Troubleshooting PostScript (PS) Errors
The following situations are PS language specific and may occur when several printer languages are being used.
NOTE:
To receive a printed or screen displayed message when PS errors occur, open the
Print Options window and click the desired selection next to the PostScript errors section.
Problem
Possible
Cause
Solution
PostScript file
can not be printed.
The PostScript
option may not be
installed.
Print a configuration page and verify
that the PS version is available for printing.
Limit Check
Error
The print job
may be too complex.
Reduce the complexity of the page or
try adjusting the print quality settings.
Or, expand the memory capacity.
A PS error page
prints.
Print job may
not be PS.
Ensure that the print job is a PS job.
Check to see whether the software application
expected a setup or PS header file to be sent
to the printer.
The optional
tray 2 is not selected
in the driver.
The printer
driver has not been
configured to
recognize the optional
tray 2.
Open the PostScript driver properties,
select the
Device Settings
tab, and set the
Tray
option of the
Installable Options
section to
Installed
.
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