
>>>>>>>'RZQORDG)LOH0HQX86%@@@@@@@
>@68%/2*'RZQORDG
>@6HUYLFH3ULQW'RZQORDG
>@1HWFDS'RZQORDG
>&@5HWXUQWR0DLQ0HQX
>5HVHW@6WDUWVKXWGRZQVHTXHQFH
>@KDVEHHQVHOHFWHG([HFXWH"
2.&$1&(/$Q\RWKHUNH\V
5. When a message confirming whether you want to execute the operation is displayed, press [0] key on the Control
Panel to execute the operation.
6. Exit download mode, remove the USB device, and collect the logs.
Saving to a USB Device with Counter Key + Numeric Key (Methods
2 and 4)
■ Overview
Log archives can be saved to the machine hard disk and to a USB flash drive at the same time, using a method that users can
perform.
• When this operation is performed, the log archive for each module is saved to the auto save area.
• If a USB flash drive has been connected to the machine in advance, the log archives saved in the auto save area are saved
to the USB flash drive.
Since this operation can obtain the log archives current as of the operation, logs useful for analysis can be obtained by performing
this operation while reproducing the problem.
Log
Log
Log
Log
Log
㻹㼛㼐㼡㼘㼑
㻹㼛㼐㼡㼘㼑
㻹㼛㼐㼡㼘㼑
㼀㼔㼕㼟㻌㼙㼍㼏㼔㼕㼚㼑
㼀㼔㼕㼟㻌㼙㼍㼏㼔㼕㼚㼑
㻹㼍㼕㼚㻌㻯㼛㼚㼠㼞㼛㼘㼘㼑㼞
㻹㼍㼕㼚㻌㻯㼛㼚㼠㼞㼛㼘㼘㼑㼞
㻭㼡㼠㼛㻌㼟㼍㼢㼑㻌㼍㼞㼑㼍
㻭㼡㼠㼛㻌㼟㼍㼢㼑㻌㼍㼞㼑㼍
㻸㼛㼓㻌㼙㼍㼚㼍㼓㼑㼙㼑㼚㼠㻌㼒㼡㼚㼏㼠㼕㼛㼚
㻸㼛㼓㻌㼙㼍㼚㼍㼓㼑㼙㼑㼚㼠㻌㼒㼡㼚㼏㼠㼕㼛㼚
Operation
Storage destination
Collected logs
Manual logs
Automatic
logs
Continuous
logs
Operation with Counter key + numeric key (with-
out USB)
Machine HDD
With condi-
tion
*1
-
-
Operation with Counter key + numeric key (with
USB)
USB flash drive
-
*1. Logs cannot be collected only by operation with Counter key + numeric key.
6. Troubleshooting
464
Summary of Contents for imageRUNNER ADVANCE C5500 Series
Page 1: ...Revision 2 0 imageRUNNER ADVANCE C5500 Series Service Manual ...
Page 19: ...Product Overview 1 Product Lineup 6 Features 11 Specifications 15 Parts Name 26 ...
Page 28: ...1 Product Overview 14 ...
Page 416: ... Procedure 1 Remove the Connector Cover 1 2 Screws 2 1 2 2 2x 4 Disassembly Assembly 402 ...
Page 494: ...Error Jam Alarm 7 Overview 481 Error Code 484 Jam Code 629 Alarm Code 642 ...
Page 672: ...Service Mode 8 Overview 659 COPIER 675 FEEDER 1070 SORTER 1075 BOARD 1096 ...
Page 1118: ...Unpacking 1 2 1120 mm 840 mm 769 mm 1230 mm 2350 mm 3 9 Installation 1104 ...
Page 1136: ...18 19 20 21 2x 9 Installation 1122 ...
Page 1159: ...10 2x 11 NOTE Use the screws and rubber caps removed in step 2 M4x10 4x 9 Installation 1145 ...
Page 1162: ...8 2x Binding M4x8 9 10 9 Installation 1148 ...
Page 1164: ...15 Turn ON the main power switch 9 Installation 1150 ...
Page 1167: ...7 1x 8 9 1x 10 2x 11 6x 9 Installation 1153 ...
Page 1168: ...12 1x 13 CAUTION Be careful not to drop the washer 2x 9 Installation 1154 ...
Page 1170: ...2 1x 3 CAUTION Be careful not to drop the washer 2x 4 1x 9 Installation 1156 ...
Page 1171: ...5 6x 6 2x 7 1x 8 9 1x 9 Installation 1157 ...
Page 1193: ...2 Installation Procedure 1 9 Installation 1179 ...
Page 1196: ...3 CAUTION To avoid damage do not pull the Utility Tray too much 4 9 Installation 1182 ...
Page 1198: ...7 2x 2x M4x8 Black When Installing the USB Keyboard 1 9 Installation 1184 ...
Page 1203: ...11 12 13 3x 14 1x 1x Lower Cover 15 1x 9 Installation 1189 ...
Page 1204: ...16 1x 1x 17 1x 1x 18 1x 19 TP M3x12 2x 9 Installation 1190 ...
Page 1205: ...20 TP M3x6 4x 21 22 9 Installation 1191 ...
Page 1209: ...Installation Procedure 1 2 2x 3 2x 4 2x 9 Installation 1195 ...
Page 1213: ...16 17 18 19 2x 9 Installation 1199 ...
Page 1221: ...2 3 4 1x 1x 5 1x NOTE The removed screw will be used in step 7 9 Installation 1207 ...
Page 1225: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1211 ...
Page 1226: ...5 1x 1x 6 2x 2x 7 9 Installation 1212 ...
Page 1252: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1238 ...
Page 1267: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1253 ...
Page 1284: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1270 ...
Page 1285: ...5 1x 1x 6 2x 2x 7 9 Installation 1271 ...