
Overview
This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories.
Code types
Description
Reference
Error Codes
This code is displayed when a failure caused by the host machine
has occurred.
Jam code
This code is displayed when a jam occurs inside the machine.
Alarm code
This code is displayed when some functions are disabled.
Display of error codes
The 7-digit "E000XXX"error code is displayed on the display of the Control Panel. However, since "000" of the 2nd to 4th digits
is not used, the 5th to 7th digits are described as "EXXX" in the Service Manual. (Example: E012 -> E000012)
Location Code
The error codes, jam codes, and alarm codes of this machine contain information on the location.
The location is displayed in 2 digits and has the meaning shown below: (In the jam display screen, the "L" row corresponds to
the location code.)
Device
JAM
ERR
ALARM
Host machine
00
Main Controller: 00
Printer engine: 05
Other than those
below
Reader/ADF
01
04
02,50
2-cassette Pedestal-AM1
00
05
04
High Capacity Cassette Feeding Unit-A1
00
05
04
Paper Deck Unit-F1
00
05
04
Buffer Path Unit-L1
02
02
-
Booklet Finisher/External Finisher-Y1
02
02
61
Inner Finisher-H1
02
02
61
Pickup Position Code
When jam occurs, pickup location is indicated with the following pickup position code. (In the jam display screen, the "P" row
corresponds to the pickup position code.)
Pickup position
Pickup position code
At Finisher jam/At error avoidance jam/At ADF jam without pickup
operation (at SEND, BOX, etc.)
00
Cassette 1
01
Cassette 2
02
Cassette 3 (2-cassette Pedestal-AM1 / High Capacity Cassette
Feeding Unit-A1)
03
Cassette 4 (2-cassette Pedestal-AM1)
04
Multi-purpose Tray Pickup Assembly
05
Side Paper Deck
06
Duplex (At duplex printing, jam occurs after paper passes through
the Duplex Paper Sensor (PS38).)
F0
Pickup size
When a jam occurs, a paper size is displayed. (The row displaying "SIZE" on the jam screen refers to the paper size.)
Due to the limitation of displayable number of characters, some paper size names are omitted. The following is the list of displayed
row of texts and corresponding paper sizes.
* The following is based on the display specification and not all paper sizes can actually be used.
7. Error/Jam/Alarm
481
Summary of Contents for imageRUNNER ADVANCE C5500 Series
Page 1: ...Revision 2 0 imageRUNNER ADVANCE C5500 Series Service Manual ...
Page 19: ...Product Overview 1 Product Lineup 6 Features 11 Specifications 15 Parts Name 26 ...
Page 28: ...1 Product Overview 14 ...
Page 416: ... Procedure 1 Remove the Connector Cover 1 2 Screws 2 1 2 2 2x 4 Disassembly Assembly 402 ...
Page 494: ...Error Jam Alarm 7 Overview 481 Error Code 484 Jam Code 629 Alarm Code 642 ...
Page 672: ...Service Mode 8 Overview 659 COPIER 675 FEEDER 1070 SORTER 1075 BOARD 1096 ...
Page 1118: ...Unpacking 1 2 1120 mm 840 mm 769 mm 1230 mm 2350 mm 3 9 Installation 1104 ...
Page 1136: ...18 19 20 21 2x 9 Installation 1122 ...
Page 1159: ...10 2x 11 NOTE Use the screws and rubber caps removed in step 2 M4x10 4x 9 Installation 1145 ...
Page 1162: ...8 2x Binding M4x8 9 10 9 Installation 1148 ...
Page 1164: ...15 Turn ON the main power switch 9 Installation 1150 ...
Page 1167: ...7 1x 8 9 1x 10 2x 11 6x 9 Installation 1153 ...
Page 1168: ...12 1x 13 CAUTION Be careful not to drop the washer 2x 9 Installation 1154 ...
Page 1170: ...2 1x 3 CAUTION Be careful not to drop the washer 2x 4 1x 9 Installation 1156 ...
Page 1171: ...5 6x 6 2x 7 1x 8 9 1x 9 Installation 1157 ...
Page 1193: ...2 Installation Procedure 1 9 Installation 1179 ...
Page 1196: ...3 CAUTION To avoid damage do not pull the Utility Tray too much 4 9 Installation 1182 ...
Page 1198: ...7 2x 2x M4x8 Black When Installing the USB Keyboard 1 9 Installation 1184 ...
Page 1203: ...11 12 13 3x 14 1x 1x Lower Cover 15 1x 9 Installation 1189 ...
Page 1204: ...16 1x 1x 17 1x 1x 18 1x 19 TP M3x12 2x 9 Installation 1190 ...
Page 1205: ...20 TP M3x6 4x 21 22 9 Installation 1191 ...
Page 1209: ...Installation Procedure 1 2 2x 3 2x 4 2x 9 Installation 1195 ...
Page 1213: ...16 17 18 19 2x 9 Installation 1199 ...
Page 1221: ...2 3 4 1x 1x 5 1x NOTE The removed screw will be used in step 7 9 Installation 1207 ...
Page 1225: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1211 ...
Page 1226: ...5 1x 1x 6 2x 2x 7 9 Installation 1212 ...
Page 1252: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1238 ...
Page 1267: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1253 ...
Page 1284: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1270 ...
Page 1285: ...5 1x 1x 6 2x 2x 7 9 Installation 1271 ...