage Interfaces Audit Compliance Rogues Contained Clients The Clients pages provide detailed information about all client devices and users currently and historically associated to the WLAN including VPN users Prior to 7 ...

Page 25: ...figurations or tools in AirWave For additional information start with Configuring AMP on page 29 NOTE Some AMP Setup pages may not be visible depending on the role of the logged in user set in AirWave General Network Users Roles Guest Users Authentication MDM Server Device Type Setup WLSE ACS NMS RADIUS Accounting PCI Compliance RAPIDS The RAPIDS pages provide all information relating to rogue acc...

Page 26: ...scription Acknowledge Acknowledges and clears an AirWave alert Add Adds the object to both AirWave s database and the onscreen display list Add Folder Adds a new folder to hierarchically organize APs Alert Indicates an alert Apply Applies all saved configuration changes to devices on the WLAN Audit Reads device configuration compare to desired and update status Choose Chooses a new Helpdesk incide...

Page 27: ...lacement device Revert Returns all configurable data on the screen to its original status Rogue Indicates a rogue AP and links to RAPIDS Run Runs a new user defined report Save Saves the information on the page in the AirWave database Save Apply Saves changes to AirWave s database and apply all changes to devices Scan Scans for devices and rogues using selected networks Schedule Schedules a window...

Page 28: ...ACACS server per the AMP s configuration If the credentials are valid the user s browser is sent a session cookie to use in subsequent requests Use your browser to navigate to the static IP address assigned to the internal page of the AirWave as shown in Figure 2 Enter the User Name and Password as admin admin for your initial login and then select Log In Figure 2 AirWave Login Form If desired you...

Page 29: ...n page 58 Configuring ACS Servers on page 63 Integrating AirWave with an Existing Network Management Solution NMS on page 64 Auditing PCI Compliance on the Network on page 65 Deploying WMS Offload on page 67 Before You Begin Remember to complete the required configurations in this chapter before proceeding AirWave support remains available to you for any phase of AirWave installation Formatting th...

Page 30: ... role For details including a description of what constitutes a severe alert see Setting Severe Alert Warning Behavior on page 34 Customizing Columns in Lists Customize the columns for any list table selecting Choose Columns as shown in Figure 5 Use the up down arrows to change the order in which the column heads appear Figure 5 Choose Columns Dropdown List For more information on the universal li...

Page 31: ...ction Using the Pagination Widget The pagination widget is located at the top and bottom of every list table as shown in Figure 9 Figure 9 Pagination Widget Use the down arrow next to Page 1 to see all the page numbers for that table in a dropdown menu From here you can jump to any portion of the table Select the symbol to jump to the next page and to jump to the last page Using Export CSV for Lis...

Page 32: ...splays all of the available checkboxes supporting the Flash graphs Once a change to the slider bars or to the display boxes has been made the same change can be applied to all other Flash graphs with an apply button appears on mouse over only For non Flash graphs select the graph to open a popup window that shows historical data A non Flash version of the AirWave user page is available if desired ...

Page 33: ...h a description Drag the widgets you want to appear on the Overview dashboard across to the gridlines and arrange them in the right section within the gridlines A widget snaps back to the nearest available gridline if you drop it across two or more lines and turns red if you attempt to place it over gridlines already occupied by widgets Green widgets are properly placed and set to appear when you ...

Page 34: ...ch Preferences Setting Severe Alert Warning Behavior You can control the alert levels you can see on the Alerts top header stats link from the Home User Info page When a trigger is assigned a severity of Critical it generates a severe alert When a severe alert exists a new component named Severe Alerts appears at the right of the Status field in bold red font Only users who are enabled for viewing...

Page 35: ...on and Upload Files pages Once required and optional configurations in this chapter are complete continue to later chapters in this document to create and deploy device groups and device configuration and discovery on the network The first step in configuring AirWave is to specify the general settings for the AirWave server Figure 16 illustrates the AMP Setup General page Figure 16 AMP Setup Gener...

Page 36: ...nments of thin and autonomous APs or for very large subnets in which you don t want to auto monitor all switches Default Group Access Points Sets the device group that this AirWave server uses as the default for device level configuration Select a device group from the drop down menu A group must first be defined on the Groups List page to appear in this drop down menu For additional information r...

Page 37: ...ew Controllers and Autonomous Devices Location New Device List Globally add new controllers and autonomous devices to The New Devices list located in APs Devices New The same folder and group as the discovering device The same group and folder of their closest IP neighbor on the same subnet Choose a group and folder If you select this option enter the folder group in the Auto Authorization Group a...

Page 38: ... hostnames Yes Enables AirWave to look up the DNS for new user hostnames This setting can be turned off to troubleshoot performance issues DNS Hostname Lifetime 24 hours Defines the length of time in hours for which a DNS server hostname remains valid on AirWave after which AirWave refreshes DNS lookup 1 hour 2 hours 4 hours 12 hours 24 hours Device Troubleshooting Hint N A The message included in...

Page 39: ...ttings have finished importing 4 If the devices were set to Monitor Only mode set them back to Managed mode Table 13 AMP Setup General AMP Features Fields and Default Values Setting Default Description Display VisualRF No Enable or disable the VisualRF navigation tab Display RAPIDS No Enable or disable the RAPIDS navigation tab Hide setup pages from non admin users Yes Restrict access to following...

Page 40: ...ve retains information about acknowledged alerts Large numbers of Alerts over 2000 can cause the System Alerts page to be slow to respond Radius ARM IDS Events 0 550 days zero disables 14 Defines the number of days AirWave retains information about RADIUS ARM and IDS events Setting this value to 0 disables this function and the information will never expire or be deleted from the database Archive ...

Page 41: ...he upgrade process Setting this value to 0 disables this function Table 17 AMP Setup General Additional AMP Services Fields and Default Values Setting Default Description Enable FTP Server No Enables or disables the FTP server on AMP The FTP server is only used to manage Cisco Aironet 4800 APs Disabling the FTP server is recommended if you do not have any Cisco Aironet 4800 APs in the network Enab...

Page 42: ...mber of processes that are pushing configurations to your devices as an option The optimal setting for your network depends on the resources available especially RAM Contact Dell support at support dell com if you think you might need to increase this setting for your network Maximum number of audit processes 3 Increases the number of processes that audit configurations for your devices as an opti...

Page 43: ...e NTP servers creates an entry in the event log Table 20 describes the settings and default values in more detail For more information on ensuring that AMP servers have the correct time please see http support ntp org bin view Servers NTPPoolServers Table 19 Primary and Secondary Network Interface Fields and Default Values Setting Default Description IP Address None Sets the IP address of the AirW...

Page 44: ...re recorded in the log files when you or other users make changes in AirWave The user role defines the user type access level and the top folder for that user User roles are defined on the AMP Setup Roles page Refer to the next procedure in this chapter for additional information Creating AirWave User Roles on page 46 The admin user can provide optional additional information about the user includ...

Page 45: ...AirWave and appears in AirWave log files Role None Specifies the User Role that defines the Top viewable folder type and access level of the user specified in the previous field The admin user defines user roles on the AMP Setup Roles page and each user in the system is assigned to a role Password None Sets the password for the user being created or edited Enter an alphanumeric string without spac...

Page 46: ...t user roles to multiple folders within the overall hierarchy even if they do not share the same top level folder Non admin users are only able to see data and users for devices within their assigned subset of folders Perform the following steps to view add edit or delete user roles 1 Go to the AMP Setup Roles page This page displays all roles currently configured in AirWave Figure 20 illustrates ...

Page 47: ...oups Selecting this option causes a new field Allow authorization of APs Devices to appear on the page and is enabled by default Audit Read Only Audit users have read only access to the viewable devices and Groups Audit users have access to the APs Devices Audit page which may contain sensitive information including AP passwords Monitor Read Only Monitor users have read only access to devices and ...

Page 48: ...nables or disables Single Sign On for the role If enabled allows the role to directly access Dell PowerConnect W Series controller UIs from the Quick Links or IP Address hypertext throughout AMP without having to enter credentials for the controller Display client diagnostics screens by default No Sets the role to support helpdesk users with parameters that are specific to the needs of helpdesk pe...

Page 49: ...nfigure TACACS and RADIUS Authentication options Configuring TACACS Authentication For TACACS capability you must configure the IP Hostname of the TACACS server the TCP port and the server shared secret This TACACS configuration is for AirWave users and does not affect APs or users logging into APs 1 Go to the AMP Setup Authentication page This page displays current status of TACACS Figure 23 illu...

Page 50: ...lect submit restart What Next Go to additional tabs in the AMP Setup section to continue additional setup configurations Complete the required configurations in this chapter before proceeding AirWave support remains available to you for any phase of AirWave installation Configuring RADIUS Authentication and Authorization For RADIUS capability you must configure the IP Hostname of the RADIUS server...

Page 51: ...m a separate RADIUS server Figure 25 illustrates the display of RADIUS accounting clients already configured and Figure 26 illustrates the Add RADIUS Accounting Client page Table 25 AMP Setup Authentication Fields and Default Values Field Default Description Primary Server Hostname IP Address N A Enter the IP address or the hostname of the primary RADIUS server Primary Server Port 1812 Enter the T...

Page 52: ...icate with and manage your devices Device specific firmware files are often required or are highly desirable Furthermore the use of Web Auth bundles is advantageous for deployment of Cisco WLC wireless LAN controllers when they are present on the network This section contains the following procedures Configuring Communication Settings for Discovered Devices Loading Device Firmware Onto AirWave opt...

Page 53: ...vices Manage page or the Modify Devices link on the APs Devices List page 2 Browse to the Device Setup Communication page locate the SNMP Settings section and enter or revise the following information Table 27 lists the settings and default values NOTE Community strings and shared secrets must have read write access for AirWave to configure the devices Without read write access AirWave may be able...

Page 54: ...etting Default Description Telnet SSH Timeout 3 120 sec 10 Sets the timeout period in seconds used when performing Telnet and SSH commands Table 29 Device Setup Communication HTTP Discovery Settings Fields and Default Values Setting Default Description HTTP Timeout 3 120 sec 5 Sets the timeout period in seconds used when running an HTTP discovery scan Table 30 Device Setup Communication ICMP Setti...

Page 55: ...ext description of the firmware file Server Protocol None Displays the file transfer protocol by which the firmware file was obtained from the server Use Group File Server None Displays the name of the file server supporting the group Firmware Filename None Displays the name of the file that was uploaded to AirWave and to be transferred to an AP when the file is used in an upgrade Firmware Version...

Page 56: ... you have the option of choosing a server protocol of TFTP or FTP If you choose FTP you may later notice that the firmware files are pushed to the device more quickly With selection of some types particularly Cisco controllers you can specify the boot software version Firmware Version None Provides a user configurable field to specify the firmware version number Appears if you did not select the d...

Page 57: ...le 5 Select Add to complete the Web Auth bundle creation or Save if replacing a previous Web Auth configuration file or Cancel to abort the Web Auth integration For additional information and a case study that illustrates the use of Web Auth bundles with Cisco WLC controllers refer to the following document on Cisco com Wireless LAN controller Web Authentication Configuration Example Document ID 6...

Page 58: ...opics and procedures and several of these sections have additional sub procedures Introduction to Cisco WLSE Configuring WLSE Initially in AirWave Configuring IOS APs for WDS Participation Configuring ACS for WDS Authentication Configuring Cisco WLSE Rogue Scanning You must enter one or more CiscoWorks WLSE hosts to be polled for discovery of Cisco devices and rogue AP information Introduction to ...

Page 59: ...002 Username Password and Secret 4 Select Save Enabling Rogue Alerts for Cisco WLSE 1 Go to the Faults Network Wide Settings Rogue AP Detection page 2 Select the Enable 3 Select Apply Additional information about rogue device detection is available in Configuring Cisco WLSE Rogue Scanning on page 62 Configuring WLSE to Communicate with APs 1 Go to the Device Setup Discover page 2 Configure SNMP In...

Page 60: ...Wave accesses the inventory report via the SOAP API to auto discover access points This is an optional step to enable another form of AP discovery in addition to AirWave CDP SNMP scanning and HTTP scanning discovery for Cisco IOS access points Perform these steps for inventory reporting 1 Go to Devices Inventory Run Inventory 2 Run Inventory executes immediately between WLSE polling cycles Definin...

Page 61: ...the ACS server and select Apply 6 Go to the Wireless Services WDS Server Group page 7 Enter the WDS Group of AP 8 Select the ACS server in the Priority 1 drop down menu and select Apply Configuring ACS for WDS Authentication ACS authenticates all components of the WDS and must be configured first Perform these steps to make this configuration 1 Login to the ACS 2 Go to the System Configuration ACS...

Page 62: ...e Cisco WLSE server Protocol HTTP Specifies the protocol to be used when polling the WLSE Port 1741 Defines the port AirWave uses to communicate with the WLSE server Username None Defines the username AirWave uses to communicate with the WLSE server The username and password must be configured the same way on the WLSE server and on AirWave The user needs permission to display faults to discover ro...

Page 63: ... to edit an existing server To delete an ACS server select that server and select Delete When selecting Add or edit the Details page appears as illustrated in Figure 33 Figure 33 AMP Setup ACS Add Edit Details Page Illustration 3 Complete the settings on AMP Setup ACS Add Edit Details Table 36 describes these fields Table 36 AMP Setup ACS Add Edit Details Fields and Default Values Field Default De...

Page 64: ...for either type of NMS interoperability are downloaded from the AMP Setup NMS page as follows For additional information contact Dell support at support dell com Perform these steps to configure NMS support in AirWave 1 Go to AMP Setup NMS 2 Select Add to integrate a new NMS server or select the pencil icon to edit an existing server Provide the information described in Table 37 3 The NMS Integrat...

Page 65: ...andards Council Website https www pcisecuritystandards org PCI Quick Reference Guide Version 1 2 October 2008 https www pcisecuritystandards org pdfs pci_ssc_quick_guide pdf PCI Auditing in the AirWave Interface PCI Auditing in AirWave allows you to monitor audit and demonstrate PCI compliance on the network There are five primary pages in which you establish monitor and access PCI auditing as fol...

Page 66: ... firewall When Disabled firewall router and device installation are not checked for PCI compliance 2 1 Monitoring the presence of vendor supplied default security settings When Enabled PCI Requirement 2 establishes the standard in which all vendor supplied default passwords are changed prior to a device s presence and operation in the network A device fails requirement 2 1 if the username password...

Page 67: ...er 9 Creating Running and Emailing Reports In addition you can view the real time PCI auditing of any given device online Perform these steps a Go to the APs Devices List page select a specific device and the Monitor page for that device displays The Monitor page displays a PCI Compliance subtab in the menu bar b Select PCI Compliance to view complete PCI compliance auditing for that specific devi...

Page 68: ...follows 1 Configure WLAN switches for optimal AirWave monitoring Disable debugging Ensure AirWave server is a trap receiver host Ensure proper traps are enabled 2 Configure AirWave to optimally monitor the AirWave infrastructure Enable WMS offload Configure SNMP communication Create a proper policy for monitoring AirWave infrastructure Discover the infrastructure 3 Configure device classification ...

Page 69: ...riables in such templates configure device specific properties such as name IP address and channel Variables also define group level properties For additional information about using the Templates page refer to Chapter 6 Creating and Using Templates on page 151 Security This page defines general security settings for device groups to include RADIUS encryption and additional security settings on de...

Page 70: ...ance auditing At the core of this approach is the concept of Device Groups with the following functions and benefits AirWave allows certain settings to be managed efficiently at Group level while others are managed at an individual device level AirWave defines a Group as a subset of the devices on the wireless LAN ranging in size from one device to hundreds of devices that share certain common con...

Page 71: ...ole Global Group Specifies which group this Subscriber Group is using as its template SSID The SSID assigned to supported device types within the group Total Devices Total number of devices contained in the group including APs controllers routers or switches Down The number of access points within the group that are not reachable via SNMP or are no longer associated to a controller Note that thin ...

Page 72: ... create a new group select Add Enter a group name and select Add The Groups Basic page appears To edit an existing device group select the manage wrench icon next to the group The Groups Basic page appears If you mouse over an existing group s wrench a popup menu allows you to select Basic Templates Security SSIDs AAA Servers Radio Dell PowerConnect W Config or Cisco WLC Config to edit those pages...

Page 73: ... Device Groups in AirWave 73 Figure 39 illustrates an example Groups Basic page Figure 39 Groups Basic Page Illustration 3 Define the settings in the Basic and Global Group sections Table 40 describes several typical settings and default values of this Basic section ...

Page 74: ...d all the devices in the groups will not be counted towards mismatched devices Use Global Group No When enabled this field allows you to define the device group to be a Global Group Refer to Using Global Groups for Group Configuration on page 104 Table 41 SNMP Polling Periods Fields and Default Values Setting Default Description Up Down Status Polling Period 5 minutes Sets time between Up Down SNM...

Page 75: ...vices in the group If you use this setting then to get the group list to display the correct SSIDs for the group you must Save and Apply on the group Only devices on this AMP hides all options and tabs that do not apply to the APs and devices currently on AirWave Use system defaults Use the default settings on AMP Setup General Selected device types Allows you to specify the device types for which...

Page 76: ... Hello Time 2 Sets the time in seconds between Hello message broadcasts Bridge Forward Delay 15 Sets the time in seconds that the port spends in listening and learning mode if the spanning tree has changed Table 45 NTP Fields and Default Values Setting Default Description NTP Server 1 2 3 None Sets the IP address of the NTP server to be configured on the AP UTC Time Zone 0 Sets the hour offset fro...

Page 77: ...version of SNMP used by AirWave to communicate to the AP Enable DNS Client No Enables the DNS client on the AP Enabling the DNS client allows you to set some values on the AP by hostname instead of IP address If you select Yes for this setting additional DNS fields display Primary DNS server Blank Sets the IP address of the Primary DNS server Secondary DNS server Blank Sets the IP address of the S...

Page 78: ...er CLI Communication Telnet The connection type to support the command line interface CLI connection The options are Telnet and secure shell SSH This is supported for WS5100 RFS4000 RFS6000 and RFS7000 devices only Web Config Interface Yes Enables or disables the http https configuration page for the Symbol 4131 devices Table 51 Dell Fields and Default Values Setting Default Description SNMP Versi...

Page 79: ...bridge forwarding tables from switches in a range from every 15 seconds to 12 hours Interface Up Down Polling Period 5 minutes Sets the frequency in which network interfaces are polled for up down status This setting can be disabled or set to poll from switches in a range from every 15 seconds to 30 minutes Interface Bandwidth Polling Period 15 minutes Sets the frequency in which network interface...

Page 80: ...r edit an existing server select Add New RADIUS Server or the corresponding pencil icon to edit an existing server Table 54 describes the settings and default values of the Add Edit page NOTE TACACS servers are configurable only for Cisco WLC devices Refer to Configuring Cisco WLC Security Parameters and Functions on page 95 Table 54 Adding a RADIUS Server Fields and Default Values Setting Default...

Page 81: ...to the next topic Configuring Group Security Settings The Groups Security page allows you to set security policies for APs in a device group 1 Select the device group for which to define security settings from the Groups List page 2 Go to Groups Security Some controls on this page interact with additional AirWave pages Figure 41 illustrates this page and Table 55 explains the fields and default va...

Page 82: ...osed Network No If enabled the APs in the Group do not broadcast their SSIDs NOTE Creating a closed network will make it more difficult for intruders to detect your wireless network Block All Inter client Communication No If enabled this setting blocks client devices associated with an AP from communicating with other client devices on the wireless network NOTE This option may also be identified a...

Page 83: ...le Name For Proxim devices only this field sets the name of the accounting profile to be supported in this device group Authentication Profile Index 3 For Proxim devices only this field sets the name of the accounting profile index to be supported in this device group MAC Address Authentication Section MAC Address Authentication No If enabled only MAC addresses known to the RADIUS server are permi...

Page 84: ...p General page can age out SSIDs and their associated graphical data by default this is set to 365 days Table 56 Groups SSIDs Fields and Descriptions Field Description SSID Displays the SSID associated with the VLAN VLAN ID Identifies the number of the primary VLAN SSID on which encrypted or unencrypted packets can pass between the AP and the switch Name Displays the name of the VLAN Encryption Mo...

Page 85: ... can provide the unique SSID Name None Sets a user definable name associated with SSID VLAN combination VLAN ID 1 4094 None Indicates the number of the VLAN designated as the Native VLAN typically for management purposes Displays if Specify Interface Name is set to No Maximum Allowed Associations 0 2007 255 Indicates the maximum number of mobile users which can associate with the specified VLAN SS...

Page 86: ...algorithm Require Leap Lightweight Extensible Authentication Protocol 802 1x WEP Combines the two encryption types shown 802 1x LEAP Combines the two encryption types shown LEAP WEP Combines the two encryption types shown Static CKIP Cisco Key Integrity Protocol WPA Wi Fi Protected Access protocol WPA PSK Combines WPA with Pre Shared Key encryption WPA2 Wi Fi Protected Access 2 encryption WPA2 PSK...

Page 87: ... and select the group for which to define radio settings by selecting the group name Alternatively select Add from the Groups List page to create a new group define a group name In either case the Monitor page appears 2 Go to the Groups Radio page Figure 44 illustrates this page Table 61 Groups SSIDs Radius Accounting Servers Fields and Default Values Setting Default Description RADIUS Accounting ...

Page 88: ...igher data rate set to optional Corresponds to a setting of yes on Cisco devices Optional The AP transmits both unicast and multicast at the specified data rate Corresponds to a setting of basic on Cisco devices Not Used The AP does not transmit data at the specified data rate Corresponds to a setting of no on Cisco devices Frag Threshold Enabled No If enabled this setting enables packets to be se...

Page 89: ...ormance NOTE Because older WLAN hardware may not support the short preamble the long preamble is recommended as a default setting in most environments Table 62 Groups Radio Radio Settings Fields and Default Values Continued Setting Default Description NOTE Proprietary settings are only applied to devices in the group from the specific vendor and are not configured on devices from vendors that do n...

Page 90: ...scans are conducted in minutes Frequent scans provide the greatest security but AP performance and throughput available to user devices may be impacted modestly during a rogue scan Table 64 Groups Radio Proxim 4900M Fields and Default Values Setting Default Description 4 9 GHz Public Safety Channel Bandwidth 20 This setting specifies the channel bandwidth for the 4 9 GHz radio It is only applicabl...

Page 91: ...e Cisco WLC Config option appears in the subtabs 2 In Groups List create a new group to support Cisco devices with these steps Select Add from the Groups List page to create a new group enter a group name and select Add Once AirWave prompts you with the Groups Basic page ensure that you enable device specific settings for Cisco WLC Once you select Save or Save and Apply then the Groups Cisco WLC C...

Page 92: ...flag to yes AMP will display a mismatch if the WLANs in the desired and device config differ only on the order Figure 47 Groups Cisco WLC Config WLANS page illustration 3 To add or edit SSIDs or VLANs that are dedicated to Cisco WLC devices either select the Add New SSID VLAN button or select the pencil icon for an existing SSID VLAN A new page appears comprised of four tabs as follows General Def...

Page 93: ...ce Groups in AirWave 93 Figure 49 Groups Cisco WLC Config WLANs Add New SSID VLAN Security Tab Illustration Figure 50 Groups Cisco WLC Config WLANs Add New SSID VLAN QoS Tab Illustration Figure 51 Groups Cisco WLC Config WLANs Add New SSID VLAN Advanced Tab Illustration ...

Page 94: ...tration 2 To add a new LWAPP AP group select Yes in the AP Groups section Additional controls appear 3 Select Add to create a new LWAPP AP group To edit an existing LWAPP AP group select the pencil icon next to that group Add one or more SSIDs and the interface VLAN ID mapping on the Add Edit page of the LWAPP AP Group 4 Select Save and Apply to make these changes permanent or select Save to retai...

Page 95: ...ecific to Cisco WLC controllers This section supports four overriding types of configuration as follows AAA to cover both RADIUS and TACACS server configuration Priority Order Wireless Protection Policies Web Auth Figure 55 illustrates these components and this navigation Figure 55 Groups Cisco WLC Config Security Navigation Illustration Configuring Management Settings for Cisco WLC AirWave allows...

Page 96: ...the PTMP tab in the AirWave navigation menu Figure 57 illustrates this page Figure 57 Groups PTMP Page Illustration 3 Define the settings on this page Table 66 describes the settings and default values 4 Select Save and Apply when configurations are complete to make them permanent or select Save to retain these settings prior to pushing to controllers at a later time Table 66 Groups PTMP Fields an...

Page 97: ...adio 4 9 5Ghz Drop down selects the radio that acts as the backhaul to the network Maximum Mesh Links 6 Sets the maximum number of mesh links allowed on an AP This number includes the uplink to the portal as well as downlinks to other mesh APs Neighbor RSSI Smoothing 16 Specifies the number of beacons to wait before switching to a new link Roaming Threshold 80 Specifies the difference in cost betw...

Page 98: ...iguration is optional AirWave allows you the option of defining the minimum firmware version for each AP type in a group on the Groups Firmware configuration page At the time that you define the minimum version AirWave automatically upgrades all eligible APs When you add APs into the group in the future you will be able to upgrade APs manually The firmware for an AP is not upgraded automatically w...

Page 99: ...rop down menus and lists Newly discovered devices are place automatically in the default group if AirWave is set to Automatically Monitor Manage New Devices on the AirWave configuration page 7 Browse to the Groups List configuration page 8 From the list of groups check the Default radio button next to the desired default group to make it the default Comparing Device Groups You can compare two exis...

Page 100: ...guration page appears If you make and save changes to either or both groups go back to the Groups List page and select Compare two groups Select the same two groups again for updated information Additional topics in this document describe the many fields that can appear on the Groups List Compare page Deleting a Group Perform the following steps to delete an existing Group from the AirWave databas...

Page 101: ...ithin the group If you wish to edit multiple groups you must use the Preview button Schedule Schedules the changes to be applied to this group in the future Enter the desired change date in the Start Date Time field AirWave takes the time zone into account for the group if a time zone other than AirWave System Time has been configured on the Groups Basic configuration page Cancel Cancels the appli...

Page 102: ... 2 Select Modify Devices to make the checkboxes at the left of all devices appear In addition a new section appears in this page location to display various settings that can be configured for multiple devices at one time some operations cannot be performed on the selected devices Figure 63 illustrates this page Figure 63 Modify Multiple Devices Section Illustration 3 Select one or more devices th...

Page 103: ... Modify Devices Poll now Polls selected devices for current user count and bandwidth data overrides default poll settings for the group Polling numerous devices may create a temporary performance load on your AirWave server Audit selected devices Fetches the current configuration from the device and compares it to the desired AirWave configuration The audit action updates the Configuration Status ...

Page 104: ...roups Basic Page for a Global Group partial view When a Global Group configuration is pushed to Subscriber Groups all settings are static except for settings with the checkbox selected for fields with checkboxes selected the value or setting can be changed on the corresponding tab for each managed group In the case of the Groups SSIDs configuration page override options are available only on the A...

Page 105: ...the configuration is pushed the unchecked fields from the Global Group appears on the Subscriber Group as static values and settings Only fields that had the override checkbox selected in the Global Group appear as fields that can be set at the level of the Subscriber Group Any changes to a static field must be made on the Global Group If a Global Group has Subscriber Groups it cannot be changed t...

Page 106: ...106 Configuring and Using Device Groups in AirWave Dell PowerConnect W AirWave 7 4 User Guide ...

Page 107: ...ethod to discover devices on your network configured in the Device Setup Discover page See SNMP HTTP Scanning on page 108 Cisco Discovery Protocol CDP AirWave enhances support for CDP by discovering a Cisco device s CDP neighbors See Enabling Cisco Discovery Protocol CDP on page 111 Manual device entry This admin supported method of discovery applies when you know of devices that are already on yo...

Page 108: ...ng the corresponding pencil icon The New Edit Networks page also appears in this instance Figure 67 Device Setup Discover New Network Section Illustration 3 In the Name field provide a name for the network to be scanned for example Accounting Network 4 In the Network field define the IP network range or the first IP address on the network to be scanned One example would be 10 52 0 0 5 Enter the Su...

Page 109: ...t AirWave uses the credentials supplied in the Device Setup Communication SNMP section Once the device is authorized it will use the non scanning credentials 6 Select Add The Device Setup Discover page displays the new scan credential or credentials just created or edited 7 Repeat these steps to add as many credentials as you require 8 Once scan networks and scan credentials are defined combine th...

Page 110: ...the scan results and related information NOTE Scheduling an HTTP scan to run daily on your network can help you to discover rogues Some consumer APs like most D Link Linksys and NetGear models do not support SNMP and are found only on the wired side with an HTTP scan These devices are discovered only if they have a valid IP address Proper credentials are not required to discover these APs Wireless...

Page 111: ...to a router or switch for all subnets that contain wired or wireless devices The polling interval is specified on the Group Basic page Authorizing Devices to AirWave from APs Devices New Page Once you have discovered devices on your network add these devices to a group and specify whether the device is to be placed in Manage Read Write or Monitor Only mode To configure a new group refer to Configu...

Page 112: ...you choose to Ignore the devices they will not be displayed in the APs Devices New list even if they are discovered in subsequent scans You can view a list of all Ignored devices on the APs Devices Ignored page If you choose to Delete the device it will be listed on the APs Devices New list if discovered by AirWave in a subsequent scan Refer to Assigning Devices to the Ignored Page on page 116 Man...

Page 113: ...one IP address of the device This field is required SNMP Port 161 Port AirWave uses to communicate with the AP using SNMP Community String Confirm Taken from Device Setup Communication Community string used to communicate with the AP NOTE The Community String should have RW Read Write capability New out of the box Cisco devices typically have SNMP disabled and a blank username and password combina...

Page 114: ...eing added Telnet SSH Username Password Confirm Taken from Device Setup Communication Telnet username and password for existing Cisco IOS APs AirWave uses the Telnet username password combination to manage the AP and to enable SNMP if desired NOTE New out of the box Cisco IOS based APs typically have SNMP disabled with a default telnet username of Cisco and default password of Cisco This value is ...

Page 115: ...se File and select the CSV list file on your computer 5 Select Upload to add the list of devices into AirWave Adding Universal Devices AirWave gets basic monitoring information from any device including switches routers and APs whether or not they are supported devices Entering SNMP credentials is optional If no SNMP credentials are entered AirWave will provide ICMP monitoring of universal devices...

Page 116: ...Devices New if discovered in subsequent scans Deleted devices will be listed on the APs Devices New if discovered in subsequent scans Perform these steps to further process or return an ignored device to a managed status 1 To view all devices that are ignored go to the APs Devices Ignored page illustrated in Figure 75 Figure 75 APs Devices Ignored Page Illustration This page provides the following...

Page 117: ...ismatched top header stats links Use the Go to folder field to filter the list by folder or click Expand folders to show all APs Devices if you are looking at a filtered device list A lock icon in the Configuration column indicates that the device in that row is in Monitor only mode Figure 76 illustrates this page Figure 76 APs Devices List partial view Verify that the devices you added are now ap...

Page 118: ...ns are also the same regardless of device type and these sections appear at the bottom of these pages a portion of which is shown in Figure 78 Figure 78 Monitoring Page Bottom Level Data Common to All Device Types Monitoring pages vary according to whether they are wired routers switches or controllers WLAN switches or thin or fat APs whether the device is a Mesh device and whether Spectrum is ena...

Page 119: ...o section The displayed fields vary from device to device Table 73 APs Devices Monitor Device Info Fields and Default Values Field Description Poll Now Button above the Device Info section that when pressed immediately polls the individual AP or the controller for a thin AP this overrides the group s preset polling intervals to force an immediate update of all data except for rogue information Sho...

Page 120: ...as the wired connection to the network Mesh Mode Specifies whether the AP is a portal device or a mesh node The portal device is connected to the network over a wired connection A node is a device downstream of the portal that uses wireless connections to reach the portal device Mesh ID The name of the mesh device View in Google Earth Selecting the Google Earth icon opens the mesh network view in ...

Page 121: ...e 802 11a b g n as a link to the Radio Statistics page for that radio MAC Address The MAC address of the corresponding radio in the AP Clients The number of users associated to the corresponding radio at the time of the last polling Usage Kbps The amount of bandwidth being pushed through the corresponding radio interface or device at the time of the last polling Channel The channel of the correspo...

Page 122: ...ides redundancy so that when an active interface fails the user traffic can failover to the standby interface or one of the forwarding modes Split Bridge Input Capacity The input capacity of the interface Output Capacity The output capacity of the interface Table 76 APs Devices Monitor Graphical Data Graph Description Clients Formerly Users Shows the max and average client count reported by the de...

Page 123: ...tected Access 2 encryption No Encryption AirWave considers all other types as not authenticated The information AirWave displays in Auth Type and Cipher columns depends on what information the server receives from the devices it is monitoring The client devices may all be similar but if the APs to which they are associated are of different models or if security is set up differently between them t...

Page 124: ...daptive Radio Management ARM feature enabled continuously optimize each AP to use the best channel and transmission power settings available An AP configured with ARM will automatically adjust to a better channel if it reaches a configured threshold for noise MAC errors or PHY errors additionally it can attenuate transmit power and switch between radio modes as needed For more information refer to...

Page 125: ...ee the Radio Statistics Interactive Graphs section of this chapter for details 802 11 Radio Counters Summary This table appears for radios with 802 11 counters and summarizes the number of times an expected acknowledgement frame was not received the number of duplicate frames the number of frames containing Frame Check Sequence FCS errors and the number of frame packet transmission retries and fai...

Page 126: ...how All for other metrics such as max bandwidth in and out average and max mesh overhead or overhead bandwidth and average max Enet0 Channel An area graph that displays the channel changes if any of the radio over time Frequent regular channel changes on an Dell or Cisco WLC AP radio usually indicate that the Adaptive Radio Management feature ARM in AOS is compensating for high noise levels from i...

Page 127: ... Figure 86 ARM Events Table Illustration Table 81 ARM Events table Columns and Values Column Description Time The time of the ARM event Trap Type The type of trap that delivered the change information Current ARM trap types that display in AirWave are Power Change Mode Change Channel Change Values that display in the following columns depend on the Trap Type Previous Tx Power Old value for transmi...

Page 128: ...e Fixed Freq Audio Device Fixed Freq Generic Freq Hopper Cordless Phone Freq Hopper XBox Freq Hopper Microwave Inverter Cordless Base Freq Hopper Unknown Active BSSIDs Table The Active BSSIDs table maps the BSSIDs on a radio with the SSID it broadcasts to the network as illustrated in Figure 88 This table appears only for Dell PowerConnect W Series AP radios Figure 88 Active BSSIDs Table Illustrat...

Page 129: ...nect W AirWave 7 4 User Guide Discovering Adding and Managing Devices 129 Figure 89 APs Devices Monitor page for a Mesh Device These fields are described in detail in Viewing Device Monitoring Statistics on page 117 ...

Page 130: ...or Wired Devices Routers and Switches The monitoring page for routers and switches includes basic device information at the top a bandwidth graph depicting the sum of all the physical interfaces and beneath that CPU Memory usage graphs as shown in Figure 90 Figure 90 APs Devices Monitor Page for a Switch ...

Page 131: ... switches the master includes the interfaces of all the members including its own The physical and the virtual interfaces are displayed in separate tables labeled Physical Interfaces and Virtual Interfaces VLANs are listed below the interface AirWave monitors Up Down status and bandwidth information on all interfaces You can edit multiple interfaces concurrently by selecting one of the two Edit In...

Page 132: ...terface as shown Figure 92 Figure 92 Interface Monitoring Page for a Wired Device An Interface Monitoring page is comprised of three sections Interface Information Usage and Interface Frame Counters graphs and Connected Clients Specifics of the interface are in the Interface Information section as depicted in Figure 93 Figure 93 Individual Interface Information Section Bandwidth and various standa...

Page 133: ...d check the information in the Configuration column 3 If the device is in Monitor mode the lock symbol appears in the Configuration column indicating that the device is locked and will not be configured by AirWave 4 Verify the additional information in the Configuration column for that device A status of Good indicates that all of the device s current settings match the group policy settings and t...

Page 134: ...ted devices can be moved into it using the Modify Devices link or when New Devices are added into AirWave Configuring and Managing Devices This section contains the following topics describing individual device configuration within device groups Moving a Device from Monitor Only to Manage Read Write Mode Configuring AP Settings Configuring Device Interfaces for Switches Individual Device Support a...

Page 135: ...t require the device to reboot use the Schedule function to push the changes at a time when WLAN users will not be affected 6 To move multiple devices into managed mode at once use the Modify Devices link on an AP list page For more information refer to Modifying Multiple Devices on page 101 Configuring AP Settings 1 Browse to the APs Devices List page and select the wrench icon next to the device...

Page 136: ... User Guide Figure 98 APs Devices Manage Page Illustration If any changes are scheduled for this AP they appear in a Scheduled Changes section at the top of the page above the other fields The linked name of the job takes you to its System Configuration Change Job Detail page ...

Page 137: ...e This is only visible for APs that are managed by templates Folder Displays the name of the folder containing the AP Also displays a link to the APs Devices List page for the folder Management Mode Displays the current management mode of the AP No changes are made to the AP when it is in Monitor Only mode AirWave pushes configurations and makes changes to an AP when it is in Manage Read Write mod...

Page 138: ...stream devices Down Status Message None All Enter a text message that provides information to be conveyed if the device goes down Automatically clear Down Status Message when device comes back up None All Whether the message entered in the Down Status Message field should be removed after the device returns to the Up status Administrative Status Enable All Enables or disables administrative mode f...

Page 139: ...s current RF channel setting The number relates to the center frequency output by the AP s RF synthesizer Contiguous APs should be set to different channels to minimize crosstalk which occurs when the signals from APs overlap and interfere with each other This RF interference negatively influences WLAN performance 802 11b s 2 4 GHz range has a total bandwidth of 80 MHz separated into 11 center cha...

Page 140: ...dditional Settings Continued Setting Default Device Type Description NOTE This section only appears for IOS APs Symbol and Dell PowerConnect W Series controllers in groups with Dell PowerConnect W GUI Config disabled Table 85 APs Devices Manage Template Options Fields and Default Values Setting Default Device Type Description WDS Role Client Cisco IOS Wireless LAN Controllers only Set the WDS role...

Page 141: ...tenance Window in APs Devices Manage page 4 Enter a name for the maintenance window 5 In the Occurs field specify whether the maintenance window should occur one time or daily weekly monthly or annually 6 Set the desired start time and the duration in minutes of the maintenance window 7 Select Add Configuring Device Interfaces for Switches When you go to the APs Devices Interfaces page for a switc...

Page 142: ...Import Interfaces for Refresh and Reload lower portion of page You can view details for each interface on a wired device from its individual interface page as well For details see Understanding the APs Devices Interfaces Page on page 132 You can configure interface settings individually or in groups For individual settings select the pencil icon next the interface name in AP Devices Interfaces Thi...

Page 143: ...ure 102 Physical Interfaces Monitoring and Configuration Sections Figure 103 Virtual Individual Interfaces Configuration Section To configure interfaces as a group select Edit Interfaces above the Physical or Virtual Interfaces table as shown in Figure 104 Figure 104 Edit Multiple Interfaces ...

Page 144: ...nage the AP Figure 106 illustrates this page Figure 106 APs Devices Manage Device Communication 3 Enter and confirm the appropriate Auth Password and Privacy Password 4 You can disable the View AP Credentials link in AirWave by the root user Contact Dell support at support dell com for detailed instructions to disable the link 5 Optional Enter the appropriate SSH and Telnet credentials if you are ...

Page 145: ...pports firmware upgrades in AMP See the Supported Infrastructure Devices document in Home Documentation to see all of the AMP supported devices that can perform firmware upgrades In most cases you cannot upgrade firmware directly on thin APs Table 87 APs Devices Manage Firmware Upgrade Fields and Default Values Setting Default Description Desired Version None Specifies the firmware to be used in t...

Page 146: ...at if the Controller has gone offline then all associated APs are down as well until reassociated another Controller Downloading The AP is in the process of downloading firmware or configuration only applies to Cisco WLC thin APs and some Symbol APs Error fetching existing configuration AMP could not fetch a config for the AP Usually this is because the AMP has incorrect credentials and was not ab...

Page 147: ...rough a special spectrum override profile Each 802 11a and 802 11g radio profile references a spectrum profile which identifies the spectrum band the radio will monitor and analyze and defines the default ageout times for each monitored device type By default an 802 11a radio profile references a spectrum profile named default a which configures the radio to monitor the upper channels of the 5 GHz...

Page 148: ...ese steps to set the AP group to use the default Spectrum profile settings 1 In Groups Dell PowerConnect W Config select Add New Dell PowerConnect W AP Group 2 Give the new Group a name like Spectrum APs and select the plus sign next to the 802 11a Radio Profile to create a new radio profile 3 Enter a name under the General Settings section of Profiles RF 802 11a g Radio 4 In the Other Settings se...

Page 149: ... the Radios section of the APs Devices Monitor page The new role Spectrum Sensor is a link to the Spectrum Analysis page for the controller that manages this AP as illustrated in Figure 110 Figure 110 Spectrum Analysis on Controller Dashboard To disable Spectrum mode on this individual AP after it has collected data return to the APs Devices Manage page for this AP and set the Spectrum Override fi...

Page 150: ...W Controller Override 3 In the Profile drop down menu select the Spectrum Profile type 4 In the Profile Instance drop down menu select the instance of the Spectrum profile used by the controller 5 In the Field drop down menu select the setting you would like to change such as an Age Out setting or a Spectrum Band and enter the overriding value below it 6 Select Add to save your changes 7 To create...

Page 151: ... A template uses variables to adjust for minor configuration differences between devices The Groups Templates configuration page allows you to create configuration templates for the following types of devices Dell PowerConnect W Aruba Alcatel Lucent Cisco Aironet IOS autonomous APs Cisco Catalyst switches HP ProCurve 530 and WeSM controllers Nomadix Symbol Trapeze 3Com Nortel Enterasys Template Va...

Page 152: ...oups Templates configuration page and Table 89 describes the columns Figure 112 Groups Templates Page Illustration for a Sample Device Group NOTE Changes made on the other Group pages Radio Security VLANs SSIDs and so forth are not applied to any APs that are configured by templates Table 89 Groups Templates Fields and Default Values Setting Description Notes When applicable this section lists dev...

Page 153: ...90 Version Restriction Designates that the template only applies to APs running the version of firmware specified If the restriction is None then the template applies to all the devices of the specified type in the group If there are two templates that might apply to a device the template with the most restrictions takes precedence If there is a template that matches a devices firmware it will be ...

Page 154: ...Default Values Setting Default Description Use Global Template No Uses a global template that has been previously configured on the Groups Templates configuration page Available templates will appear in the drop down menu If Yes is selected you can also configure global template variables For Symbol devices you can select the groups of thin APs to which the template should be applied ...

Page 155: ...new community string AirWave should use here AirWave updates the credentials it is using to communicate to the device after the device has been managed Telnet SSH Username None If the template is updating the Telnet SSH Username on the AP enter the new username AirWave should use here AirWave updates the credentials it is using to communicate to the device after the device has been managed Telnet ...

Page 156: ...el settings are not marked correctly please contact DellAirWave support before proceeding 7 Specify the device types for the template The templates only apply to devices of the specified type Specify whether AirWave should reboot the devices after a configuration push If the Reboot Devices after Configuration Changes option is selected then AirWave instructs the AP to copy the configuration from A...

Page 157: ...nfiguration page to place the desired devices into Management mode This removes the APs from Monitor mode read only and instructs the AP to pull down its new startup configuration file from AirWave Using Template Syntax Template syntax is comprised of the following components described in this section Using AP Specific Variables Using Directives to Eliminate Reporting of Configuration Mismatches U...

Page 158: ...ush_and_exclude Command Instead of using the full tags you may use the parenthesis shorthand substring The push and exclude directive is used to push commands to the AP that will not appear in the running config file For example some no commands that are used to remove SSIDs or remove configuration parameters do not appear in the running config file of a device A command inside the push and exclud...

Page 159: ...on similar to the way AirWave suppresses lines enclosed in parentheses which is explained below A list of the default values that causes lines to be suppressed when reporting configuration mismatches is shown in Table 92 Table 91 Conditional Variable Syntax Components Variable Values Meaning interface Dot11Radio0 2 4GHz radio module is installed Dot11Radio1 5GHz external radio module is installed ...

Page 160: ...rWave normal Group configuration pages AirWave no longer supports making changes for these devices via the browser based page but rather uses templates to configure all settings including settings that were controlled formerly on the AirWave Group configuration pages Perform these steps to configure a Cisco IOS Template for use with one or more groups and the associated devices This section includ...

Page 161: ... WLSE On the APs Devices Manage configuration page select the proper role for the AP in the WDS Role drop down menu The following example sets an AP as a WDS Slave with the following lines if wds_role client wlccp ap username wlse password 7 XXXXXXXXXX endif The following example sets an AP as a WDS Master with the following lines if wds_role master aaa authentication login method_wds group wds aa...

Page 162: ...Group as illustrated below interface Dot11Radio0 IF radio_type g speed basic 1 0 basic 2 0 basic 5 5 6 0 9 0 11 0 12 0 18 0 24 0 36 0 48 0 54 0 ENDIF IF radio_type b speed basic 1 0 2 0 5 5 11 0 ENDIF IF radio_type g power local cck CCK_POWER power local ofdm OFDM_POWER ENDIF Configuring Single and Dual Radio APs via a Single IOS Template To configure single and dual radio APs using the same IOS c...

Page 163: ...ion preference id The radio preamble has been template integrated as well An option on the Group Templates page reboots the device after pushing a configuration to it A sample Symbol controller partial template is included below for reference configuration of RFS4000 version 4 2 1 0 005R version 1 4 aaa authentication login default local none service prompt crash info network element id RFS4000 us...

Page 164: ...ndex speed basic6 9 basic12 18 basic24 36 48 54 radio radio_index antenna mode primary radio radio_index self heal offset 1 radio radio_index beacon interval 99 radio radio_index rts threshold 2345 radio radio_index max mobile units 25 radio radio_index admission control voice max perc 76 radio radio_index admission control voice res roam perc 11 radio radio_index admission control voice max mus 1...

Page 165: ...box illustrated in Figure 115 Figure 115 Template Variables Illustration The variable name cannot have any spaces or non alphanumeric characters The initial variable value entered is the default value but can be changed on a per group basis later You can also populate global template variables by uploading a CSV file see below 5 Once you have configured your global template select Add You are take...

Page 166: ...roups Template configuration page for the global group and select the pencil icon next to the template you wish to edit Note that you cannot edit the template itself from the subscriber group s Groups Templates tab 10 If group template variables have been defined you are able to edit the value for the group on the Groups Templates Add configuration page in the Group Template Variables box For Symb...

Page 167: ...ices in your WLAN network in the following ways Over the Air Using your existing enterprise APs Optional AirWave Management Client AMC On the Wire Polling routers and switches to identify classify and locate unknown APs Using HTTP and SNMP scanning Using the controller s wired discovery information Furthermore RAPIDS integrates with external intrusion detection systems IDS as follows Dell WIP Dell...

Page 168: ...Wave 7 4 User Guide Viewing Overall Network Health on RAPIDS Overview The RAPIDS Overview page displays a page of RAPIDS summary information see Figure 117 Table 93 defines the summary information that appears on the page Figure 117 RAPIDS Overview Page Illustration ...

Page 169: ...e the Dell PowerConnect W AirWave 7 4 Best Practices Guide in Home Documentation for details Device Count by RAPIDS Classification A pie chart of rogue device percentages by RAPIDS classification RAPIDS Classification A summary list with details of the statistics depicted in the Device Count by RAPIDS Classification pie chart Click the linked classification name to be taken to a filtered rogue lis...

Page 170: ...when they fall within this bitmask Setting this value too high may result in identifying two different physical devices as the same rogue Note When you change this value RAPIDS will not immediately combine or un combine rogue records Changes will occur during subsequent processing of discovery events Delete Rogues not detected for 0 14 days zero disables 0 This value cannot be larger than the rogu...

Page 171: ...ything below the established threshold will be ignored and possibly dangerous Dell PowerConnect W does not recommend enabling this setting Instead incorporate signal strength into the classification rules on the RAPIDS Rules page Ignore Rogues Discovered by Remote APs No Filters rogues according to the remote AP that discovers them Enabling this option causes AirWave to drop all rogue discovery in...

Page 172: ...he RAPIDS Rules page is one of the core components of RAPIDS This feature allows you to define rules by which any detected device on the network is classified This section describes how to define use and monitor RAPIDS rules provides examples of such rules and demonstrates how they are helpful This section contains the following topics Controller Classification with WMS Offload on page 172 Device ...

Page 173: ...ch rogue s detail page Table 99 provides list the OUI scores definitions Rogue Device Threat Level The threat level classification adds granularity for each general RAPIDS classification Devices of the same classification can have differing threat scores based on the classifying rule ranging from 1 to 10 with a default value of 5 This classification process can help identify the greater threat Ale...

Page 174: ...ssification Rule Select this button to create a RAPIDS classification rule Rule Name Displays the name of any rule that has been configured Rule names should be descriptive and should convey the core purpose for which it was created Classification Displays the classification that devices receive if they meeting the rule criteria Threat Level Displays the numeric threat level for the rogue device t...

Page 175: ... for the SSID or a specified regular expression NOTE For SSID matching functions AirWave processes only alpha numeric characters and the asterisk wildcard character AirWave ignores all other non alpha numeric characters For example the string of ethersphere matches the SSID of ethersphere wpa2 but also the SSID of ethersphere_this_is_an_example without any dashes Detected Client Count Classifies b...

Page 176: ...f More Than Four APs Have Discovered a Device Then Classify as Rogue By default AirWave tries to use Signal Strength to determine if a device is on your premises Hearing device count is another metric that can be used The important concept in this scenario is that legitimate neighboring devices are only heard by a few APs on the edge of your network Devices that are heard by a large number of your...

Page 177: ...to Overview of the RAPIDS Detail Page on page 179 Classifying Rule Displays the RAPIDS Rule that classified the rogue device see Viewing and Configuring RAPIDS Rules on page 174 Current Associations The number of current rogue client associations to this device Max associations The highest number of rogue client associations ever detected at one time Controller Classification Displays the classifi...

Page 178: ...han one channel if it contains more than one radio LAN MAC Address The LAN MAC address of the rogue device LAN Vendor Indicates the LAN vendor of the rogue device when known Radio MAC Address Displays the MAC address for the radio device when known Radio Vendor Indicates the radio vendor of the rogue device when known OS This field displays the OS of the device as known OS is the result of a runni...

Page 179: ...the Current Rogue Client Associations table Selecting a linked MAC address will take you to the Clients Client Detail page where you can view fingerprinting and device details Users with roles limited by folder can see a rogue AP if there is at least one discovering device that they can see The discovery events displayed are from APs that you can see on the network There may be additional discover...

Page 180: ...lay ignored rogue devices select View Ignored Rogues at the bottom left of the page Once a classification that has rogue devices is chosen from the drop down menu a detailed table displays all known information Using RAPIDS Workflow to Process Rogue Devices One suggested workflow for using RAPIDS is as follows Start from the RAPIDS List page Sort the devices on this page based on classification ty...

Page 181: ...he new override or select Save to retain changes to an existing override The new or revised override appears on the RAPIDS Score Override page 5 To remove any override select that override in the checkbox and select Delete Using the Audit Log The Audit Log is a record of any changes made to the RAPIDS rules setup page and manual changes to specific rogues This allows you to see how something is ch...

Page 182: ...tection see to Viewing Delivering and Responding to Triggers and Alerts on page 187 Reports The New Rogue Devices Report displays summary and detail information about all rogues first discovered in a given time period For more information see Using the New Rogue Devices Report on page 242 For additional security related features and functions see the following topics in this guide Configuring Grou...

Page 183: ...d links to their log pages Refer to Using the System Status Page on page 184 System Syslog Traps Displays all syslog messages and SNMP traps that AMP receives Refer to Viewing Device Events in System Syslog Traps on page 185 System Event Log This useful debugging tool keeps a list of recent AirWave events including APs coming up and down services restarting and most AirWave related errors as well ...

Page 184: ...t power cycling the server or reloading the OS Figure 128 illustrates this page Figure 128 System Status Page Illustration The link diagnostics tar gz contains reports and logs that are helpful to Dell support in troubleshooting and solving problems Your Dell support representative may ask for this file along with other logs that are linked on this page Similarly the VisualRFdiag zip link contains...

Page 185: ...ral Figure 129 System Syslog Traps Page Illustration Table 105 describes the columns and the information provided Table 104 A Sample of Important Status Logs Log Description pgsql Logs database activity error_log Reports problems with the web server Also linked from the internal server error page that displays on the web page please send this log to Dell support whenever reporting an internal serv...

Page 186: ... be one of local0 local7 you can configure on the controller when sending syslog messages to a particular receiver which facility you want to use in the messages Category If SNMP Trap Hardware IDS Client Security AP Security AP Status Software or Rogue Detection For Syslog messages a category is based on the process name on the controller that sent the syslog message The categorization for traps a...

Page 187: ...e outside normal bounds AirWave generates or triggers alerts that enable you to address problems frequently before users have a chance to report them Viewing Triggers To view defined system triggers navigate to the System Triggers page Figure 131 illustrates this page Figure 131 System Triggers Page Illustration partial view Creating New Triggers Perform the following steps to create and configure...

Page 188: ... Fields and Default Values Notification Option Description Folder Sets the trigger to apply only to APs Devices in the specified folder or subfolders depending on the Include Subfolders option NOTE If the trigger is restricted by folder and group it only applies to the intersection of the two it only applies to APs in the group and in the folder Include Subfolders Sets the trigger to apply to all ...

Page 189: ...rmation at the top of the AirWave screen can be configured to separately display severe alerts Refer to Configuring Your Own User Information with the Home User Info Page on page 214 for more details Figure 133 System Triggers Add Trigger Type Drop down Menu Once you have selected a trigger type the Add Trigger page changes In many cases you must configure at least one Condition setting Conditions...

Page 190: ...ger type select Add in the Conditions section Configuration Mismatch This trigger type activates when the actual configuration on the AP does not match the defined Group configuration policy To set the conditions for this trigger type select Add in the Conditions section Device Client Count Activates when a device reaches a user count threshold for more than a specified period such as more than 10...

Page 191: ...lated parameters for which you define conditions including ACK Failures Retry Rate and Rx Fragment Rate See the Option drop down menu in the Conditions section of the trigger page for a complete list of parameters Select Add New Trigger Condition to access these settings Define at least one condition for this trigger type 802 11 QoS Counters Enables monitoring of Quality of Service QoS parameters ...

Page 192: ...type indicates a new VPN user has associated to a device within a defined set of groups or folders Note that the New VPN User trigger type does not require the configuration of any condition settings so the Condition section disappears Connected VPN Users This trigger type indicates a VPN device based on an input list of MAC addresses has associated to the VPN network It is required to define one ...

Page 193: ... of user issues Device RADIUS Authentication Issues This trigger type sets the threshold for the maximum number of failures before an alert is issued for a device The Option Condition and Value fields allow you to define the numeric value of user issues Total RADIUS Authentication Issues This trigger sets the threshold for the maximum number of failures before an alert is issued for both users and...

Page 194: ...owing line to etc postfix main cf relayhost mail example com where mail example com is the IP address or hostname of your smarthost 2 Run service postfix restart 3 Send a test message to an email address Mail v user example com Subject test mail CC 4 Press Enter 5 Check the mail log to ensure mail was sent tail f var log maillog Viewing Alerts Apart from visiting System Alerts AirWave displays ale...

Page 195: ...gate to the System Alerts page Figure 136 illustrates this page Figure 136 System Alerts Page Illustration For each new alert the System Alerts page displays the items listed in Table 115 Responding to Alerts Once you have viewed an alert you may take one of the following courses of action Leave it in active status if it is unresolved The alert remains on the New Alerts list until you acknowledge ...

Page 196: ...nts Connected and Clients All Pages on page 197 Clients All Displays all users of which AirWave is aware with related information Non active users are listed in gray text For a description of the information supported on this page refer to Monitoring WLAN Users in the Clients Connected and Clients All Pages on page 197 Clients Guest Users Displays all guest users in AirWave and allows you to creat...

Page 197: ...s Devices Mismatched for that folder and selecting Clients refreshes the page but expands to include users in the subfolders Interactive graphs display average and max Clients over time and Usage in and out for the selected folder over time Below the Clients and Usage graphs is the list of connected users The information on this page can be adjusted in the following ways Drag the slider to pick th...

Page 198: ... Client section Connection Mode The Radio mode used by the user to associate to the AP for 802 11n clients Device Type The type of device determined by AMP Setup Device Type Setup rules Duration The length of time the MAC address has been associated EAP Supplicant The party being authenticated in the Extensible Authentication Protocol Forward Mode Forwarding mode for the port Bridge Tunnel or Spli...

Page 199: ...ial number of the device Service End Ending timestamp of the device usage Service Start Beginning timestamp of the device usage Sig Qual The average signal quality the user experienced SSID The SSID with which the user is associated Speed The packet and byte counts of data frames successfully transmitted to and received from associated stations Tunneled Controller If a user is connected to an swit...

Page 200: ...ients Guest Users Page Illustration Table 117 Clients Guest Users Fields Field Description Repair Guest User Errors Sets AirWave to attempt to push the guest user again in an attempt to repair any errors in the Status column Add New Guest User Adds a new guest user to a controller via AirWave Username Randomly generates a user name for privacy protection This name appears on the Guest User detail ...

Page 201: ... make the Username or Password anonymous and to increase security complete these fields then select Generate The anonymous and secure Username and Password appear in the respective fields 6 Select Add to complete the new guest user or select Cancel to back out of new user creation The Clients Guest Users page appears and displays results as applicable Supporting VPN Users with the Clients VPN Sess...

Page 202: ...ignals autonomously and passive tags have no battery RFID tags often support additional and proprietary improvements to network integration battery life and other functions The Clients Tags page displays a list of wireless tags such as Aeroscout PanGo and Newbury that are heard by thin APs and reported back to a controller that AirWave monitors AirWave displays the information it receives from the...

Page 203: ...specific user from one of the following pages Clients Connected Clients All Home Search page results or Search field Client results that display the user MAC address This page provides information for the wireless device signal quality and bandwidth consumption This page also provides an AP association history and current association status Finally if VisualRF is enabled in AMP Setup General this ...

Page 204: ... MDAC secures provisions and manages network access for Apple iOS and other employee owned mobile devices by enabling device fingerprinting device registration and increased device visibility Use the checkbox next to these fields to enable them in Clients Client Detail Device Type OS OS Detail Manufacturer To see more options select the Show additional properties link The results are illustrated i...

Page 205: ...n to the Dell PowerConnect W controllers that govern the devices The classifications are as follows Unclassified Devices are unclassified by default Valid If the Protect Valid Stations option is enabled this setting designates the device as a legitimate network device Once this Valid setting is pushed this setting prevents valid stations from connecting to a non valid AP Contained When this status...

Page 206: ...of the Clients Client Detail page include the Deauthenticate Client feature in the Current Association section Specifically those displays are for devices which support this operation namely Dell and Cisco WLC with firmware version v4 0 0 0 or later Select Deauthenticate Client to use this feature as shown in Figure 146 Figure 146 Deauthenticate Client button in Current Association section of Clie...

Page 207: ...te possible user issues Managing Mobile Devices with SOTI MobiControl and AirWave Overview of SOTI MobiControl SOTI MobiControl the mobile device management platform for Windows Mobile Apple and Android devices has been integrated into AirWave to provide direct access to the MobiControl Web Console MobiControl runs on your Mobile Device Manager MDM server This server provisions mobile devices to c...

Page 208: ...rrides data obtained from ArubaOS 6 0 controllers Accessing MobiControl from the Clients Client Detail Page In order to access the MobiControl web console for a SOTI managed mobile device from within AirWave follow these steps 1 Navigate to a page that lists clients This can include Clients Connected or Clients All Search results that display user MAC address 2 Select the MAC address in the Client...

Page 209: ... provides a simple way to find users managed devices groups and rogues Refer to Searching AirWave with the Home Search Page on page 213 The Home Documentation page contains all relevant AirWave documentation See Accessing AirWave Documentation on page 214 The Home License page provides product licensing information See The Customize link on the upper right side of the page allows you to customize ...

Page 210: ...adjusted Select Show All to display a list of data series that this graph can display such as the user count by SSID Clear the Max Clients or Avg Clients checkbox to change the display of the graph The graph displays the maximum number of users by default To view historical graphs in a new window select the three bar icon on the upper right of the chart Usage This adjustable chart displays bandwid...

Page 211: ... in AirWave as follows Go to folder This menu lists all folders defined in AirWave from the APs Devices List page See Using Device Folders Optional on page 134 Go to group This menu lists all groups defined in AirWave and enables you to display information for any or all of them Use the Groups pages to edit add or delete groups that appear in this section See Configuring and Using Device Groups in...

Page 212: ...eneral page Organization Displays the organization listed on your license key Hostname Displays the DNS name assigned to AirWave IP Address Displays the static IP address assigned to AirWave The IP Address can be configured from the AMP Setup Network page Time Displays the current date and time set on AirWave Uptime Displays the amount of time since the operating system was last booted Version Dis...

Page 213: ...VPN IP fields Figure 152 illustrates this page Figure 152 Home Search Page Illustration with Sample Hits on 00 1 Enter the keyword or text with which to search If searching for a MAC address enter it in colon delimited format 2 Select Search and the results display after a short moment Results support several hypertext links to additional pages and the Filter icon over some columns allow for addit...

Page 214: ...tact Dell support at support dell com Configuring Your Own User Information with the Home User Info Page The Home User Info page displays information about the user that is logged into AirWave This page includes the authentication type local user RADIUS or TACACS and access level This page enables customization some of the information displayed in AirWave and is the place to change your password T...

Page 215: ...ng Behavior on page 34 for details Note The severe alerts count header info will only be displayed if Severe Alerts is selected in the Stats section above Note This field only appears if you selected Yes in the Customize Header Columns field Include Device Types Configures the types of devices that should be included in the header stats If a device type is not selected then it will not be included...

Page 216: ...he Manage page for an AP or the Monitoring page for a group Using the System Firmware Upgrade Jobs Page The System Firmware Upgrade Jobs page displays a list of recent firmware upgrade jobs that have been initiated in the APs Devices Manage page or Modify Devices page for a controller or autonomous AP that supports firmware upgrades in AMP Successful upgrade jobs are not archived on this page gene...

Page 217: ...evice Setup Upload Firmware Files page Figure 156 System Firmware Upgrade Job Detail Page Illustration Using the System Performance Page The System Performance page displays basic AirWave hardware information as well as resource usage over time AirWave logs performance statistics such as load average memory and swap data every minute The historical logging is useful to determine the best usable po...

Page 218: ...218 Performing Daily Administration in AirWave Dell PowerConnect W AirWave 7 4 User Guide Figure 157 System Performance Page Illustration Partial Screen ...

Page 219: ...es per second System Disk Outstanding I O Requests The average number of outstanding I O requests queue depth If it s high it means that I O requests disk reads writes aren t being serviced as fast as they re being asked for System Swap Usage The amount of Swap memory used by AirWave Swap is used when the there is no more free physical RAM A large performance penalty is paid when swap is used If a...

Page 220: ...ables by row count The five largest tables in AirWave Degraded performance has been noticed for in some cases for tables over 200 000 rows Decreasing the length of time client data is stored on the AirWave page is recommended if a user client table exceeds 250 000 rows Database Table Scans The number of database table scans performed by the database Database Row Activity The number of insertions d...

Page 221: ...onfiguration on managed AirWave installations using the Global Groups feature The Master Console offers a display of devices that are in a Down or Error state anywhere on the network This information is supported on Master Console pages that display device lists such as Home Overview and APs Devices List The Master Console and Failover servers can be configured with a Managed AMP Down trigger that...

Page 222: ...o create a new AirWave console The Managed AMP page appears Complete the settings on this page as described in Table 124 3 When finished select Add to return to the Managed AMPs list page Table 124 Managed AMP Fields and Default Values Field Default Description Hostname IP Address N A Enter the IP address or Hostname of the AirWave server to be managed Polling Enabled Yes Enables or disables the M...

Page 223: ...ted the value or setting can be changed on the corresponding tab for each managed group For list pages override options are available only on the Add page for each list It will take several minutes for changes to Global Groups on the Master Console to be pushed to the managed AMPs make sure that the Manage Group Configuration option is enabled for each managed AirWave Once Global Groups have been ...

Page 224: ...kup file to another machine or media This process can be automated easily with a nightly script Running Backup on Demand To create an immediate backup 1 Log into the AirWave system as root 2 Run the backup script by typing amp_backup This creates a backup of the system located in alternative databackup tar gz Restoring from a Backup To restore a backup file on a new machine 1 Use your AirWave Inst...

Page 225: ...Once the Failover AMP determines that the Watched AMP is not up based on the user defined missed poll threshold it will restore the data backup of the Watched AMP and begin monitoring the watched AMP APs and devices There are many variables that affect how long this will take including how long client historical data is being retained but for an AMP with 1 000 APs it might take up to 10 minutes Fo...

Page 226: ...n Message TACACS and RADIUS Authentication on page 48 Table 126 Home Watched Page Fields and Default Values Setting Default Description IP Hostname None The IP address or Hostname of the watched AirWave The Failover AirWave needs HTTPS access to the watched AMPs Username None A username with management rights on the watched AirWave Password None The password for the username with management rights...

Page 227: ...tion device optimization and network monitoring on multiple levels Among their benefits reports provide an interface for multiple configurations AirWave reports have the following general parameters AirWave runs daily versions of all reports during predefined windows of time All reports can be scheduled to run in the background The daily version of any report is available instantly in the Reports ...

Page 228: ...e fields available when you select a specific report definition Table 127 Reports Definition Page Fields and Descriptions Field Description Report Definition Displays a field for entering report title and dropdown menu shown in Figure 162 displaying all possible report types Report Restrictions Displays dynamic fields that include spaces for selecting attributes and entering data relevant to your ...

Page 229: ...user can see and edit all report definitions in AirWave Users with Monitor Only roles can see reports and definitions only if they have access to all devices in the reports The Reports Generated page contains three primary sections as follows Generated reports configured for the current role and for additional roles Generated reports for other roles The latest daily reports for immediate online vi...

Page 230: ...port the Generated Reports list in CSV and modify the pagination of this list The Reports Detail page launches when you select any report title from this page The Generated Reports page contains fewer columns and information than the Definitions page Table 128 describes each column for the Reports Generated page Table 128 Reports Generated Page Fields and Descriptions Field Description Generated T...

Page 231: ...der of the data in the Selected Options section is the order that it will appear in the report The data can be reordered by dragging an item up or down the list 4 Below the Custom Options panes are the Report Restrictions Scheduling Options Report Visibility and Email Options sections Choose the parameters as needed for your report especially a Report Start and Report End 5 When finished select Ad...

Page 232: ... Report tracks device bandwidth capacity and throughput in device groups folders and SSIDs This report assists in analyzing device capacity and performance on the network and such analysis can help to achieve network efficiency and improved experience for users This report is based on interface level activity The information in this report can be sorted by any column header in sequential or revers...

Page 233: ...ireless service supported by the device Group Displays the device group with which the device is associated Folder Displays the folder with which the device is associated Controller Displays the controller with which a device operates Time Above 1 of Capacity Displays the time duration in which the device has functioned above 0 of capacity A low percentage of use in this field may indicate that a ...

Page 234: ...can create or assign a template for a given device from the Detail page Select Add a Template when viewing device specific configuration information 5 You can audit the current device configuration from the Detail page Select Audit when viewing device specific information 6 You can display archived configuration about a given device from the Detail page Select Show Archived Device Configuration Fi...

Page 235: ...evice is configured in AirWave Selecting the folder name in this report displays the APs Devices List page for additional device folder and configuration options Group Displays the group with which any given device associates Selecting the group for a given device takes you to the Groups Monitor page for that specific group to display graphical group information modification options alerts and an ...

Page 236: ...ccording to the number of users Least Utilized by Bandwidth By default this list displays the 10 devices that are the least used according to the bandwidth throughput Devices This list displays all devices in AirWave By default it is sorted alphabetically by device name Any section of this report can be sorted by any of the columns For example you can specify a location and then sort the Devices l...

Page 237: ...ICMP Average uptime by device group Average uptime by device folder Table 131 Reports Generated Daily Device Summary Report Unique Fields and Descriptions Field Description Max Simultaneous Users Displays the maximum number of users that were active on the associated device during the period of time that the report covers Total Bandwidth MB Displays the bandwidth in megabytes that the device suppo...

Page 238: ... has gone down for a firmware change reboot count downtime duration and downtime duration percent As mentioned above you can optionally ignore device downtime during planned maintenance periods in this report and you can restrict the report to business days only Figure 170 and Table 131 illustrate and describe the Device Uptime report Figure 170 Device Uptime Report Illustration Table 132 Reports ...

Page 239: ...pie chart summaries The primary sections of this report are as follows Vendor Summary Lists the vendors for all devices or firmware on the network Firmware Version Summary Lists the firmware version for all firmware used on the network Model Summary Lists the model numbers for all devices or firmware on the network See Figure 172 for an illustration of a sample report NOTE Your role must be enable...

Page 240: ...240 Creating Running and Emailing Reports Dell PowerConnect W AirWave 7 4 User Guide Figure 172 Reports Generated Inventory Report Illustration Edited View ...

Page 241: ...ts on page 230 Figure 173 illustrates the Reports Detail page for this report Figure 173 Reports Generated Daily Memory and CPU Usage Report Illustration Contents Rearranged for Space Using the Network Usage Report The Network Usage Report contains network wide information in two categories Bandwidth usage by device maximum and average bandwidth in kbps Number of users by time period average bandw...

Page 242: ...dio MAC address vendor Text based table summary of rogue device counts Detailed and text based table of rogue devices discovered only wirelessly with extensive device parameters and hyperlink interoperability to additional AirWave pages Detailed and text based table of all rogue devices supporting all discovery methods with extensive device parameters and hyperlink interoperability to additional A...

Page 243: ...ave 7 4 User Guide Creating Running and Emailing Reports 243 Figure 175 Reports Generated New Rogue Devices Report Illustration The rogue device inventories that comprise this report contain many fields described in Table 134 ...

Page 244: ... rogue device Model Displays the rogue device type when known Operating System Displays the operating system for the device type when known IP Address Displays the IP address of the rogue device when known SSID Displays the SSID for the rogue device when known Network Type Displays the network type on which the rogue was detected when known Channel Displays the wireless RF channel on which the rog...

Page 245: ...Compliance Report displays current PCI configurations and status as enabled on the network Verify that AirWave is enabled to monitor compliance with PCI requirements as described in the Enabling or Disabling PCI Auditing on page 66 In addition to citing simple pass or fail status with regard to each PCI requirement AirWave introduces very detailed diagnostic information to recommend the specific a...

Page 246: ...gram displaying unused ports vs unused switches by type access or distribution List of most used switches List of most used ports A sample of the types of information used to generate in a Port Usage Report appears in Figure 178 Figure 178 Reports Generated Port Usage Report Detail Page partial view Using the RADIUS Authentication Issues Report The RADIUS Authentication Issues Report contains issu...

Page 247: ...sts the top 10 devices by problem type Problematic APs are displayed in two separate lists Problem Radios lists grouped by radio frequency A device will make it into the list if it violates two or more thresholds For more on the thresholds that indicate problems refer to Evaluating Radio Statistics for an AP on page 124 Other lists grouped by radio frequency include Most Noise Most Least Utilized ...

Page 248: ...iling Reports Dell PowerConnect W AirWave 7 4 User Guide Figure 180 Reports Detail Daily RF Health Report Page Illustration All tables in RF Health indicate the rank device type number of users bandwidth location controller folder ...

Page 249: ... Devices section AirWave limits data storage to 183 days approximately six months per radio If you create an RF Health Report with a date range longer than 183 days it will only include Channel Changes Transmit Power Changes Average Utilization Mac Phy Errors and Average Noise based on whatever part of the report intersects the last 183 days This differs from most reports because other data like b...

Page 250: ...n that can include any or all of the following Session Data by OS List or Chart Session Data by OS Detail List or Chart Session Data by Model List or Chart Session Data by Manufacturer List or Chart Session Data by Device Type List or Chart Session Data by AOS Device Type List or Chart Session Data by Network Interface Vendor List or Chart Session Data by Network Chipset List or Chart Session Data...

Page 251: ...Dell PowerConnect W AirWave 7 4 User Guide Creating Running and Emailing Reports 251 Figure 183 Client Session Detail Partial View ...

Page 252: ...you wish to create in the Report Type drop down menu Group All Groups Specify the groups and folders to be covered in the report by choosing All Groups or All Folders or specifying Use selected groups or Use selected folders in the drop down menu If Use selected groups is chosen a menu with checkboxes appears allowing you to choose the groups to include in the report Folder All Folders Device Sear...

Page 253: ...ime Schedule No When you select Yes new fields display that allow you to define a specific time for report creation The report schedule setting is distinct from the Report Start and Report End fields as these define the period of time to be covered by the report These Schedule fields establish the time that a report runs independent of report scope Current Local Time Displays for reference the tim...

Page 254: ... firmware versions of devices in AirWave Using the Memory and CPU Utilization Report Yes Yes Summarizes usage for controllers for defined top number of devices can be run with or without per CPU details and details about device memory usage Using the Network Usage Report Yes Yes Summarizes bandwidth data and number of users Using the New Rogue Devices Report Yes No Shows new rogue devices by score...

Page 255: ...ntil delivery If AirWave sits behind a firewall which prevents it from sending email directly to the specified recipient use the following procedure to forward email to a smarthost 1 Add the following line to etc postfix main cf relayhost mail example com Where mail example com is the IP address or hostname of your smarthost 2 Run service postfix restart 3 Send a test message to an email address M...

Page 256: ...256 Creating Running and Emailing Reports Dell PowerConnect W AirWave 7 4 User Guide ...

Page 257: ...page 293 The VisualRF module provides a real time picture of the actual radio environment of your wireless network and the ability to plan the wireless coverage of new sites To understand what is happening on your wireless network you need to know where your users and devices are located and you need to monitor the RF environment in those areas VisualRF puts this information at your fingertips thr...

Page 258: ...ver For more information about VisualRF Plan see About VisualRF Plan on page 293 QuickView Flash front end for VisualRF which displays information generated by the backend service mW 1 1000 of a Watt It is a linear measurement always positive generally used to represent transmission dB Decibels difference ratio between two signal levels dBm dB as compared to 1 mW It is a logarithmic measurement in...

Page 259: ... and Mesh as shown in Figure 189 and Figure 190 Selecting these menus will cause relevant submenus and sections to display below Figure 189 Default VisualRF Top Level Menu Network View Figure 190 Default VisualRF Top Level Menu Mesh View Table 137 describes the top level icons and their functions on VisualRF Table 137 Top Level Icons and Descriptions Operation Icon Description Refresh Refresh the ...

Page 260: ...pears where you can select the Current or Maximum Total Receive Transmit or Interference information to display on the Floor Plan Sensor Coverage Provides the farthest area which a sensor can hear When this option is selected the Client Transmit Power drop down menu displays Voice Provides color coded overlay based on number of radios covering each grid cell based on the selected signal cutoff Whe...

Page 261: ... Toggle lines between Mesh portals and nodes Surveys Toggle lines between client x y to APs by client during survey Interferers Toggle lines between interferers and the radios that have discovered them For interferers there is no radio of association Edit Menu Figure 193 Edit Menu Options Options in the Edit menu allow you to add information to the floor plan Table 138 explains the options in the ...

Page 262: ...nfigures advanced settings for VisualRF Please reconfigure these settings very carefully because these settings can impact your server s performance as well as your location accuracy Set Origin Set Orientation for proper vertical floor plan alignment Add Deployed Device Provision APs onto a floor plan APs monitored by AMP Add Planned Device Manually plan APs onto a floor plan APs not monitored by ...

Page 263: ...alRF engine This setting must be enabled to use VisualRF If you do not have a license for VisualRF this page will not appear Enable Multi floor Bleed Through Yes Enables or disables calculating the impact APs on floors above and below the currently viewed floor in the Quick View Dynamic Attenuation Yes Incorporate AP to AP readings as well as site survey information and dynamically recalculate the...

Page 264: ...s Synchronization Timer 15 minutes This timer indicates how often VisualRF will synchronize security for APs within AMP Restrict visibility of empty floor plans to the role of the user who created them No When enabled only the creator can view an empty floor plan Table 140 Location Settings Section in VisualRF Setup Setting Default Description Allowed deviation for client placement 4 dB When Visua...

Page 265: ...mples the calculation would follow After minimum timer 90 seconds check to see if the number of data samples received from all APs that hear this client are greater than or equal to the number of samples setting for legacy laptop devices default of 3 data samples If so Yes to question above then recalculate the client device s location based on the samples received If not No to the question above ...

Page 266: ... the number of users threshold for normal green high yellow and excessive red of Uptime for the last 24 hours for normal green and excessive red Radio Status display red or green depending on the status of the radios within the AP AP Status display red or green in relation to up down status of AP Icon Size select the size of the AP icon display on the floor plan Show Channel in Label Show Transmit...

Page 267: ...cal probability of placements outside the office confines See Adding Exterior Walls on page 268 Client Training for Stationary Devices ensures non mobile clients like desktops or scales will always remain in a defined static location Statically assigning non mobile devices reduces the CPU load on your server NOTE These preferences are stored in the database so they will be retained across browsers...

Page 268: ...n as shown in Figure 197 Figure 197 Drawing a wall 3 To move or resize the wall select the Wall icon in the Edit menu again The cursor changes to a hand and the ends of the wall is highlighted Click and drag the end point handles to change the wall as shown in Figure 198 Figure 198 Moving and resizing an existing wall To change the attenuation of a wall right click the wall and select the appropri...

Page 269: ...from the client s card the signal level at which a client hears the AP can vary from vendor to vendor The signal levels at which APs can hear a client are already normalized Using multiple samples alleviates spikes or troughs that come from using a single sample To start a client survey follow these steps 1 Drag the client to the proper location 2 Select the client to see the Properties pop up men...

Page 270: ...probability of a device being located in every grid cell and places the device where the probability is the highest Probability regions will add or remove up to 20 chance from the device location probability They can be used to push users into regions where they are more likely to be located like conference rooms and cubical farms or they can be used to pull users out of regions where they are les...

Page 271: ...enu select the Draw Region option 2 Outline the desired IDF region Double click to end the outline process 3 Name the region select a Region Type of IDF and select OK as shown in Figure 202 Figure 202 Adding a new IDF Region Now that the IDF is defined you will see a green IDF icon on your floor plan Double click that icon to navigate into the IDF 1 Add a rack to the IDF by selecting the Add Empty...

Page 272: ...ce icons which corresponds with the operationally up devices on the APs Devices Interfaces list Planned switches do not display these status indicators in VisualRF Figure 204 Deployed switch showing red and green port status icons Fine Tuning Location Service in VisualRF Setup There are several options on the VisualRF Setup page which increase client location accuracy All of these items will incre...

Page 273: ... correlates RF statistics in their MIB how often the AMP queries those MIB entries and how often VisualRF service queries AMP for this RF information Figure 205 Timing Factors Impacting Location Accuracy These best practices are recommended when configuring hardware infrastructure For legacy autonomous APs ensure on the Group Radio page that Rogue Scanning is enabled and the interval is accurate a...

Page 274: ...ngular Floor Plan AP Deployment Using QuickView to Assess RF Environments QuickView has four distinct views or entry points client view access point view floor plan view and network campus and building view This section contains the following corresponding topics Viewing a Wireless User s RF Environment on page 274 Viewing an AP s Wireless RF Environment on page 276 Viewing a Floor Plan s RF Envir...

Page 275: ...sables most RF objects by default Users only the user in focus is displayed APs only the access point in which the focus client is associated with is displayed Radios the heatmap represents only the radio to which the client in focus is associated Rogues all rogues are off Client Rogue Surveys all surveys are off Walls all walls are displayed Lines client to AP of association Labels all labels are...

Page 276: ...iewing an AP s Wireless RF Environment To view an access point s RF environment from APs Devices Monitor page 1 Select a device of interest from APs Devices List or any other AMP page that lists your APs The APs Devices Monitor page opens 2 Click on the QuickView thumbnail showing the location of the AP shown on the right side of Figure 215 Figure 215 QuickView Thumbnail in APs Devices Monitor pag...

Page 277: ...of focus are displayed APs only the access point in focus is displayed Radios the heatmap represents all radios within the access point of focus Rogues all rogues are off Client Rogue Surveys all surveys are off Walls all walls on displayed Lines client to AP of association are displayed Labels all labels are disabled Viewing a Floor Plan s RF Environment View a floor plan s RF environment from Vi...

Page 278: ...lumns Field Description Campus Campus associated to the floor Building Building associated to the floor Floor Floor number The decimal place can be used for mezzanine levels Name Optional name of a floor If the name is not changed it displays the name as Floor Number by default Size The height and width in feet of the floor plan including white space Grid Cell Size The size of the grid cells in fe...

Page 279: ...ng a Floor Plan Image on page 282 Provisioning Existing Access Points onto the Floor Plan on page 285 Automatically Provisioning APs onto a Floor Plan on page 286 Tweaking a Planning Region on page 287 Printing a Bill of Materials Report on page 288 Creating a New Campus Floors are associated with a building and buildings are associated with a campus In order to create a new floor you must first c...

Page 280: ...r the following information NOTE Buildings and floors inherit transmit power and speed from the campus NOTE QuickView automatically saves background map images campus locations building locations and building types Table 146 New Building Fields and Descriptions Field Description Name Name of the building located on an existing campus Campus Lists all campuses configured on your AMP Longitude Latit...

Page 281: ...are redirected to a blank canvas without a background You are now ready to import your floor plan Importing a Floor Plan The following steps show how to import a floor plan background image file 1 In VisualRF Floor Plans click the Add Floorplan icon displays when viewing a Building or use the Add button above the floor plan list at the bottom of the page 2 Select Choose File to locate a floor plan...

Page 282: ... Floor Numbers on page 284 Assigning Optional Planner Owner or Installer Information for the Floor Plan on page 284 Controlling the Layers in the Uploaded Floor Plan CAD only on page 284 Error Checking of CAD Images on page 284 Last Steps in Editing an Uploaded Image on page 285 Cropping the Floor Plan Image Use the cropping handles red circles to remove extra white space around the floor plan Vis...

Page 283: ...sions To resize a non CAD image if you already know the dimensions follow these steps 1 Select the Manually Measure Floor button in the Dimensions section The pointer changes to a cross hair icon 2 Locate two points within the floor plan that you know the distance Most door jams door openings are 3 feet 3 Select and hold to establish the first point and drag your mouse to the second point and rele...

Page 284: ...ew the CAD version units of measurement and raw width and height numbers Table 147 Assigning numbers Setting Default Description Building drop down N A Use this drop down to associate the floor with a building which associate it to a Campus as well Floor Number 0 0 The floor number You can enter negative numbers for basements NOTE Each floor plan within a building must have a unique floor number F...

Page 285: ...ans 2 Select the floor plan you have uploaded using the floor number or name links in the list 3 Select the Add Deployed Device icon in the Edit menu A pop up window list of devices in your AirWave appears as shown on 4 4 Select whether to navigate by Group or by Folder in the View By field 5 Expand the Group or Folder containing the access points which need to be provisioned on this floor plan No...

Page 286: ...visioning area Complete the polygon by double clicking 3 Once you have finished drawing the region enter a name for the region and select a Region Type of Planning Then select OK 4 Enter the following information into the Autoprovision APs window as described in Table 149 and illustrated in Figure 227 NOTE The floor is submitted to one of the core threads to recalculate path loss and then to one o...

Page 287: ...fice space cubicles offices or concrete Decimal points are allowed Plan By Section Coverage Plan Coverage by Speed or Signal Location Plan for location accuracy This mode will result in additional APs placed near the edge of the region to aid in location calculation Number of APs Number of APs to place in the planning region Client Info Section Enable Whether to enable planning by user capacity To...

Page 288: ...all planned APs in that campus are checked If used on a building then all the APs in that building are checked If used on a floor then all APs on that floor are checked Planned devices first attempt to auto match on MAC address and then by name The VisualRF MAC address checks against all of the LAN MAC addresses of a deployed AP Printing a Bill of Materials Report You can generate a Bill of Materi...

Page 289: ...m your CAD file if you follow this procedure 1 Determine UNITS all modern CAD versions 2001 and newer support UNITS 2 Determine MEASURE Legacy CAD versions 2000 and older used a Imperial or Metric system If UNITS are 0 or undefined then the standard dictates defaulting to MEASURE value If MEASURE is 0 or undefined then the standard dictates defaulting to English and inches 3 Find MODEL VIEW If the...

Page 290: ...rocess floor plan images Upload Processing Steps 1 Create CAD XML files which contain drawing filename dimensions and optional information like device manufacture and model device coordinates wall coordinates and building material This step is usually performed by your facilities or CAD department The output of AutoCAD will not be properly formed XML so you may need to massage the output data 2 Co...

Page 291: ...l view which causes an inconsistent bounding box Large dimensions which cause grainy resolution upon zoom Legacy CAD versions prior to Release 15 or AutoCAD 2000 Importing from a Dell PowerConnect W Series Controller The instructions below will enable you to seamlessly migrate all building campus and floor plan information previously entered into a Dell PowerConnect W Series controller Pre Convers...

Page 292: ...ersion 1 xmlns visualrf www example com device mac 00 13 02 C2 39 28 name Peter site_id 4f674301 4b47 4ac6 8417 4eba3f7df3a6 site_name NewYork site width 124 51 site width site height 161 14 site height x 82 50 x y 37 50 y device visualrf device_location Sample Site Inventory Response amp amp_site_inventory version 1 xmlns amp http www example com xmlns xsi http www w3 org 2001 XMLSchema instance ...

Page 293: ...rials BOM report VisualRF Plan is free to use for anyone with a Dell support account No license is required The client can be downloaded from the Dell software download center Minimum requirements Must be installed on a Windows machine with the following minimum specifications 250 MB Hard drive storage space 2 GB RAM 2 0 GHz dual core CPU Installation To install VisualRF Plan after you have downlo...

Page 294: ... VisualRF VisualRF Plan Hardware sizing X Installation required X How to plan a site X X Navigation X X Track users X Track interferers X VisualRF APIs X Location accuracy X QuickView preferences X Resource utilization X Add external walls X X Client surveys X IDF X X View deployed switches X View signal strength X Planning and provisioning X X Import and Export X X ...

Page 295: ... any time and the Virtual Controller will move from IAP to IAP as necessary without impacting network performance The Virtual Controller technology in Dell PowerConnect W Instant is capable of IAP auto discovery 802 1X authentication role and device based policy enforcement rogue detection and Adaptive Radio Management ARM Using Dell PowerConnect W Instant with AMP AMP has added centralized networ...

Page 296: ... the Dell PowerConnect W Instant Quick Start Guide the Dell PowerConnect W Instant Professional Installation Guide the IAP 105 Wireless Access Point Installation Guide and the IAP 92 and IAP 93 Wireless Access Point Installation Guide for information on setting up the hardware and configuring the network Required Personnel For each remote location an on site installer is required to physically mou...

Page 297: ... key is used by the administrator to manually authorize the first Virtual Controller for an organization that appears in the APs Devices New page in AMP Any string is acceptable At this point the admin in our example should send the Organization String Shared Secret key and AMP IP address to the on site installers setting up Dell PowerConnect W Instant hardware inside the storefronts Entering the ...

Page 298: ...mation from the Organization String and auto creates the following in its own interface A new User Role disabled by default for security reasons named Acme Admin A new User named Acme Admin with a password equal to the Virtual Controller s Shared Secret A new configuration group called Acme A new folder just under the Top folder called Acme Rwo subfolders New York and San Francisco from subfolder2...

Page 299: ...Pages with Instant Specific Features The following is a summary of AMP pages affected by Dell PowerConnect W Instant support APs Devices New When an Dell PowerConnect W Instant device appears in the APs Devices New page an admin user can mouse over the value on the Type column to display the device s Shared Secret with AMP APs Devices List The Virtual Controller is listed as an additional device e...

Page 300: ...Inventory Report and most other reports that list devices Other Available Features Firmware Image Management AMPpushesfirmwaretotheDellPowerConnectW InstantVirtualController andtheVirtualControllerpushes the firmware to the rest of its IAPs When using AMP to manage IAPs you can upgrade the firmware by loading the firmware onto AMP and then scheduling an upgrade from AMP Intrusion Detection System ...

Page 301: ...ect Next 7 Select the Edit the virtual machine settings before completion checkbox and select Continue 8 Enter 4 GB as the minimum Memory Size more virtual RAM may be required refer the AirWave Management Platform Server Sizing Guide at support dell com manuals for RAM requirements for AirWave 9 Select a minimum of two virtual processors then select Next 10 Review the virtual machine settings then...

Page 302: ...d line service smartd stop chkconfig smartd off The first command stops smartd on the active system while the second prevents the service from starting in the future To install VMware Tools on AirWave perform these steps 1 From the VMware vSphere select the desired VMware instance from the Inventory list 2 Select Inventory Virtual Machine Guest Install Upgrade VMwareTools 3 Run the following comma...

Page 303: ...ead Only 47 Auto Detect Upstream Device setting 138 Automatic Authorization 36 79 109 Automatically monitor manage new devices 36 B backups 224 restoring from a backup 224 running on demand 224 using Failover 225 browsers supported 17 C CDP enabling for device discovery 111 Channel Busy Threshold 37 Choose Columns link 30 Cipher 123 Cisco ACS 50 Catalyst 69 151 162 configuring IOS templates 157 16...

Page 304: ...xisting configuration 146 Expand folders to show all APs 117 external logging 39 F Failover 15 221 225 Firefox 17 firewall configuring 21 firmware MD5 Checksum 55 specifying minimum versions for APs 98 uploading 55 56 firmware upgrade jobs viewing 216 firmware upgrades in monitor only mode 41 Folders 134 FTP Server enabling 41 fully qualified domain names 38 G getting started with AirWave 28 Globa...

Page 305: ...vents 127 async_logger 185 audit 39 config_pusher 185 error_log 185 syslog 39 M MAC Phy errors 126 Maintenance windows 79 103 141 Manage Read Write 47 Managed AMPs adding 222 Master Console 15 221 Public Portal 221 Master Console and Failover 15 Mesh device to device link polling 74 gateway 120 in VisualRF 262 mode 120 monitoring 128 Proxim 97 message of the day 48 Modify Devices link 133 Monitor ...

Page 306: ... enabling 39 overview 14 score override 180 setup 169 viewing ignored rogues 180 Recent Events table 124 Replace Hardware button 146 reports 227 Capacity Planning 232 Client Session 250 Configuration Audit 234 creating running and emailing 227 custom 231 defining custom reports 252 Device Summary 236 Device Uptime 237 300 emailing and exporting 255 IDS Events 239 Inventory 239 Memory and CPU Utili...

Page 307: ...erfaces 141 Symbol 78 90 151 Syslog 39 185 system status viewing 184 T TACACS 49 80 configuring authentication 48 integrating 48 Telnet SSH Timeout 54 templates 152 adding 154 165 configuring a global template 165 configuring Cisco IOS templates 160 configuring for groups 151 global template variables 165 variables 165 Top Header Stats 29 Transmit Power Level 139 trap types 127 Trapeze 151 trigger...

Page 308: ...ore Override 180 RAPIDS Setup 169 Reports Definitions 230 252 Reports Generated Port Usage 246 System 183 System Alerts 40 195 System Backups 224 System Configuration Change Jobs 136 216 System Event Logs 186 System Events Log 124 System Firmware Upgrade Jobs 216 System Performance 217 System Status 184 System Syslog and Traps 185 System Trigger Detail 188 System Triggers 187 View AP Credentials 1...

Page 309: ...View 123 259 Removing color 283 Sensors 261 Setup page 262 Terninology 258 Tree view 278 View a floor plan RF environment 277 Viewing a wireless user 274 VisualRF Plan 293 Wired Range 260 VLANs 83 Voice overlay 260 W Watched AMPs 225 WDS Role 140 Web Auth bundles 52 57 wired devices monitoring 130 Wired Interfaces table 121 ...

Page 310: ...310 Index Dell PowerConnect W AirWave 7 4 User Guide ...

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