
S.M.A.R.T Check -----
05: Reallcated Sectors Count:[000000000000]
C5: Current Pending Sector Count:[000000000000]
C6: Uncorrectable Sector Count:[000000000000]
Read Performance Check -----
[90.8MB/s]
CheckResult => [NORMAL]
Exec SN-100 HDD HEALTH CHECK => [OK]
===================================
Exec SCENARIO-1 Preocessing BoxMode => [OK]
The average transfer speed of a normal
HDD displays [80-90MB/s].
If "Performance" is [20 MB/s] or less,
recommend to replace the HDD.
If the result is NG, replace the HDD.
If the result is CAUTION,
recommend the backup of user data.
Refer to <S.M.A.R.T Check>.
See below.
● HDD S.M.A.R.T Information
S.M.A.R.T Check
S.M.A.R.T Check
Description
Remedy
05: Reallocated Sectors Count:
[000000000000]
Number of alternative processed defec-
tive sectors
If a numeric value besides [0000000000000] is displayed,
backup is recommended to avoid losing customer data.
c5: Current Pending Sector
Count: [000000000000]
Number of pending sectors (sectors
that may have defective sectors)
If a numeric value apart from [0000000000000] is displayed,
backup is recommended to avoid losing customer data.
c6: Uncorrectable Sector
Count: [0000000000000]
Number of defective sectors (uncorrect-
able sectors) which do not allow alter-
native processing
If a numeric value apart from [0000000000000] is displayed,
• backup is recommended to avoid losing customer data.
• Replace the HDD
* Alarm 31-0008 may have occurred in the Host Machine.
NOTE:
Response when the HDD mirroring kit is installed in the Host Machine
Content displayed in the SMART information is the diagnosis result of the master HDD.
To check which HDD is the master HDD, turn the power OFF and then ON and check whether the green LED on the Mirroring
PCB is lit.
In conjunction with the HDD's access status, the HDD with the green LED (ChA or ChB) that performs high-speed blinking first
will be the master HDD. Conversely, the HDD with the green LED that does not light in this status will be the backup HDD.
Limitations
• If there is a problem with the test name (SN-1, 2, 9, 13, 14), this diagnosis tool itself will not startup.
• When no PCBs are installed on the Main Controller PCB, the following judgment results are displayed.
Standard PCB: [NG]
Optional PCB: [OK]
However, [NO] is displayed in detailed error information for optional PCBs.
6. Troubleshooting
458
Summary of Contents for imageRUNNER ADVANCE C5500 Series
Page 1: ...Revision 2 0 imageRUNNER ADVANCE C5500 Series Service Manual ...
Page 19: ...Product Overview 1 Product Lineup 6 Features 11 Specifications 15 Parts Name 26 ...
Page 28: ...1 Product Overview 14 ...
Page 416: ... Procedure 1 Remove the Connector Cover 1 2 Screws 2 1 2 2 2x 4 Disassembly Assembly 402 ...
Page 494: ...Error Jam Alarm 7 Overview 481 Error Code 484 Jam Code 629 Alarm Code 642 ...
Page 672: ...Service Mode 8 Overview 659 COPIER 675 FEEDER 1070 SORTER 1075 BOARD 1096 ...
Page 1118: ...Unpacking 1 2 1120 mm 840 mm 769 mm 1230 mm 2350 mm 3 9 Installation 1104 ...
Page 1136: ...18 19 20 21 2x 9 Installation 1122 ...
Page 1159: ...10 2x 11 NOTE Use the screws and rubber caps removed in step 2 M4x10 4x 9 Installation 1145 ...
Page 1162: ...8 2x Binding M4x8 9 10 9 Installation 1148 ...
Page 1164: ...15 Turn ON the main power switch 9 Installation 1150 ...
Page 1167: ...7 1x 8 9 1x 10 2x 11 6x 9 Installation 1153 ...
Page 1168: ...12 1x 13 CAUTION Be careful not to drop the washer 2x 9 Installation 1154 ...
Page 1170: ...2 1x 3 CAUTION Be careful not to drop the washer 2x 4 1x 9 Installation 1156 ...
Page 1171: ...5 6x 6 2x 7 1x 8 9 1x 9 Installation 1157 ...
Page 1193: ...2 Installation Procedure 1 9 Installation 1179 ...
Page 1196: ...3 CAUTION To avoid damage do not pull the Utility Tray too much 4 9 Installation 1182 ...
Page 1198: ...7 2x 2x M4x8 Black When Installing the USB Keyboard 1 9 Installation 1184 ...
Page 1203: ...11 12 13 3x 14 1x 1x Lower Cover 15 1x 9 Installation 1189 ...
Page 1204: ...16 1x 1x 17 1x 1x 18 1x 19 TP M3x12 2x 9 Installation 1190 ...
Page 1205: ...20 TP M3x6 4x 21 22 9 Installation 1191 ...
Page 1209: ...Installation Procedure 1 2 2x 3 2x 4 2x 9 Installation 1195 ...
Page 1213: ...16 17 18 19 2x 9 Installation 1199 ...
Page 1221: ...2 3 4 1x 1x 5 1x NOTE The removed screw will be used in step 7 9 Installation 1207 ...
Page 1225: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1211 ...
Page 1226: ...5 1x 1x 6 2x 2x 7 9 Installation 1212 ...
Page 1252: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1238 ...
Page 1267: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1253 ...
Page 1284: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1270 ...
Page 1285: ...5 1x 1x 6 2x 2x 7 9 Installation 1271 ...