
747-FF00-00
Board error
Detection Description
There was unexpected interruption from ASIC.
Remedy
[Related parts] R1.00
- Harness betweens the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Bypass PCB (when non-Canon-made controller is installed)
- Open I/F PCB (when non-Canon-made controller is installed)
- Riser PCB
- Main Controller PCB
- HDD
[Remedy] Check/replace the related harness/cable, connector and parts.
747-FF01-00
Board error
Detection Description
There was unexpected interruption from ASIC.
Remedy
[Related parts] R1.00
- Harness betweens the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Bypass PCB (when non-Canon-made controller is installed)
- Open I/F PCB (when non-Canon-made controller is installed)
- Riser PCB
- Main Controller PCB
- HDD
[Remedy] Check/replace the related harness/cable, connector and parts.
748-2000-00
Main Controller PCB access error
Detection Description
Main Controller PCB Chip access error.
Remedy
Replace the Main Controller PCB
748-2001-00
Main Controller PCB access error
Detection Description
Main Controller PCB memory access error.
Remedy
Replace the Main Controller PCB
748-2010-00
Flash PCB error
Detection Description
IPL (startup program) was not found, or the HDD could not be recognized.
Remedy
[Related parts] R1.00
- Cable between the Main Controller PCB and the HDD
- SATA-FLASH PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Disconnect the cable between the Main Controller PCB and the HDD, and turn ON the main
power.
a. When the error code has not been changed:
1. Obtain the necessary backup data by referring to the backup data list.
2. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
4. Restore the backup data.
b. When the error code has been changed to another one, see the remedy for the corresponding
code.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
748-2011-00
Flash PCB error
Detection Description
OS was not found at startup.
Remedy
Replace the SataFlash PCB.
748-2012-00
Flash PCB error
Detection Description
The OS could not be installed or there was no OS start script at startup in safe mode.
Remedy
Replace the SataFlash PCB.
748-2021-00
Main Controller PCB access error
Detection Description
Main controller board access errors
Remedy
Replace the Main Controller PCB
7. Error/Jam/Alarm
622
Summary of Contents for imageRUNNER ADVANCE C5500 Series
Page 1: ...Revision 2 0 imageRUNNER ADVANCE C5500 Series Service Manual ...
Page 19: ...Product Overview 1 Product Lineup 6 Features 11 Specifications 15 Parts Name 26 ...
Page 28: ...1 Product Overview 14 ...
Page 416: ... Procedure 1 Remove the Connector Cover 1 2 Screws 2 1 2 2 2x 4 Disassembly Assembly 402 ...
Page 494: ...Error Jam Alarm 7 Overview 481 Error Code 484 Jam Code 629 Alarm Code 642 ...
Page 672: ...Service Mode 8 Overview 659 COPIER 675 FEEDER 1070 SORTER 1075 BOARD 1096 ...
Page 1118: ...Unpacking 1 2 1120 mm 840 mm 769 mm 1230 mm 2350 mm 3 9 Installation 1104 ...
Page 1136: ...18 19 20 21 2x 9 Installation 1122 ...
Page 1159: ...10 2x 11 NOTE Use the screws and rubber caps removed in step 2 M4x10 4x 9 Installation 1145 ...
Page 1162: ...8 2x Binding M4x8 9 10 9 Installation 1148 ...
Page 1164: ...15 Turn ON the main power switch 9 Installation 1150 ...
Page 1167: ...7 1x 8 9 1x 10 2x 11 6x 9 Installation 1153 ...
Page 1168: ...12 1x 13 CAUTION Be careful not to drop the washer 2x 9 Installation 1154 ...
Page 1170: ...2 1x 3 CAUTION Be careful not to drop the washer 2x 4 1x 9 Installation 1156 ...
Page 1171: ...5 6x 6 2x 7 1x 8 9 1x 9 Installation 1157 ...
Page 1193: ...2 Installation Procedure 1 9 Installation 1179 ...
Page 1196: ...3 CAUTION To avoid damage do not pull the Utility Tray too much 4 9 Installation 1182 ...
Page 1198: ...7 2x 2x M4x8 Black When Installing the USB Keyboard 1 9 Installation 1184 ...
Page 1203: ...11 12 13 3x 14 1x 1x Lower Cover 15 1x 9 Installation 1189 ...
Page 1204: ...16 1x 1x 17 1x 1x 18 1x 19 TP M3x12 2x 9 Installation 1190 ...
Page 1205: ...20 TP M3x6 4x 21 22 9 Installation 1191 ...
Page 1209: ...Installation Procedure 1 2 2x 3 2x 4 2x 9 Installation 1195 ...
Page 1213: ...16 17 18 19 2x 9 Installation 1199 ...
Page 1221: ...2 3 4 1x 1x 5 1x NOTE The removed screw will be used in step 7 9 Installation 1207 ...
Page 1225: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1211 ...
Page 1226: ...5 1x 1x 6 2x 2x 7 9 Installation 1212 ...
Page 1252: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1238 ...
Page 1267: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1253 ...
Page 1284: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1270 ...
Page 1285: ...5 1x 1x 6 2x 2x 7 9 Installation 1271 ...