Canon imageRUNNER ADVANCE C5500 Series, Service Manual, Page: 1304 / 1331

Data Backup Method using DCM (DCM functions are supported by Gen 2 and
later.)
Backup Method using Device Information Delivery
Yes/No Method Location Compati-
bility:
AiRV2
model to
this mod-
el
Compati-
bility: iR-
ADV
C3300
Series to
this mod-
el
Compati-
bility:
V3.2
model to
this mod-
el
Yes/No Method Location Compati-
bility:
AiRV1
model to
this mod-
el
Compati-
bility:
AiRV2
model to
this mod-
el
Compati-
bility: iR-
ADV
C3300
Series to
this mod-
el
Compati-
bility:
V3.2
model to
this mod-
el
Service Mode setting values (DC-CON) DC-CON Yes*17 RUI / USB / Service
Mode / WebService PC/USB/H
DD
Yes Yes Yes No --- --- --- --- --- ---
Service Mode setting values (R-CON) RCON Yes*17 RUI / USB / Service
Mode / WebService PC/USB/H
DD
Yes Yes Yes No --- --- --- --- --- ---
Counter information
Department ID Counter
FLASH No --- --- No No No No --- --- --- --- --- ---
Counter for each mode FLASH No --- --- No No No No --- --- --- --- --- ---
Sevice Counter (MN-CON) FLASH No --- --- No No No No --- --- --- --- --- ---
Sevice Counter (DC-CON) DC-CON No --- --- No No No No --- --- --- --- --- ---
Sevice Counter (R-CON) FLASH No --- --- No No No No --- --- --- --- --- ---
*1: The following settings are deleted.
Preferences > Paper Settings > Register Envelope Drawer
Preferences > Paper Settings > B5/EXEC Paper Selection
Preferences > Paper Settings > A5R/STMTR Paper Selection
*2: Preferences > Timer/Energy Settings > [Adjust Time]/[Date/Time Settings] is excluded
*3: The following settings are deleted.
Function Settings > Common > Paper Feed Settings > Paper Drawer Auto Selection On/Off
Function Settings > Common > Paper Feed Settings > Feed Method Switch
*4: The following settings are deleted.
Function Settings > Common > Scan Settings > Scanner Noise Settings
Function Settings > Common > Scan Settings > Timing to Raise Feeder Tray
Function Settings > Common > Scan Settings > Streak Prevention
*5: Backup is available only "Favorite Settings" in "Scan to Send"
*6: If the machine can be activated in download mode at the time of HDD failure, backup of Meapback using SST/USB may be possible. In this case, restore the backed-up Meapback after replacing the HDD so that Meapback information can be recovered.
*7: "Web Access Favorites" is the only data which can be backed up by a method other than collective export in DCM.
*8: The data saved using a MEAP application can be backed up only when the MEAP application has a backup function.
*9: Since the password is TPM-encrypted and saved, password backed up after all data/settings have been initialized cannot be restored. When all data/settings have been initialized, initialize the password using a switch license for password initialization. [Reference] Since TPM
encryption key is updated when all data/settings are initialized, the password which was backed up cannot be read.
*10: The audit log which was backed up cannot be restored to the device.
*11: If the backup key information in the HDD is missing, it is automatically recovered from the key in the FLASH PCB.
*12: When replacing the HDD and FLASH PCB simultaneously, the key information is not restored automatically.
*13: An error code is displayed when "ON" is displayed for the TPM setting. After all data/settings are initialized after restart, select "ON" for the TPM setting to enable the TPM setting.
*14: If the TPM key information in the FLASH is lost, the key information in the FLASH is automatically recovered from the backup of the common key in the HDD. Then the internal state of TPM setting changes to "ON". However, the display on the UI remains "OFF", therefore
the TPM setting needs to be manually changed to "ON".
*15: The TPM setting changes to "OFF" when all the data/settings have been initialized.
*16: Only backup in preparation for a TPM PCB failure is possible. Moreover, data cannot be restored to other machines where the TPM setting is set to "ON".
*17: Service mode setting values can be backed up and restored by the user from RUI/WebService only when COPIER > OPTION > USER > SMD-EXPT is set to ON. In addition, only service mode setting values can be restored to either the HDD of the host machine or the USB
by specifying the destination from the service mode top screen.
*18: The data retained by MEAP application itself is not included in the target of backup.
*19: Detailed parameters cannot be imported by default. Only basic parameters can be imported. Detailed parameters can be imported when "All" is set in Settings/Registration > Device Information Delivery Settings > Set Paper Information. However, it is not recommended to
import detailed parameters to/from different models.
*20: The password of "Administrator", which is a default administrator account, is initialized to "7654321". User information other than that is not initialized.
*21: The user information of SSO-H of old models and the 1st and 2nd generations of ADV machines can be exported and imported to this machine. However, it is not possible to export the user information for UA of this machine and import it to old models and the 1st and 2nd
generations of ADV machines.
*22: The user information in Advanced Box can be imported to this machine.
*23: If the machine can be activated in download mode, Sramimg can be backed up to the PC, USB, or the HDD of the host machine. In this case, restore the backed-up Sramimg after replacing the Flash so that it can be recovered.
*24: The following settings are not initialized:
Function Settings > Common > Paper Output Settings > Output Tray Settings
Adjustment/Maintenance > Adjust Action > Time Until Stapling Starts Stapler Mode
*25: Backup and restoration of data is possible to/from the following models only:
iR ADVANCE C2030/C2025/C2020 Series
Backup Data
1290