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xGenConnect Installation and Programming Guide
c. Click Save >.
d. Click Back.
7. Click Back.
8. Click Done.
Note:
If the device will no longer be used, repeat these steps and disable Push
Notifications to free up the channel position for future use.
Troubleshooting Notifications
If notifications are not working:
• Check you can see the Arm/Disarm screen of the device you wish to receive
notifications from, this ensures you have authority to access the
xGenConnect.
• Check the xGenConnect has at least one unused channel: Log in to the Web
Server and access the Settings > Channels screen.
• Check your site is registered for notifications in the app (follow instructions
above).
• Check your smartphone has notifications enabled (on Apple iOS click
Settings, Notifications, scroll down and click UltraSync, check
“Allow
Notifications
” and “Show in Notification Centre” are enabled, optionally select
the Alert Style as Banners or Alerts).
Summary of Contents for xGenConnect
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