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xGenConnect Installation and Programming Guide

vii

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.

WARNING!

Warning messages advise you of hazards that could result in injury

or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.

Caution:

Caution messages advise you of possible equipment damage. They tell

you which actions to take or to avoid in order to prevent the damage.

Note:

Note messages advise you of the possible loss of time or effort. They

describe how to avoid the loss. Notes are also used to point out important
information that you should read.

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Summary of Contents for xGenConnect

Page 1: ...xGenConnect Installation and Programming Guide P N 466 5545 EN REV J ISS 26OCT22...

Page 2: ...VE Carrier Fire Security B V Kelvinstraat 7 6003 DH Weert Netherlands Product warnings and disclaimers THESE PRODUCTS ARE INTENDED FOR SALE TO AND INSTALLATION BY QUALIFIED PROFESSIONALS CARRIER FIRE...

Page 3: ...t recently published Candidate List found at ECHA Web site Safe use information can be found at https firesecurityproducts com en content intrusion intro 2012 19 EU WEEE directive Products marked with...

Page 4: ......

Page 5: ...urrent Rating 6 Auxiliary Current and Battery Capacity 6 Environmental 7 Physical Dimensions and Weight 7 Fuses 8 Maintenance 8 System Monitoring 8 SIA and CID Reporting Code Descriptions 9 EN 50131 3...

Page 6: ...ur System with NXG 1820 EUR keypad 33 Arm Your System with NXG 183x EUR keypad 34 Disarm Partitions with NXG 1820 EUR keypad 35 Disarm Partitions with NXG 183x EUR keypad 35 Arm Disarm Your System wit...

Page 7: ...uctions for Arm Disarm 106 Programming Instructions for Communicator 111 Programming Instructions for UltraSync 114 Programming Instructions for Event Lists 116 Programming Instructions for Channels 1...

Page 8: ...has been taken during the preparation of this manual to ensure the accuracy of its contents Carrier Fire Security assumes no responsibility for errors or omissions Product Warnings YOU UNDERSTAND THAT...

Page 9: ...ON WARNING The equipment should only be operated with an approved power adapter with insulated live pins Caution Risk of explosion if battery is replaced by an incorrect type Dispose of batteries acco...

Page 10: ...RIER FIRE SECURITY Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE CARRIER FIRE SECURITY ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLA...

Page 11: ...azards that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipm...

Page 12: ...viii xGenConnect Installation and Programming Guide...

Page 13: ...advanced user management system can be linked to complex schedules and automation events that dynamically change what users have access to in real time based on system conditions Zones can also behave...

Page 14: ...d large poly housing 2 NXG 4 BO xGenConnect board 4 zones 4 partitions max 16 zones with IP on board 2 NXG 4 RF BO xGenConnect board 4 zones 4 partitions max 16 zones with IP and LoNa Receiver on boar...

Page 15: ...Hz 10 Current consumption at 230 VAC 240 mA max Transformer output NXG 4 NXG 8 E 16 3 VAC 40 VA NXG 9 20 VAC 40 VA Installation Instructions for Service Persons An appropriate disconnect device to con...

Page 16: ...V p p 200 mV typical 550 mV max General Features Code combinations xGenConnect From 10 000 4 digits to 100 000 000 8 digits Maximum user number NXG 4 40 NXG 8 NXG 9 100 NXG 8E 256 User Permissions NX...

Page 17: ...nt log capacity 1024 Access event log capacity 5000 Data retention log program settings 10 years Ethernet Connection IP only Supported standard IEEE 802 3u Speed 10BASE T or 100BASE TX Duplex Half dup...

Page 18: ...A 4 relays on NXG 508N xGenConnect 8 relay expander board 20 mA idle 130 mA 8 relays on 20 mA idle 130 mA 8 relays on NXG 510 10 relay output expander 20 mA idle 160 mA 10 relays on 20 mA idle 160 mA...

Page 19: ...9 polycarbonate enclosure EN 50131 Grade 2 Class II Alarm transmission class EN50136 2 EN 50131 10 Onboard IP SP4 DP3 Cellular SP4 DP3 NXG 1820 ACE classification Type A NXG 183x ACE classification T...

Page 20: ...xpander board 153 x 57 mm 70 g NXG 510 10 relay output expander 135 x 80 x 64 mm 180 g Fuses Battery 4 A resettable 12 V aux combined for J2 BELL J2 AUX J7 AUX NXG 8 E 1 1 A resettable NXG 9 2 A reset...

Page 21: ...larm 5 BR R130 Burg Alarm Restore 6 B E570 Bypass 7 U R570 Bypass Restore 8 TA E383 Tamper 9 TR R383 Tamper Restore 10 T E380 Trouble 11 R R380 Trouble Restore 12 XT E384 Sensor Low Battery 13 XR R384...

Page 22: ...A E115 Manual Fire 65 MA E100 Manual Auxiliary 66 PA E123 Manual Audible Panic 67 HA E122 Manual Silent Panic 68 HA E124 Duress 69 JA E461 Keypad Lockout 70 TA E137 Box Tamper 71 TR R137 Box Tamper Re...

Page 23: ...nician Arrival 105 YZ R466 Technician Left 106 FT E310 Ground Fault 107 FR R310 Ground Fault Restore 108 LF E606 Start Listen In 109 LE R606 End Listen In 110 OK E451 Early Opening Disarmed before Ope...

Page 24: ...pass 143 YF E304 Checksum Failure Failure 144 YG R304 Checksum Failure Restore 145 YT E338 Expander Low Battery 146 YR R338 Checksum Failure Restore 147 YT E337 DC Fail 148 YR R337 DC Fail Restore 149...

Page 25: ...are identical Buzzer silent never Quick set off Function keys all set to None User group options No OP CL reports option set to No Inhibit set to No for all zones with type Panic 24H Swinger shunt set...

Page 26: ...N 50131 compliant Programming Make sure that all system settings are in line with regulatory compliance guidelines Size of log event history For full EN 50131 Grade 2 compliance the system must store...

Page 27: ...l station have been restored IP PATH Failure 998 The alarm panel is unable to communicate with the central station via cellular Alarm reporting may be possible via IP path where provisioned Check rece...

Page 28: ...eer tamper reset On The cabinet must be equipped with a cam lock item 1 in figure below In case of retrofit from NX 4 to NXG 4 the cam lock must be ordered separately part number 600 CL Caution NXG 8...

Page 29: ...COM ZONE 3 ZONE 4 ZONE 5 COM ZONE 6 ZONE 7 COM ZONE 8 AUX COM SMOKE POS COM DATA BELL BELL AC AC EARTH POS NEG LAN OUTPUT 1 ZONE 2 COM B A C NXBUS XGENLAN F G D E J11 C Zn NC C Zn NO C Zn NC EOL C Zn...

Page 30: ...quires 3 3 k EOL D 2 wire smoke detector Enable Two Wire Smoke feature Program zone 8 as Zone type Fire and Zone options Fire 820 resistor E 4 wire smoke detector Program Zone type Fire and Zone optio...

Page 31: ...r module is installed and must be removed to accommodate communicator module J11 Terminal to connect communicator module to xGenConnect Ethernet Connect Ethernet cable to RJ45 socket to provide intern...

Page 32: ...blinks when data is sent or received and is off when cable is disconnected or J14 connector is removed If 4G Wi Fi router module is installed LED is lit when panel has established connection to the mo...

Page 33: ...nit functionality is the same as the NXG 8 except that the connections are spatially orientated differently NXG 9 LEDs Refer to NXG 8 E LEDs on page 20 The NXG 9 unit functionality is the same the NXG...

Page 34: ...with the corresponding icon Antenna 2 After the board is installed in the metal enclosure insert the antenna with the corresponding icon Caution Removing one or both antennas will cause the panel to...

Page 35: ...tor value different from the one set under System EOL Resistor Value Normal Range according to the following table Aritech Guardall Vanderbilt Galaxy Tamper short 0 0 0 0 Normal 4 7 k 4 1 k 4 7 k 1 0...

Page 36: ...ion zones however no shock analyzation is available on these inputs Power Requirements The xGenConnect intrusion panel family is designed to be used with a 16 VAC 1 5 A NXG 4 NXG 8 NXG 8E 20 VAC 1 5 A...

Page 37: ...tion etc Installing NXG 8 panel NX 003 housing 1 The xGenConnect should be located away from damp areas e g bathrooms kitchens away from sources of heat dust or interference e g air conditioners washi...

Page 38: ...will be in the large hole It does not require force to insert Insert one of the provided screws into the smaller hole from inside the enclosure to secure it in place A screwdriver should reach through...

Page 39: ...ach antenna will disappear when fully inserted 5 Remove antennas before attempting to remove panel 4G Cellular and Wi Fi Router Module Antennas If the optional 4G Cellular and Wi Fi Router has been in...

Page 40: ...tions where additional xGenConnect zone and or output expanders are required or in case a larger backup battery is required Note Using stand offs is not compliant with EN 50131 1 and INCERT The enclos...

Page 41: ...age 93 relative humidity noncondensing The lid can be removed by releasing the two screws using the supplied Allen key Note The housing cover must be installed with the clips on top Refer to drilling...

Page 42: ...ass II to provide operating conditions within Temperature range 10 to 55 C Humidity range Average 93 relative humidity non condensing To install a module release the locking tab s and place on the DIN...

Page 43: ...ecommended to use manual enroll to allow installer to control device numbering If auto enroll does not complete for all connected devices 1 Power cycle the panel bus 2 Connect batches of 4 devices at...

Page 44: ...ix Transmitters 1 Transmitter Number 2 Serial Number 3 User 4 Options 5 Scene 4 Tablet Keypads 1 Name 2 Serial Number 3 Partition Group 4 Keypad Options 2 Select the category and type For example to r...

Page 45: ...Invalid PIN Attempts If an invalid PIN code is entered three times the keypad will deny all login attempts for 90 seconds Attempts are counted from any method e g keypad app or web page You must wait...

Page 46: ...Partitions and at what time day that user has access Arm Your System in Instant Stay Mode Enter a valid PIN code with Stay permissions to unlock the screen To arm in Instant Stay mode touch the Stay...

Page 47: ...Display Partition List option enabled the Partition selection screen will be displayed Disarm Partitions with NXG 1820 EUR keypad Touch the Off or Off button to disarm your system If your system has...

Page 48: ...f any partition is selected the selection is automatically confirmed 5 seconds after the last key is pressed The screensaver is not deactivated automatically If the screensaver is active press any but...

Page 49: ...enter of the LCD screen and the keypad must be either in screensaver mode or showing the main screen Note It is possible to configure the same card function for both arm and disarm operation If the pa...

Page 50: ...38 xGenConnect Installation and Programming Guide To cancel a SOS alarm return to the home screen touch the Status button and turn the Partition off...

Page 51: ...Refer to the appropriate keypad installation manual xGen Reference Guide will also assist you in navigating the menus Account Access Note Installer Account Disabled When Armed If a non engineer accoun...

Page 52: ...d 9 Program required settings The access point will remain until the installer turns it off Alternatively to manually create the WiFi Internal Access Point 1 Default the panel 2 Unlock the keypad and...

Page 53: ...r IP Configuration IP Address and note the IP address displayed 4 Install DLX900 on a suitable computer 5 Start DLX900 6 Create a new customer 7 Enter the IP address of your system 8 Click Save 9 Clic...

Page 54: ...r LAN 1 Turn on power to your system 2 Connect an Ethernet cable to the J13 Ethernet port on the xGenConnect and wait 10 seconds for the local router to assign the xGenConnect an IP address if DHCP is...

Page 55: ...and remote access to a xGenConnect system if enabled This includes secure connections between the UltraSync app xGenConnect and cameras No programming email addresses user names or PIN codes are stor...

Page 56: ...itoring station Alternatively the module can be set by the central monitoring station to use 4G single path reporting This is useful for sites with no broadband internet The module is pre configured O...

Page 57: ...stalled move antennas to a higher location install additional antennas to activate MIMO feature or install high gain antenna s 6 Contact your service provider to check the SIM card is active and that...

Page 58: ...t via UltraSync app UltraSync is an app that allows you to control your xGenConnect system from an Apple iPhone iPad or Google Android device First set up the xGenConnect Web Server then download this...

Page 59: ...ick the Done button to save the details then Sites to go back 8 Click the name of the Site the app will now connect you to xGenConnect Using the App The first screen that will appear once you connect...

Page 60: ...ch it again to restore it to normal operation Touch Chime to add or remove a zone from the Chime feature Touch Notify to receive push notifications when there is activity from that zone This History s...

Page 61: ...and managing users Touch Menu USERS Change User Type to Custom to show additional options When you log in with the installer account you will have access to the ADVANCED menus for setting up and prog...

Page 62: ...com 443 Ethernet Server 2 eu1 zerowire com 443 Wireless Server 1 eu1w ultraconnect com 8081 Wireless Server 2 eu1w zerowire com 8081 Power cycle connected equipment including xGenConnect and customer...

Page 63: ...ways change this to prevent unauthorized access to the security system Note EN 50131 Grade 3 default codes are 971300 123400 User 1 username is User 1 at default there is a space between User and 1 Us...

Page 64: ...ccess Passcode of 00000000 disallows DLX900 access Log in to the Web Server and go to Settings Network to change the code Learning Wireless Zones 1 Log in to the Web Server 2 Enter your username and p...

Page 65: ...Consult the detector manual for instructions generally this is performed by opening the detector s case This will send a tamper signal to xGenConnect 8 The screen will indicate the device has been le...

Page 66: ...N N Y Y 12 Event Only Event Only Silent N N Y N N N 13 Momentary Key Switch Keyswitch Silent N N N Y N N 14 Latching Key Switch Keyswitch Silent N N N N N N 15 CO Detector Instant Four Pulse Y N N N...

Page 67: ...Zone Options Zone Reporting Zone Contact Options Default Number Default Name Bypassed Stay Mode Forced Arm Enabled Bypass Cross Zone EOL Automatic Zone Test Night Mode Zone Inactivity Test Follow Any...

Page 68: ...Y Y Y Y Y Y 115 FA 16 Night Mode Y Y Y Y Y Y Y Y Y 135 BA 17 Final Set Door Y Y Y Y Y Y Y Y 130 BA 18 Medical Y Y Y Y Y Y Y 100 MA 19 Bypass Stay Y Y Y Y 132 BA 20 Request to Exit Y Y Y Y Y Y 130 BA...

Page 69: ...They can also change system settings Standard users can arm and disarm partitions But they cannot create users or review event history Arm only users can only turn on the security system they cannot d...

Page 70: ...to interact with the system between the start date and end date Adding Cards to Users The xGenConnect system supports dedicated Mifare user cards and tags which can be added to users The card or tag...

Page 71: ...A master code is required to add cards By default the user name is User 1 with a space between User and 1 and the password is 1234 Next click Sign In 3 The Arm Disarm screen will appear 4 Click User C...

Page 72: ...splay the main screen screen saver is not active Keep the card or tag close to the keypad for a few seconds until the relevant message appears both on the keypad screen Card Secured number and on the...

Page 73: ...hree levels of access are possible 1 Partition 1 only This is the default behaviour after learning a keyfob The User is set to Use FOB Number as Standard User 2 All partitions Click the drop down User...

Page 74: ...he panic has been triggered the Silent Panic event will be sent to the Central Monitoring Station Please consult with your Central Monitoring Station what action will be taken Tick Auxiliary to allow...

Page 75: ...ed system zone inputs for the door zone and the Request to Exit RTE zone The door zone input can be part of the alarm system and can have any appropriate zone type The RTE zone should not be used by t...

Page 76: ...oor Door Forced Reporting When the selected Door type supports the Forced Door feature ticking this box causes the Forced Door Alarm to be reported off premises Door Left Open Reporting When the Door...

Page 77: ...in one system cannot be used in another system This is a default and recommended security mode which provides the best security The second parameter Secure key 8 40 characters is not used Manual Card...

Page 78: ...nfiguring Email Reports 1 Log in to xGenConnect Use an installer or master user account 2 Click Settings 3 Click Channels in the drop down menu 4 Click Select Channel to Configure where the Format is...

Page 79: ...1 if left blank Polling interval period The number of seconds between OH heartbeat messages optional This will be initiated on the server on behalf of the panel If specified it must be set at 1800 or...

Page 80: ...80 seconds the cellular fault message will not be reported to OH If the fault remains present for a longer period the LAN fault message will be reported after 180 seconds Enabling Push Notifications o...

Page 81: ...ation process to complete Note A maximum of 13 devices can receive push notifications Each device will occupy a Channel slot Each channel will automatically be assigned the corresponding event list nu...

Page 82: ...vice you wish to receive notifications from this ensures you have authority to access the xGenConnect Check the xGenConnect has at least one unused channel Log in to the Web Server and access the Sett...

Page 83: ...ive push notifications Update your device to the latest version If you have multiple devices registered to receive notifications each device must have a unique name This is set in the UltraSync app 1...

Page 84: ...els from the drop down list 4 Click the Channel Number in the drop down list your device name will appear 5 Delete the content of the Destination field 6 Click Save 7 Your device will no longer receiv...

Page 85: ...able SMS Notification 1 Open the UltraSync app 2 Click the edit button next to the site you wish to receive notifications from 3 Click Notification Services 4 Enable SMS Notifications 5 Type in the de...

Page 86: ...the UltraSync app 2 Click the edit button next to the site you wish to stop SMS notifications from 3 Click Notification Services 4 Disable SMS Notifications 5 By switching off SMS Notification the mob...

Page 87: ...ased on the result will help you remember what the scene is For example Downstairs Light On or Open Garage Door 5 Tick the Enable App Button option to show a shortcut button on the home screen of the...

Page 88: ...r 1 Open UltraSync app 2 Click i Site Info button 3 Click Location Services 4 Click Edit Map 5 Zoom and move the map to the desired location 6 Click Save Map 7 Enable Geo Actions this will send the me...

Page 89: ...Edit Map 5 Zoom and move the map to the desired location 6 Click Save Map 7 Click Set Sunrise Sunset Location this will load the sunrise and sunset times specific to the selected location into your p...

Page 90: ...ernet time server by default this setting is enabled under Communicator IP Config If you want to allow xGenConnect to send diagnostic emails then check email is set up correctly under Communicator Ema...

Page 91: ...xGenConnect Installation and Programming Guide 79 3 If you wish to update the time and date 4 Go to System and Siren Options 5 Select the settings you want to enable...

Page 92: ...ngs for global timers Note Entry Exit times are not here go to Partitions Partition Timers 8 Go to Maintenance and Test 9 Enter a Diagnostic email interval This is the number of days to wait before se...

Page 93: ...xGenConnect Installation and Programming Guide 81 Web Page...

Page 94: ...s Partition Groups Door Groups Menus and Action Groups Alternatively you can use the preset groups Programming Sequence 18 Channel Groups 12 Partition Groups 13 Menus a Setup b Security c History d Co...

Page 95: ...o modify 3 Enter a functional name for the permission 4 Select the Groups for each item which will give access to the items selected inside the group For example if this permission is assigned to a us...

Page 96: ...ser or device has access to on the xGenConnect system Pre conditions None Notes The menus that will be available are the ones that the device has permission to display AND the ones that a user has acc...

Page 97: ...issions d Communications 12 Partition Groups 7 Schedules e Times 18 Channel Groups 19 Action Groups 10 Devices Outputs zone expanders keypads transmitters 11 Permissions 7 Schedules Instructions 1 Ope...

Page 98: ...tes Pre conditions None Notes Ticking Holidays in a Schedule for a permission PREVENTS access Holiday schedules may impact automation features such as Actions if they are in use For example you may no...

Page 99: ...M F Holidays 1 ticked An office is not staffed during a public holiday and you want to prevent access to the building to staff on this date The public holidays in NSW Australia for 2019 are New Year...

Page 100: ...88 xGenConnect Installation and Programming Guide Open Holidays and program the date ranges Next go to Schedules and tick Holidays 1...

Page 101: ...defaults Notes PIN codes must be unique across the system no two users can share the same PIN code PIN codes must be 4 to 8 digits in length EN 50131 Grade 3 required settings are 6 digits minimum Use...

Page 102: ...olidays 11 Permissions 12 Partition Groups 7 Schedules 18 Channel Groups 19 Action Groups Instructions 1 Open Users 2 Select the User number you want to modify with the Left and Right arrow keys on th...

Page 103: ...rt end date and time for when this user will have access to the system This can be used to provide temporary user access If Active is selected on the previous tab then the end date and time on this sc...

Page 104: ...conditions None Notes Use defaults for Zone Types and Zone Options to quickly set up your system Zones can have one or two profiles The first profile will be active during the selected schedule it ta...

Page 105: ...n for programming custom zones Programming Sequence 7 Schedules 15 Zone Types 16 Zone options Partition Armed Partition disarmed 14 Holidays 3 Zones 4 Partitions 12 Partition Groups a Profile 1 a Part...

Page 106: ...iple Partitions Alternatively come back to this step later 7 For a standard installation set the schedule to a preset which is 24 hours every day holidays should NOT be ticked in this schedule This wi...

Page 107: ...titions using Partition Groups If necessary program Partitions and Partition Groups then assign a Partition Group to each zone step 6 Programming Instructions for Custom Zones Goal Program zones with...

Page 108: ...he defaults Programming Sequence 7 Schedules 15 Zone Types 16 Zone options Partition Armed Partition disarmed 14 Holidays 3 Zones 4 Partitions 12 Partition Groups a Profile 1 a Partition Options b Pro...

Page 109: ...xGenConnect Installation and Programming Guide 97 Instructions 1 Go to Zone Type...

Page 110: ...tions you want the SIA CID event code can be customized See xGen Reference Guide for a table of codes 4 Go to Zones 5 Select a zone number you want to program 6 Enter a name for the zone 7 Select the...

Page 111: ...then select the first schedule here If no schedule is set in either the first or second zone profile then the zone will be disabled 11 If you are setting up a keyswitch zone then the user number fiel...

Page 112: ...el Groups 4 Partitions 12 Partition Groups a Partition Options b Partition Timers c Partition Reporting 7 Schedule 18 Channel Groups Instructions 1 Go to Partitions 2 Select a Partition Number 3 Enter...

Page 113: ...ording to the schedule Refer to xGen Reference Guide for more details 6 Go to Partition Timers 7 Enter the timers that apply to this Partition 8 Go to Partition Reporting 9 Assign the Partition an acc...

Page 114: ...ded Webpage Programming Instructions for Schedules Goal Create a schedule to provide or prevent access to the xGenConnect system on the specific dates and times Pre conditions Holidays have been progr...

Page 115: ...Groups 14 Holidays Instructions 1 Go to Menu 7 Schedules 2 Enter a name for the Schedule 3 Select the first Start and End time 4 Select the days you want this start and end time to apply to 5 If you...

Page 116: ...lation and Programming Guide 6 To allow an Action to control when this Schedule is active inactive select the Follow Action Number 7 Now the schedule is ready to be assigned to a User or used by anoth...

Page 117: ...xGenConnect Installation and Programming Guide 105 Webpage...

Page 118: ...active date and time Creating a new user only for the purpose of Arm Disarm will make it easier to maintain Use defaults for Schedules Partition Groups and Permissions for faster programming xGenConn...

Page 119: ...ant to be Armed according to the schedule you will create later 2 Create a Partition Group and select the Partitions you want to be Disarmed according schedule This can be the same or different as the...

Page 120: ...user Suggested you provide a descriptive name such as Auto Arm User to make troubleshooting in the future easy 5 Go to the Advanced tab 6 Select the Permission you created above If you want a simple A...

Page 121: ...tallation and Programming Guide 109 only for the User It determines when the User is allowed to perform an Arm Disarm not when the Arm Disarm will occur 7 Create a Schedule for when you want the Arm D...

Page 122: ...3 Partitions wants to automatically be disarmed during office hours and armed out of office hours We create Schedule 4 Mon Fri 9am 5pm Then User 55 with permission to arm and disarm Partition 1 2 and...

Page 123: ...Programming Instructions for Permissions on page 82 to program Arm Partition Group 1 1 2 3 Disarm Partition Group 1 1 2 3 Schedule 1 Full Access 7 days 24 hours See Programming Instructions for Sched...

Page 124: ...xGenConnect Installation and Programming Guide Instructions 1 Open Communicator 2 Select reporting options 3 Select when you want xGenConnect to perform an automatic communication test 4 Click IP Con...

Page 125: ...s Will keep the time and date correct using the provided Internet Time Server no manual adjustment will be needed when daylight savings occurs provided the time zone is set correctly in System Monitor...

Page 126: ...r UltraSync Pre conditions At least one user has been given a username and PIN code see Programming Instructions for Users on page 89 xGenConnect is connected to internet and has been allocated an IP...

Page 127: ...nce UltraSync is set up you may connect to your xGenConnect system using the UltraSync app on your smartphone or tablet This may require a separate account and downloading additional software See furt...

Page 128: ...the UltraSync service is working by using your device software to connect your xGenConnect system Troubleshooting Check the Web Access Passcode is correct It cannot be 00000000 Check there is a valid...

Page 129: ...ssage has been sent to it Event List set up for push notifications is automatically performed by the UltraSync app when required The panel will assign the next available channel and matching event lis...

Page 130: ...ake priority over Account Number entered here for Zone events If no Partition Account Number is entered then this number will be used instead Next Channel must be a higher value than the current Chann...

Page 131: ...municator 17 Event Lists 5 Channels a Options b IP Config c Ethernet d Radio e Dial IP 6 Communicator f Email 17 Event Lists g Remote Access h System Event Reporting 18 Channel Groups 18 Channel Group...

Page 132: ...kup This allows you to chain up to 15 backup paths should the primary one fail Enter Next Channel as 0 to end the chain of channels 9 You have now finished programming one channel If you entered a Nex...

Page 133: ...onnect will still deliver to this destination if Channel 1 cannot be reached If Channel 2 Zone 3 in Alarm Channel Group 1 Channel 1 Control Room 1 Event List 1 Event List 2 Event List 4 Channel 4 Ultr...

Page 134: ...ng Instructions for Zones on page 92 by default you should not need to modify these The zone must be allocated a valid Partition Group see Programming Instructions for Zones on page 92 Channels and Ch...

Page 135: ...c Partition Reporting 12 Partition Groups 7 Schedule 18 Channel Groups Instructions 1 Open the lowest Partition number for the Zone 2 Go to Partition Reporting 3 Enter an account number 4 Select a val...

Page 136: ...nds alarm to Area group Menu 12 Area Groups Event sent to Area lowest Menu 4 Areas Area sends event to Channel Group Menu 18 Channel Groups Channel Group sends Event to Channel it contains every Menu...

Page 137: ...section Programming Sequence 17 Event Lists 5 Channels 18 Channel Groups 6 Communicator 17 Event Lists 6 Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h Syste...

Page 138: ...Channel Groups Menu 17 Event Lists Channel Group sends event to Channel it contains every After failing Channel Attempts on the last back up channel xGenConnect will go back to the first Channel in th...

Page 139: ...or example Timed 5 seconds would cause the Action State to activate for 5 seconds when all the conditions in the Event Equation are satisfied 5 Select the Event 1 logic this will be applied before Eve...

Page 140: ...f you want a user or device to have access to the action then program Action Groups and Permissions Programming Instructions for Action Groups Goal Create a list of actions a user or device has access...

Page 141: ...nnel Groups x Action Groups 10 Devices 1 User Outputs a Main zone expanders b Advanced keypads transmitters 11 Permissions 11 Permissions 7 Schedules 7 Schedules Instructions 1 Open Action Groups 2 Se...

Page 142: ...a certain condition is met Pre conditions The schedule you want the Scene to follow needs to be programmed Notes User 99 will be reported for alarm system control events Programming Sequence 20 Scene...

Page 143: ...s it easier to set up Actions and associated settings Actions can be used without programming an Action Result For example outputs on xGenConnect are controlled by monitoring an Action State no Action...

Page 144: ...ser is in the building we can prevent an automatic Arm Disarm from occurring First program an Action with the conditions you want and the Duration of the Action if necessary Next program Arm Disarm wi...

Page 145: ...isarming from the keypad without a PIN code will report user 999 to the Central Monitoring Station SOS functions also report as user 999 If the installer PIN is used to arm disarm user 256 is reported...

Page 146: ...sconnect some hardwired inputs Time and date loss The security system time and date need resetting Communication fault The security system has detected a problem with the communication channel Check t...

Page 147: ...e group Is not secure This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tamper alarm Trouble fault This zone has an open circuit Loss of wireless...

Page 148: ...anges cannot be saved check you have permission or contact your installer Nothing displayed can be Saved No changes are possible on this screen Program Success Changes have been saved Name Saved Chang...

Page 149: ...keypad without door Yes No programming limited user functions NX 13xx 16 zone LED design keypad with removable door Yes No programming limited user functions NX 15xx 16 zone LED vertical keypad with r...

Page 150: ...face for DL900 Up and Download software No NX 590NE TCP IP Internet Intranet interface module No NX 1701E Proximity card reader Yes Requires NX keypad for programming NX 1750 ProxPad proximity reader...

Page 151: ...tion Number 2 Action Name 3 Function 4 Duration Minutes 5 Duration Seconds 6 Event 1 7 Event 2 8 Event 3 9 Event 4 10 Result 9 Arm Disarm 1 Arm Disarm Number 2 Name 3 User Number 4 Schedule Number 10...

Page 152: ...s etc then the object number for example Zone number can be instantly changed by either one of the following methods Pressing A button allows the installer to specify the new object by entering a numb...

Page 153: ...nel or peripheral devices can be restored by pressing D button in the relevant System Device menus of the Program menu The Panel factory defaults can be restored by pressing D button at the menu locat...

Page 154: ...on capable of editing and saving bmp files In example use Microsoft Paint on a Windows computer or laptop The image must be monochrome black and white no colours or shades of grey are supported The im...

Page 155: ...ogo Loading of the file can be done either using the USBUP EUR V2 upgrade tool or using DLX900 software and the Update Device button In both cases upgrading the company logo MIF3 file uses the same pr...

Page 156: ...144 xGenConnect Installation and Programming Guide...

Page 157: ...ly arm and disarm partitions by a specific user according to a specified schedule The partitions armed and disarmed will be the ones that the user has access to via their permissions Away mode To turn...

Page 158: ...ns for reporting provides physical terminals for connecting power backup battery zones siren strobe outputs and system bus for expansion devices Cursor A flashing underline character on the liquid cry...

Page 159: ...em events stored in memory that can be viewed from a keypad from the application or through DLX900 connections Hold up A silent alarm that is triggered by a hold up button Normally it does not trigger...

Page 160: ...ately managed For example your system can be divided into an upstairs partition and downstairs partition Partition group A partition group is one or more partitions that can be accessed by a device or...

Page 161: ...tivates on a keypad after a predefined idle time In this mode the information displayed on the keypad is very limited for security reasons A user intervention is necessary to return to a normal displa...

Page 162: ...quired all the permissions of the programmed user will still be applied and enforced User code See PIN User group User groups define the options and permissions available to users Walk test A test per...

Page 163: ...ing 67 current consumption 6 current rating 6 custom zones 95 D delete modules 32 disarming 33 disarming with NXG 1820 EUR keypad 35 disarming with NXG 183x EUR keypad 35 disarming with NXG 183x EUR k...

Page 164: ...ommunicator 111 programming custom zones 95 programming doors 63 programming event lists 116 programming holidays 86 programming menus 84 programming methods 39 DLX900 Management Software 40 NXG 1820...

Page 165: ...32 Web Server messages 136 Wi Fi antennas 27 WiFi router 39 wireless sensor 27 wiring diagram 17 X xGenConnect LED indicator diagram 20 xGenConnect product codes 2 xGenConnect terminal diagram 19 xGen...

Page 166: ...154 xGenConnect Installation and Programming Guide...

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