Canon imageRUNNER ADVANCE C5500 Series, Service Manual, Page: 597 / 1331

674-0020-07 Fax Board communication error
Detection Description An error occurred in the modem IC used for fax.
Remedy
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
674-0030-07 Fax Board communication error
Detection Description Check sum error
Remedy System software download for 2 line FAX
674-0100-07 Fax Board communication error
Detection Description After completion of fax communication, writing of the communication information (log) failed, and
the log could not be read.
Remedy Turn OFF and then ON the main power.
[CAUTION] The previous communication information (log) will be cleared by turning OFF and then
ON the main power.
674-0300-07 Fax configuration error
Detection Description It was detected that there was a Fax Board for multiple lines installed while the IP Fax license was
enabled.
Remedy - Remove the Fax Board for multiple lines to use the machine as an IP Fax model.
- Uninstall the IP Fax license to use the machine as a G3 Fax model.
674-0301-07 Fax configuration error
Detection Description It was detected that there was no 1-line Fax Board installed while the IP Fax license was enabled.
Remedy - Install the Fax Board (1-line) to use the machine as an IP Fax model.
- Uninstall the IP Fax license and install the G3 Fax Board to use the machine as a G3 Fax model.
677-0001-00 Print server error
Detection Description Abnormality detected on the exhaust fan operation of printer server
Remedy 1. Check supplying power to the exhaust fan
2. Exhaust fan replacement
677-0003-00 Print server error
Detection Description An error in the fan of the Print Server was detected.
Remedy [Related parts] R1.00
- Print Server Fan
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
677-0004-00 Print server error
Detection Description Abnormality detected on the CPU fan operation of printer server
Remedy
1. Check supplying power to the CPU fan
2. CPU fan replacement
677-0010-00 Print server error
Detection Description Failure was detected in operation of the CPU fan on the print server.
Remedy 1. Replace the board of the print server.
2. Reinstall the Print Server (For details, refer to "Service Manual image PASS P2.")
677-0080-00 Print server error
Detection Description Error is detected at the Mother Board check when print server is started.
Remedy 1. Check the cable connection and turn OFF and then ON the power.
2. Reinstall the print server (For details, refer to "Service Manual image PASS P2.")
7. Error/Jam/Alarm
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