Canon imageRUNNER ADVANCE C5500 Series, Service Manual, Page: 151 / 1331

• 04-0012: Cassette 2 Pickup Retry Error
■ Cassette paper size detection
Size detection is performed to paper set in the cassette, and paper size is determined according to the setting of Paper Size
Group for Auto Recognition in Drawer (All sizes, A/B size, Inch size, A/K size).
Result of size detec-
tion in each cassette
Paper Size Group for Auto Recognition in Drawer*1
All sizes A/B size Inch size A/K size
A5 (Cassette 1 only) A5 A5 No corresponding size A5
A3 A3 A3 No corresponding size A3
B4 B4 B4 No corresponding size No corresponding size
A4-R A4-R A4-R No corresponding size A4-R
A4 A4 A4 No corresponding size A4
B5-R B5-R B5-R No corresponding size No corresponding size
B5 B5 B5 No corresponding size No corresponding size
A5-R Depends on the setting*2 A5R STMT-R A5-R
11x17 11x17 No corresponding size 11x17 No corresponding size
LGL LGL No corresponding size LGL No corresponding size
LTR LTR No corresponding size LTR No corresponding size
LTR-R LTR-R No corresponding size LTR-R No corresponding size
STMT-R Depends on the setting*2 A5-R STMT-R A5-R
12x18 12x18 No corresponding size 12x18 No corresponding size
EXEC Depends on the setting*3 No corresponding size EXEC 16K
8K 8K No corresponding size No corresponding size 8K
16K Depends on the setting*3 No corresponding size EXEC 16K
16K-R 16K-R No corresponding size No corresponding size 16K-R
Envelope Blank unless "Paper Settings" is performed due to non-standard size
Custom size
*1: Set the paper size you want to perform automatic size detection in the cassette in the following Setting/Registration.
• Settings/Registration > Preferences > Paper Settings > Paper Size Group for Auto Recognition in Drawer
NOTE:
The default settings by region are shown below.
Location Default setting
US Inch Size
CN A/K Size
Other than above A/B Size
*2: Set whether to support A5-R or STMT-R in the following Settings/Registration.
• Settings/Registration > Preferences > Paper Settings > A5R/STMTR Paper Selection
*3: Set whether to support EXEC or 16K in the following service mode (Lv. 2).
• Cassette 1:
• COPIER > OPTION > CST > CST-K-SW
• Cassette 2:
• COPIER > OPTION > CST > C2-K-SW
Cassette 1
Paper size in Cassette 1 is detected by the Cassette 1 Size Switch. The switch consists of 3 microswitches, and the width is
detected in accordance with the combination of ON/OFF.
2. Technology
137