CADDX xGenConnect, Installation And Programming Manual

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xGenConnect Installation and Programming Guide 15
Alarm Transmission Path and Alarm Transmission
System Faults
The alarm panel is able to continually monitor single (IP or cellular) and dual (IP
and cellular) paths for communication issues when provisioned with an
appropriate service grade. If one or both paths become unavailable, the issue will
be logged in the event history, communicated by the UltraSync server to the
control room, and displayed on a local keypad. Most communication issues are
temporary and resolve automatically without user intervention.
• IP PATH Failure 999: The alarm panel is unable to communicate with the
central station. Alarm reporting is not possible as no paths are available.
Check if the communication path is functioning. For cellular, check reception,
antenna connection, and SIM card. For IP, check the cable, router, and
internet connection.
• IP PATH Restore 999: The communication paths to the central station have
been restored.
• IP PATH Failure 998: The alarm panel is unable to communicate with the
central station via cellular. Alarm reporting may be possible via IP path where
provisioned. Check reception, antenna connection, and SIM card.
• IP PATH Restore 998: The cellular communication path to the central station
has been restored.
• Channel1 – Fail to Communicate: The alarm panel is unable to communicate
with the central station. Check the internet connection or cellular reception.
• Channel1 – Communication Restore: The communication path to the central
station has been restored.
• Cell Link Fault: The GSM modem is removed or failed.
EN 50131 and INCERT certified components
The xGenConnect system is EN and INCERT certified with the following
components.
• Power supplies: NXG-320, NXG-320-CPU
• Keypads: NXG-1820-EUR (Grade 2 only), NXG-183x-EUR (Grade 2 only),
NX-1048-EN
• Readers: NX-1701E
• Expanders: NXG-504, NXG-508N, NXG-510, NXG-208, NXG-208N, NXG-
216N, NXG-220, NXG-208-G3, NXG-220-G3, NX-216E-EN, NX-216Z8, NX-
507E, NX-508E
• Wireless expanders: NXG-433
• GSM Module: NXG-7002(-SIM), NXG-7102(-SIM)
• Housings: NX-003 and NX-003-CB with NX-005-C tamper mounted