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Brother MFC-J5330DW, User Manual

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Troubleshooting

 > 

Error and Maintenance Messages

 > Error Messages When Using the Brother

Web Connect Feature

Error Messages When Using the Brother Web Connect Feature

Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at 

support.brother.com

.

Connection Error

Error Messages

Cause

Action

(MFC-J5330DW)

Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.

(MFC-J5830DW/MFC-J5930DW)

Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.

The machine is not connected to a
network.

•

Verify that the network connection
is good.

•

If the 

Web

 or 

Apps

 option was

pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.

(MFC-J5330DW)

Connection Error 03
Connection failed to server.
Check network settings.

(MFC-J5830DW/MFC-J5930DW)

Connection Error 03
Connection failed to server.
Check network settings.

•

Network or server settings are
incorrect.

•

There is a problem with the
network or server.

•

Confirm that network settings are
correct, or wait and try again later.

•

If the 

Web

 or 

Apps

 option was

pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.

(MFC-J5330DW)

Connection Error 07
Connection failed to server.
Set the correct Date&Time.

(MFC-J5830DW/MFC-J5930DW)

Connection Error 07
Connection failed to server.
Set the correct Date&Time.

Date and time settings are incorrect.

Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.

638

Summary of Contents for MFC-J5330DW

Page 1: ...in Paper Copy Book Copy Watermark Copy These features will be available in January 2017 To activate these features download the latest firmware and software To check for the latest firmware visit solutions brother com up2 To check for the latest software go to your model s Downloads page on the Brother Solutions Center at support brother com and download the Full Driver Software Package 2016 Broth...

Page 2: ... in the Manual Feed Slot 54 Unprintable Area 58 Paper Settings 59 Acceptable Paper and Other Print Media 65 Load Documents 75 Load Documents in the Automatic Document Feeder ADF 76 Load Documents on the Scanner Glass 78 Unscannable Area 79 Print 80 Print from Your Computer Windows 81 Print a Photo Windows 82 Print a Document Windows 83 Cancel a Print Job Windows 84 Print More Than One Page on a Si...

Page 3: ... to Network Windows 163 Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 171 Change Scan Button Settings from ControlCenter4 Windows 176 Change Scan Button Settings from ControlCenter2 Macintosh 180 Scan from Your Computer Windows 184 Scan Using ControlCenter4 Home Mode Windows 185 Scan Using ControlCenter4 Advanced Mode Windows 202 Scan Usi...

Page 4: ...ieval 331 Voice Operations and Fax Numbers 337 Voice Operations 338 Store Fax Numbers 346 Set up Groups for Broadcasting 353 Dial Access Codes and Credit Card Numbers 358 Telephone Services and External Devices 360 Voice Mail 361 Distinctive Ring 362 Caller ID 366 Voice Over Internet Protocol VoIP Telephone Line Interference 368 External TAD Telephone Answering Device 369 External and Extension Te...

Page 5: ...gister a new ID Card Using Machine s Control Panel 485 Manage Your Network Machine Securely Using SSL TLS 486 Certificates and Web Based Management 487 Send or Receive an Email Securely 512 Configure Email Sending or Receiving Using Web Based Management 513 Send an Email with User Authentication 514 Send or Receive an Email Securely Using SSL TLS 515 Use IEEE 802 1x Authentication for a Wired or a...

Page 6: ...ControlCenter4 Windows 609 Create a Custom Tab Using ControlCenter4 Advanced Mode Windows 611 ControlCenter2 Macintosh 613 Scan Using ControlCenter2 Macintosh 614 Set Up the Brother Machine Using ControlCenter2 Macintosh 615 Turn On the AutoLoad Feature Macintosh 617 Troubleshooting 618 Error and Maintenance Messages 619 Transfer Your Faxes or Fax Journal Report 633 Error Messages When Using the B...

Page 7: ...k the Print Alignment from Your Brother Machine 714 Check the Print Alignment from Your Computer Windows 716 Check the Print Alignment from Your Computer Macintosh 717 Check the Ink Volume 718 Monitor Machine Status from Your Computer Windows 720 Monitor Machine Status from Your Computer Macintosh 725 Correct the Paper Feed to Clear Vertical Lines 727 Change the Print Setting Options When Having P...

Page 8: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Notice Disclaimer of Warranties USA and Canada Trademarks Important Note 1 ...

Page 9: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...MITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICE...

Page 11: ...hrome Chrome OS and Google are trademarks of Google Inc Use of these trademarks are subject to Google Permissions Mozilla and Firefox are registered trademarks of the Mozilla Foundation The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd is under license Intel is a trademark of Intel Corporation in the U S and or other countries Evernote an...

Page 12: ...ions of this product are subject to change without notice IMPORTANT NOTICE The following features described in this guide may not be available at the time of purchase Auto Crop in Scan options Fit to Page in Copy options Ink Save Copy Thin Paper Copy Book Copy Watermark Copy These features will be available in January 2017 To activate these features download the latest firmware and software To che...

Page 13: ...other Machine Introduction to Your Brother Machine Before Using Your Machine Control Panel Overview Touchscreen LCD Overview Settings Screen Overview Navigate the Touchscreen Set the Ready Screen Access Brother Utilities Windows 6 ...

Page 14: ...computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall and...

Page 15: ... Adjust the angle of the control panel by lifting it 2 Menu buttons Back Press to go back to the previous menu Home Press to return to the Home screen Cancel Press to cancel an operation 3 Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies 4 LED Power Indicator The LED lights up depending on the machine s power status When the machine is in Sleep Mode the...

Page 16: ... head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times MFC J5830DW MFC J5930DW 3 2 5 6 4 1 1 NFC Near Field Communication symbol MFC J5930DW You can use card authentication by touching the IC card to the NFC symbol on the control panel If your Android device supports the NFC feature you can print from your device or scan docum...

Page 17: ...o turn on the machine Press and hold down to turn off the machine The Touchscreen will display Shutting Down and will stay on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn off the machine using it will still clean the print head periodically to maintain print quality To prolong print head life provide better ink ef...

Page 18: ...n shows the machine s status when the machine is idle This Home screen is also called the Ready Mode screen When displayed it indicates that your machine is ready for the next command Home Screen 1 provides access to Fax Copy and Scan operations Home Screen 2 1 7 5 2 3 4 6 Home Screen 2 provides access to additional features such as Web Apps and USB operations Home Screen 3 1 7 5 2 3 4 6 Home Scre...

Page 19: ...twork status Your machine is not connected to the wireless access point Press this button to configure wireless settings For more information see the Quick Setup Guide Wireless network is connected A three level indicator in each of the Home screens displays the current wireless signal strength The wireless access point cannot be detected The wireless setting is disabled You can configure wireless...

Page 20: ...ed Faxes 8 Stored Faxes displays how many received faxes are in the machine s memory Press to print the faxes 9 New Faxes 9 When Fax Preview is set to On New Faxes displays how many new faxes you have received and stored in the memory Press to view the faxes on the Touchscreen If you receive a fax containing multiple paper sizes for example a Letter size page and a Ledger size page the machine may...

Page 21: ...From the Home screens you can access Shortcuts Wi Fi setup Settings and Ink levels screens Home Screen 1 2 7 1 5 3 4 6 This screen shows the machine s status when the machine is idle This Home screen is also called the Ready Mode screen When displayed it indicates that your machine is ready for the next command You can change the Ready Mode screen Home Screen 1 provides access to Fax Copy and Scan...

Page 22: ...etting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower MFC J5830DW in USA only While appears Quiet Mode is not displayed 3 Shortcuts Create Shortcuts for frequently used operations such as sending a fax copying scanning Web Connect and Apps services Three Shortcuts tabs are available with six Shortcuts on each tab Press displayed at the bottom of the screen to...

Page 23: ... can configure wireless settings by pressing the Wireless Status button 5 Settings Press to access the Settings menu 6 Ink Displays the available ink volume Press to access the Ink menu When an ink cartridge is near the end of its life or having a problem an error icon is displayed on the ink color 7 Modes Fax Press to access Fax mode Copy Press to access Copy mode Scan Press to access Scan mode W...

Page 24: ...r size page and a Ledger size page the machine may create and store a file for each paper size so the Touchscreen may show that more than one fax job has been received 10 Warning icon 10 The warning icon appears when there is an error or maintenance message press to view the details and then press to return to Ready mode This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information ...

Page 25: ... Use the Ledger Copy Shortcuts Error and Maintenance Messages 18 ...

Page 26: ...the notification settings such as Message from Brother and Firmware Auto Check are set to On Press to view the details Internet connection is needed and data rates may apply MFC J5830DW MFC J5930DW New information from Brother appears in the information bar when the notification settings such as Message from Brother and Firmware Auto Check are set to On Press to view the details Internet connectio...

Page 27: ...Related Information Touchscreen LCD Overview 20 ...

Page 28: ...s to access the Quiet Mode menu When this menu is set to On is displayed on the Home screen 3 Fax Preview Displays the Fax Preview setting Press to access the Fax Preview menu 4 Receive Mode Displays the current Receive Mode 5 Date Time Displays the date and time Press to access the Date Time menu 6 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three ...

Page 29: ...e using a wireless connection a three level indicator on the screen displays the current wireless signal strength 4 Date Time Displays the date and time Press to access the Date Time menu 5 Quiet Mode Displays the Quiet Mode setting Press to access the Quiet Mode menu When this menu is set to On is displayed on the Home screen MFC J5830DW in USA only when is not displayed 6 All Settings Press to a...

Page 30: ...Related Information Introduction to Your Brother Machine Touchscreen LCD Overview Check the Ink Volume Distinctive Ring 23 ...

Page 31: ...the machine DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine Doing this may cause an error MFC J5830DW MFC J5930DW Press your finger on the Touchscreen to display and access all the settings and features and their available options Swipe left right or up down or press d c or a b to scroll through them IMPORTANT DO NOT press the Touchscreen with a ...

Page 32: ...Related Information Introduction to Your Brother Machine 25 ...

Page 33: ...ress the machine will go back to the screen that you have set 1 Press Settings All Settings General Setup Screen Settings Home Screen 2 Swipe up or down or press a or b to display the Screen 1 Screen 2 Screen 3 Shortcuts 1 Shortcuts 2 or Shortcuts 3 option and then press the option you want 3 Press The machine will go to your new Home screen Related Information Introduction to Your Brother Machine...

Page 34: ...an options and then press the option you want in the default screen 3 Press MFC J5830DW MFC J5930DW You can change the default screen of the Copy and Scan mode 1 Do one of the following when changing the copy screen Press Settings All Settings General Setup Screen Settings Copy Screen when changing the scan screen Press Settings All Settings General Setup Screen Settings Scan Screen 2 Swipe up or ...

Page 35: ...ows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Select your machine 3...

Page 36: ... 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left na...

Page 37: ...Home Paper Handling Paper Handling Load Paper Load Documents 30 ...

Page 38: ...r in Paper Tray 1 Paper Tray 2 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 31 ...

Page 39: ...y 1 Paper Tray 2 Load Paper in Paper Tray 1 Paper Tray 2 Load Letter A4 or Executive Size Paper in Paper Tray 1 Paper Tray 2 Load Ledger Legal or A3 Size Paper in Paper Tray 1 Paper Tray 2 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 32 ...

Page 40: ...n the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J5830DW MFC J5930DW You can use only plain paper in Tray 2 MFC J5930DW These instructions describe how to load paper in Tray 1 The steps for Tray 2 are very similar MFC J5930DW 1 If the pa...

Page 41: ...1 3 2 3 If you load Executive size paper lift up the stopper 4 4 5 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 34 ...

Page 42: ... paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Make sure the paper length guide 1 touches the edges of the paper 1 8 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 9 Make sure the paper is flat in the tray and below the maximu...

Page 43: ...er tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 12 Pull out the paper support until it locks into place 13 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 Change the Check Paper Size Setting 36 ...

Page 44: ... Choose the Right Print Media Change the Paper Size and Paper Type 37 ...

Page 45: ...Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J5830DW MFC J5930DW Glossy photo paper will not be an option in Tray 1 when using this method You can use only plain paper in Tray 2 MFC J5930DW These instructions desc...

Page 46: ... to fit the paper size Make sure the triangular mark 3 on the paper width guide 1 and paper length guide 2 line up with the marks for the paper you are using 1 3 2 3 6 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 39 ...

Page 47: ...paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 8 Make sure the paper length guide 1 touches the edges of the paper 1 9 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 10 Make sure the paper is flat in the tray and below the maximu...

Page 48: ...TANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 13 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 14 Change the paper size setting in the machine s menu if needed 41 ...

Page 49: ...hine could fall and cause injury Before you collapse the paper tray take the paper out of the tray Rest the tray on a flat surface Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place Put the paper in the tray Related Information Load Paper in Paper Tray 1 Paper Tray 2 42 ...

Page 50: ...ne or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J5830DW MFC J5930DW 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine as shown by the arrow 3 Remove the tray t...

Page 51: ...th guides 1 to fit the paper Make sure the paper guides touch the edges of the paper and the paper is flat in the tray 1 7 Replace the tray top cover 8 Slowly push the paper tray completely into the machine IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 9 Pull out the paper support until it locks into place 44 ...

Page 52: ...paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 45 ...

Page 53: ... from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J5830DW MFC J5930DW Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible See Related Information About Envelopes 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of th...

Page 54: ...hat are longer than the tray length such as Com 10 envelopes extend the tray as follows and then load the envelopes Rest the tray on a flat surface Push the green slider to the left and then extend the tray until it locks into place 5 Replace the tray top cover 6 Slowly push the paper tray completely into the machine 47 ...

Page 55: ...out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 8 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 About Envelopes Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 48 ...

Page 56: ...ange the Paper Size and Paper Type settings if needed following the LCD instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select...

Page 57: ...id paper jams and misfeeds Always make sure the paper is not curled or wrinkled 4 Gently load the paper in the MP tray with the printing surface face up Using Letter A4 or Executive Landscape orientation Using Ledger A3 Legal Folio Mexico Legal India Legal A5 A6 envelopes Photo Photo L Photo 2L or Index Card Portrait orientation 50 ...

Page 58: ...ing surface face up and the flap on the left as shown in the illustration See Related Information About Envelopes If you are having difficulty loading paper in the MP tray push the release lever 1 toward the back of the machine and then load the paper 1 51 ...

Page 59: ...ered pull it out and insert it again at the center position 6 Do one of the following When using Letter or A4 size or smaller size paper Pull out the paper support until it locks into place When using paper larger than Letter or A4 size or envelopes Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Change the paper size setting in the machine s m...

Page 60: ...Related Information Load Paper About Envelopes Choose the Right Print Media Error and Maintenance Messages 53 ...

Page 61: ... Open the manual feed slot cover 2 Slide the manual feed slot paper guides to fit the width of the paper you are using 3 Load only one sheet of paper in the manual feed slot with the printing surface face up Using both hands push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Let go of the paper when you feel the machine pull it The LCD displays Ma...

Page 62: ...or Index Card Portrait orientation When using envelopes load the envelopes with the printing surface face up and the flap on the left as shown in the illustration See Related Information About Envelopes When loading an envelope or a sheet of thick paper push the envelope into the manual feed slot until you feel the paper feed rollers grab it 55 ...

Page 63: ...cks into place and then unfold the paper support flap 2 2 1 If the document does not fit on one sheet the LCD will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK When you feed paper larger than Letter or A4 size into the manual feed slot the machine holds the printed page after printing so it does not fall Once printing is complete ...

Page 64: ...Related Information Load Paper About Envelopes Choose the Right Print Media Error and Maintenance Messages 57 ...

Page 65: ... of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 47 in 12 mm 0 12 in 3 mm 0 47 in 12 mm 0 12 in 3 mm The Borderless print feature is not available for envelopes 2 sided printing and some paper sizes such as Legal and Executive Relate...

Page 66: ...ings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Set a Default Tray Based on Your Task Change Paper Tray Priority Change the Paper Low Notice Setting Shrink Page Size of an Oversized Incoming Fax 59 ...

Page 67: ...e face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams MFC J5830DW MFC J5930DW 1 Press Settings Tray Setting 2 Press the tray option you want 3 Press Paper Type 4 Press the paper type option you want Use plain paper only in Tray 2 MFC J5930DW 5 Press Paper Size 6 Swipe up or down or press a or b to display the...

Page 68: ...The default setting is On MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings General Setup 2 Press a or b to display the Check Paper option and then press it 3 Press On or Off 4 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings General Setup Tray Setting Check Paper 2 Press On or Off 3 Press Related Information Paper Settings Load Letter A4 or Executive Size Pa...

Page 69: ... paper type and size you have set The machine feeds paper from the most appropriate tray using the tray priority order you have set Some trays are not available depending on your model 1 Press Settings All Settings General Setup Tray Setting For printing in Copy mode press Tray Setting Copy Tray Use For printing received faxes press Tray Setting Fax Tray Use For printing photos press Tray Setting ...

Page 70: ... is selected in the tray select settings the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting 1 Press Settings All Settings General Setup Tray Setting 2 Press the Tray Setting Copy Tray Setting Fax Tray Setting Print or Tray Setting JPEG Print Media option 3 Press Tray Priority 4 Press the option you want 5 Press Related Info...

Page 71: ...g is set to On the machine displays a message telling you that the paper tray is nearly empty The default setting is On In addition you can see the icon that displays the remaining amount of paper in the Tray Select option of the Copy mode 1 Press Settings All Settings General Setup Tray Setting Paper Low Notice 2 Press On or Off 3 Press Related Information Paper Settings 64 ...

Page 72: ...When you print on inkjet paper coated paper and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surf...

Page 73: ...nded Print Media For the best print quality we recommend using the Brother paper listed in the table Brother paper Paper Type Item Premium Plus Glossy Photo Ledger BP71GLGR Letter BP71GLTR 4 x 6 BP71GP20 Plain Inkjet Ledger BP60PLGR USA only Related Information Acceptable Paper and Other Print Media 66 ...

Page 74: ...isture direct sunlight and heat Avoid touching the shiny coated side of photo paper IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Related Information Acceptable Paper and Ot...

Page 75: ...riting on them Have clasps or staples Are pre printed on the inside Are self adhesive Have double flaps Self adhesive Double flaps You may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Before loading envelopes in the tray press the flaps edges and corners to make them as flat as possible as shown in the illustrations Fan the stack of enve...

Page 76: ... Load Envelopes in Paper Tray 1 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot 69 ...

Page 77: ...eration Paper Orientation and Capacity of the Paper Trays Use the User Defined Paper Size Option in the Printer Driver Paper Weight and Thickness Load Letter A4 or Executive Size Paper in Paper Tray 1 Paper Tray 2 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot 70 ...

Page 78: ...exico Legal 8 5 x 13 38 in 215 9 x 339 85 mm Yes Yes Yes Yes India Legal 8 46 x 13 58 in 215 x 345 mm Yes Yes Yes Yes Folio 8 1 2 x 13 in 215 9 x 330 2 mm Yes Yes Yes Yes Executive 7 1 4 x 10 1 2 in 184 1 x 266 7 mm Yes Yes Yes A5 5 8 x 8 3 in 148 x 210 mm Yes Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Yes Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Yes Photo L 3 5 x 5 in 9 x 13 cm Yes Photo 2L 5 x ...

Page 79: ...pose tray MP tray 2 MFC J5830DW MFC J5930DW Landscape Letter Executive A4 Portrait Ledger A3 Legal Mexico Legal India Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 9 x 13 cm Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Plain Paper Recycled Paper 100 1 Inkjet Paper 20 Up to Letter A4 5 Over Letter A4 Glossy Paper Photo 20 Up to Letter A4 5 Over Let...

Page 80: ...e User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation Width 3 5 in 11 69 in 88 9 mm 297 0 mm Height 5 0 in 17 0 in 127 0 mm 431 8 mm Portrait MFC J5830DW Tray 1 cannot be used for user defined paper sizes MFC J5930DW Tray 1 and Tray 2 cannot be used for user defined paper sizes Related Information Choose the Right Print Media 73 ...

Page 81: ... 1 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Cards Photo Card 1 2 3 Up to 53 lb Up to 200 g m Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m Up to 20 mil Up to 0 52 mm 1 BP71 69 lb 260 g m paper is specially designed for Brother inkjet machines 2 Up to 12 mil Up to 0 3 mm for MP Tray MFC J5830DW MFC J5930DW ...

Page 82: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 75 ...

Page 83: ...to 35 4 in 900 mm when using the long paper function IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry MFC J5930DW Your 2 sided documents can be copied up to Letter size and can b...

Page 84: ...DF document support 1 and then remove the document 1 IMPORTANT DO NOT leave any documents on the scanner glass If you do this the ADF may jam Related Information Load Documents Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 77 ...

Page 85: ... in 215 9 mm Weight Up to 4 4 lb 2 kg To use the scanner glass the ADF must be empty 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load Documents Copy a Document Telepho...

Page 86: ...you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 3 mm 1 Copy All paper sizes 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 The unscannable area is 0 04 in 1 mm when using the ADF Related Information Load Documents 79 ...

Page 87: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh Print Data Directly from a USB Flash Drive 80 ...

Page 88: ... Single Sheet of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Color Document in Grayscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows 81 ...

Page 89: ...he type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Color Mode select the Natural or Vivid option 9 In the Orientation field select the Portrait or Landscape...

Page 90: ...atch the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Color Mode select the Natural or Vivid option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number of copies ...

Page 91: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 84 ...

Page 92: ...rientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Lin...

Page 93: ...XX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Wind...

Page 94: ... where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the 2 sided Booklet...

Page 95: ...ght Short Edge Left 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 88 ...

Page 96: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 89 ...

Page 97: ... may wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar settin...

Page 98: ...t having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 10 Click OK to return to the printer driver window 11 Change other printer ...

Page 99: ...ints your document in 256 levels of grayscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Color Grayscale select Grayscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print op...

Page 100: ...udge option on the left side of the screen 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as Low but using less ink Glossy Paper ...

Page 101: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 102: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 95 ...

Page 103: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 104: ...ws 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardwa...

Page 105: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 106: ...the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this option to print multiple pages on a single sheet of paper or print o...

Page 107: ...mprove its sharpness white balance and color density This process may take several minutes depending on the image size and your computer s specifications 3 Ink Save Mode Select this option to print using lighter colors and emphasize image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear ...

Page 108: ...Advanced Color Settings Select the method that the machine uses to arrange dots to express halftones The printout color can be adjusted to achieve the closest match to what appears on your computer screen Reduce Smudge Some types of print media may need more drying time Change this option if you have problems with smudged printouts or paper jams Retrieve Printer s Color Data Select this option to ...

Page 109: ... Use a Preset Print Profile Windows Change the Default Print Settings Windows Change the Print Setting Options When Having Printing Problems 102 ...

Page 110: ... Print a Document Macintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Print a Color Document in Grayscale Macintosh Prevent Smudged Printouts and Paper Jams Macintosh Print Options Macintosh 103 ...

Page 111: ...he Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPO...

Page 112: ...u and then select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Typ...

Page 113: ...is your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feat...

Page 114: ... your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer sett...

Page 115: ... grayscale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Change o...

Page 116: ...appear 4 Click the Advanced print settings list 5 Click the Reduce Smudge menu 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as ...

Page 117: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 110 ...

Page 118: ...der Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided available only for certain models Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 111 ...

Page 119: ... page of the document is printed 2 Page Order Select the page order 3 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 4 Destination Paper Size Select the paper size to print on 5 Scale down only Select this option if you want to reduce the pages in your document when they are too large for the selected paper size If this opt...

Page 120: ...color or grayscale printing The print speed is faster in grayscale mode than it is in color mode If your document contains color and you select grayscale mode your document will be printed using 256 levels of grayscale 5 Paper Source available only for certain models Select the paper source setting according to your print conditions or purpose 6 Advanced Change Data Transfer Mode Select the print ...

Page 121: ...ions This may be seen when you print vertical lines and they do not align If you encounter this problem turn off the Bi Directional Printing feature Color Settings 1 Color Mode Select the color mode to suit your preference 2 Advanced Color Settings Click the disclosure triangle to view the Advanced Color Settings Select the Color Enhancement check box and then set the options using the sliders Thi...

Page 122: ...cument Macintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Change the Print Setting Options When Having Printing Problems 115 ...

Page 123: ... Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive Compatible USB Flash Drives Print Photos Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive 116 ...

Page 124: ...re not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported Related Information Print Data Directly from a US...

Page 125: ... Directly from a USB Flash Drive Even if your machine is not connected to your computer you can print photos directly from a USB Flash memory drive scan documents and save them directly to a USB flash drive Important Information about Photo Printing Print Photos from a USB Flash Drive on the Brother Machine 118 ...

Page 126: ... so on will not be recognized Direct photo printing must be performed separately from photo printing operations using the computer Simultaneous operation is not available The machine can read up to 999 files 1 on a USB flash drive Be aware of the following When printing an index or image the machine will print all the valid images even if one or more images have been corrupted Corrupted images wil...

Page 127: ... Machine Print Photos from a USB Flash Drive on the Brother Machine Preview and Print Photos from a USB Flash Drive Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Photos by Image Number Print Photos with Auto Cropping Print Borderless Photos from a USB Flash Drive Print the Date from Your Photo s Data Print Settings for Photos 120 ...

Page 128: ...ect Files 3 Press d or c to display the photo you want to print and then press it To print all photos press Print All and then press Yes to confirm 4 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial...

Page 129: ...uchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 Press OK 6 Repeat the last three steps until you have selected all the photos you want to print 7 Press OK 8 Read and confirm the displayed list of options 9 To change the print settings press Print Settings When finished press OK 10 Press Start Related Information ...

Page 130: ...s cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Index Print Print Index Sheet 3 If you want to change the print settings press Print Settings When finished press OK Option Description Paper Type Selec...

Page 131: ...reen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 To change the print settings press Print Settings When finished press OK 6 Press Start MFC J5830DW MFC J5930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Index Print 3 Press Print Photos Using Index No 4 En...

Page 132: ...Related Information Print Photos from a USB Flash Drive on the Brother Machine Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Settings for Photos 125 ...

Page 133: ...MFC J5830DW MFC J5930DW MFC J5330DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Cropping 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J5830DW MFC J5930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Fil...

Page 134: ...s JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Borderless 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J5830DW MFC J5930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Swipe left or right or press d or c to display each photo When the photo yo...

Page 135: ...lash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Print Date 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J5830DW MFC J5930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Swipe left or right or press d or c to dis...

Page 136: ...ess Expand the printable area to fit the edges of the paper Print Date Print the date on your photo Set New Default Save the print settings you use most often by setting them as the defaults Factory Reset Restore any changed print settings back to the factory settings MFC J5830DW MFC J5930DW Press the Print Settings button to display the settings shown in the table Option Description Print Quality...

Page 137: ...ften by setting them as the defaults Factory Reset Restore any changed print settings back to the factory settings Related Information Print Photos from a USB Flash Drive on the Brother Machine Preview and Print Photos from a USB Flash Drive Print Photos by Image Number 130 ...

Page 138: ...ant to print and then press it 4 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 Read and confirm the displayed list of options 6 To change the print settings press Print Settings When finish...

Page 139: ...nt a PDF file with the markups or stamps 7 Press Black Start or Color Start IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing Related Information Print Data Directly from a USB Flash Drive 132 ...

Page 140: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Macintosh Configure Scan Settings Using Web Based Management 133 ...

Page 141: ...rive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Scan to Email Attachment Send Scanned Data to an Email Server Scan to FTP Scan to Network Windows Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from ControlCente...

Page 142: ...igit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Sc...

Page 143: ...he Touchscreen and is highlighted in blue 4 Press to PC 5 Press to Image 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 7 Do one of the following To change the setti...

Page 144: ... brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Color Change the amount of background color that is removed To save the settings as a shortcut press Save as Shortcut Yo...

Page 145: ...rompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Select the scan ...

Page 146: ...Press to File 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 7 Do one of the following To change the settings press Options and then go to the next step Press Start ...

Page 147: ...rtain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Color Change the amount of background color that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions ...

Page 148: ...instructions to complete the scanning job 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Scan Long Paper ADF Available only for certain models Scan a long document usin...

Page 149: ...ord or remove the USB flash drive from the machine while it is reading the data You could lose your data or damage the USB flash drive MFC J5830DW MFC J5930DW 1 Load your document 2 Insert a USB Flash memory drive into your machine The LCD automatically changes 3 Press Scan to Media 4 Do one of the following To change the settings press Options and then go to the next step To set your own default ...

Page 150: ...e brightness level Contrast Select the contrast level Auto Crop Available only for certain models Scan multiple documents placed on the scanner glass to a USB flash drive The machine will scan each document and create separate files or a single multi page file ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Availabl...

Page 151: ...re removing the USB flash drive from the machine IMPORTANT The LCD displays a message while reading the data DO NOT unplug the power cord or remove the USB flash drive from the machine while it is reading the data You could lose your data or damage the USB flash drive Related Information Scan Using the Scan Button on Your Brother Machine Compatible USB Flash Drives Important Note 144 ...

Page 152: ...ard Other USB devices are not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported Related Information Print ...

Page 153: ...own in the illustration You must place the documents at least 0 4 in 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 10 degrees this feature will not work The ADF must be empty to use Auto Crop The Auto Crop feature is available for a maximum of 16 documents depending on the size of the documents MFC J5330DW MF...

Page 154: ...e is supported by technology from Reallusion Inc 2 Insert a USB Flash memory drive into your machine The LCD automatically changes 3 Press Scan to Media Options Auto Crop 4 Press On 5 Press OK 6 Press Start The machine starts scanning Follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine Important Note 147 ...

Page 155: ...lay the computer where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s...

Page 156: ...can 3 Swipe left or right or press d or c to display to PC The icon moves to the middle of the Touchscreen and is highlighted in blue 4 Press to PC 5 Press to OCR 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four ...

Page 157: ...Size Select your document size Brightness Select the brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Color Change the amount of background color that is removed To save ...

Page 158: ... where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine scans the document and saves it as a file attachment I...

Page 159: ... your document 2 Press Scan 3 Swipe left or right or press d or c to display to PC The icon moves to the middle of the Touchscreen and is highlighted in blue 4 Press to PC 5 Press to E mail 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use...

Page 160: ... size Brightness Select the brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Color Change the amount of background color that is removed To save the settings as a shortcu...

Page 161: ...uttons on the LCD When finished press OK If the email address is stored in the machine s address book press Address Book and then select the email address Press OK 4 Confirm the email address and then press Next 5 Do one of the following To change the settings press Options and then go to the next step To set your own default settings after making changes to settings press the Set New Default opti...

Page 162: ... 6 Confirm the email address and then press Next 7 Do one of the following To change the settings press Options and then go to the next step To set your own default settings after making changes to settings press the Set New Default option and then press Yes To restore the factory settings press Factory Reset and then press Yes Press Start to start scanning without changing additional settings The...

Page 163: ...you want to make this a One Touch Shortcut Follow the LCD instructions 9 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 156 ...

Page 164: ...FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information For added convenience configure different profiles to save your favorite Scan to FTP destinations Set up a Scan to FTP Profile Upload Scanned Data to an FTP Server 157 ...

Page 165: ...our browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan to FTP Network menu in the left navigation bar 4 Select the FTP option and then click Submit 5 Click the Scan to FTP Network P...

Page 166: ... 16 Click the File Type drop down list and then select the file type you want to use for the scanned document If you choose the User Select option the machine will prompt users to select a setting each time they use the scan profile 17 Click the Document Size drop down list and then select your document size from the list This is necessary to make sure the scanned file is the correct size 18 If yo...

Page 167: ...s Finish 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Scan Long Paper ADF Available only for certain models Scan a long document using the ADF File Name Rename the fi...

Page 168: ...information When you finish the settings press Start If the profile is complete press Start After you press Start the LCD shows the message Connecting When the connection to the FTP server is successful the machine starts scanning If you are using the scanner glass set the next page and then press Continue If there are no more pages to scan press Finish 7 Select the scan settings you want to chang...

Page 169: ...ackground color that is removed User Name Enter the user name To save the profile as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 8 Press Start to start scanning The LCD shows the message Connecting When the connection to the FTP server is successful the machine starts scanning If you are using the scanner glass set t...

Page 170: ...Windows Scan to Network Windows Scan documents directly to a CIFS server on your local network For added convenience you can configure different profiles to save your favorite Scan to Network destinations Set up a Scan to Network Profile Upload Scanned Data to a CIFS Server 163 ...

Page 171: ... type it and then click 2 Click the Scan tab 3 Click the Scan to FTP Network menu in the left navigation bar 4 Select the Network option and then click Submit 5 Click the Scan to FTP Network Profile menu in the left navigation bar 6 Select the profile you want to set up or change 7 In the Profile Name field type a name for this server profile up to 15 alphanumeric characters The machine will displ...

Page 172: ... legible 17 To PIN protect this profile in the Use PIN for Authentication field select On 18 If you selected On for the Use PIN for Authentication field type a four digit PIN in the PIN Code field 19 To set your authentication method select the authentication method you want from the Auth Method option 20 In the Username field type a user name up to 96 characters that has permission to write data ...

Page 173: ...he machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Administrator tab 3 Click the Date Time menu in the left navigation bar 4 In the Date fields enter the date 5 Select either 12h Clock or 24h Clock as your Clock Type available only for certain countries 6 In the Time fields ent...

Page 174: ...Related Information Set up a Scan to Network Profile 167 ...

Page 175: ...nning If you are using the scanner glass set the next page and then press Continue If there are no more pages to scan press Finish 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your docu...

Page 176: ...and then press OK 6 Do one of the following To change the settings press Options and then go to the next step If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information When you finish the settings press Start If the profile is complete press Start After you pres...

Page 177: ... detecting blank pages in the scanned data The higher the sensitivity the easier it is for the machine to detect blank pages Remove Background Color Change the amount of background color that is removed User Name Enter the user name To save the profile as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 8 Press Start to s...

Page 178: ...ndows 10 The Web Services protocol enables Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows Vista Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows Vista SP2 or greater Windows 7 Wind...

Page 179: ...he machine you want to install Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Serv...

Page 180: ...To uninstall drivers click Uninstall or Remove device Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 173 ...

Page 181: ...the Paper size setting or a lower resolution in the Resolution DPI setting MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Load your document 2 Press Scan WS Scan 3 Press a or b to select the type of scan you want and then press it 4 Press a or b to display the computer where you want to send data and then press the computer name 5 Press Start The machine starts scanning MFC J5830DW MFC J5930DW ...

Page 182: ...ws Vista Click your machine and then click the Scan Profiles button The Scan Profiles dialog box appears Windows 7 Windows 8 and Windows 10 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then...

Page 183: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 176 ...

Page 184: ... Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical character recognition OCR language to match the languag...

Page 185: ...f you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type a ...

Page 186: ...rtain models ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine Important Note 179 ...

Page 187: ...r icon The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings Settings Applicable Features Image OCR E mail File Target Application E mail Appl...

Page 188: ...u want to use for the scanned data File size Change the file size by moving the File size slider to the right or left OCR Language Set the optical character recognition OCR language to match the language of the scanned document s text available only for certain models Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder File Nam...

Page 189: ... button in the scan settings dialog box to configure advanced settings Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again Contrast Increase or decrease the Contrast l...

Page 190: ...Related Information Scan Using the Scan Button on Your Brother Machine 183 ...

Page 191: ...achine Use the software applications provided by Brother or use your favorite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14 or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 184 ...

Page 192: ...de to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 185 ...

Page 193: ...nt s Scan Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to open scann...

Page 194: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 187 ...

Page 195: ... Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Color Text and Graph 300 x 300 dpi 24bit Color Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Color as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode Win...

Page 196: ...time but produce a finer scanned image Scan Type Select from a range of scan color depths Auto Use for any type of document This mode automatically picks an appropriate color depth for the document Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black...

Page 197: ... document When using the Automatic 2 sided Scan feature you must select the Long edge binding or Short edge binding option depending on the layout of your original to make sure the data file you create appears correctly Available only for certain models ID Card Scan Select this check box to scan both sides of an identification card onto one page Advanced Settings Configure advanced settings by cli...

Page 198: ...olCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Related Information Scan Using ControlCenter4 Home Mode Windows 191 ...

Page 199: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Counter Indicates the page number of the scanned page currently shown in the ima...

Page 200: ...c Zooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image appears in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 193 ...

Page 201: ...ies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected and how many copies of each image will print b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings an...

Page 202: ...an Application Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Click the Open with an Application button 2 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mode Window...

Page 203: ...e setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dialog...

Page 204: ...st click and then type the password 10 To change the file name click the Change button if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 197 ...

Page 205: ...in the ADF To scan both sides of a document automatically you must use the ADF not the flatbed scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Under Document Type select Custom and then click the Custom Settings button The Custom Scan Settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short...

Page 206: ... right arrow buttons to preview each scanned page 11 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to open scanned data in another application Click Send E mail to attach scanned data to an email Click OCR to convert your scanned document to an editable text file available only for certain models Related Information Scan Us...

Page 207: ...for scanning and sharing documents PDF Multi Page pdf recommended for scanning and sharing documents PDF A Single Page pdf recommended for scanning and sharing documents PDF A Multi Page pdf recommended for scanning and sharing documents High Compression PDF Single Page pdf High Compression PDF Multi Page pdf Secure PDF Single Page pdf Secure PDF Multi Page pdf Searchable PDF Single Page pdf Searc...

Page 208: ...or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File Size Priority Adjust the data compression ratio of the scanned image Change the file size by moving the File Size Priority slider to the right or left Custom Settings Select the Custom option click the...

Page 209: ...canned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Off...

Page 210: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 203 ...

Page 211: ...e the file name click Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 204 ...

Page 212: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 205 ...

Page 213: ...down list click and then type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution and color if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related I...

Page 214: ... documents in the ADF To scan both sides of a document automatically you must use the ADF not the flatbed scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the button for the setting you want to change Image OCR E mail or File The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or ...

Page 215: ... the file name click Change To change Destination Folder click the folder icon 8 Click Scan The machine starts scanning You have now changed the default settings for your selected Scan to action These settings will be used the next time one of the scan options Image OCR E mail or File is selected for this action Related Information Scan Using ControlCenter4 Advanced Mode Windows 208 ...

Page 216: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 209 ...

Page 217: ... 7 Change the scan settings such as file format file name scan location resolution and color if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 210 ...

Page 218: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the ...

Page 219: ...ange To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 212 ...

Page 220: ...Mode Windows Your machine can convert characters in a scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The sca...

Page 221: ... Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 214 ...

Page 222: ...computer must be connected to the Internet 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx Microsoft Office PowerPoint pptx or Microsoft Office Excel xlsx option 6 Change the scan se...

Page 223: ...canning Yes Yes Yes Yes 2 sided Scanning Available only for certain models Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when scanning pictures TIFF Single Page tif TIFF Mu...

Page 224: ...s text Available only for certain models File Name Click Change to change the file name s prefix Destination Folder Click the folder icon to browse and select the folder where you want to save your scanned documents Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically disp...

Page 225: ...o the field to set the Brightness level Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multiple pages After a page is scanned select ...

Page 226: ...certain models ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Default Select this option to restore all settings to their factory setting values Related Information Scan Using ControlCenter4 Advanced Mode Windows Important Note 219 ...

Page 227: ...orts both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14 may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14 Do one of the following Windows Vista and Windows 7 Using your computer click Start All Programs Nuance PaperPo...

Page 228: ...des of the document MFC J5930DW Automatic 2 sided scan is available only when using the ADF You cannot use PreScan to preview an image 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 221 ...

Page 229: ...s available only when selecting the Gray Error Diffusion True Gray or 24bit Color options from the Scan Type settings 1 Scan Select the Photo Web or Text option depending on the type of document you want to scan Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Color Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Color Text Use f...

Page 230: ...to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type a value in the field to set the brightness level 6 Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and lig...

Page 231: ...riginal to make them easier to read Edge Emphasis Make the characters of the original sharper Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolution Page Control Edge Fill Fill in the edges on four sides of the scanned imag...

Page 232: ...he document you must scan using the scanner glass also called the flatbed 1 Load your document 2 Launch your scanning application Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog bo...

Page 233: ...d Scan and you want to scan both sides of your document select Feeder Scan both sides as Source 6 Click Scan The machine starts scanning the document Related Information Scan from Your Computer Windows WIA Driver Settings Windows 226 ...

Page 234: ...er or Flatbed option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available if you select the Document Feeder as the Paper source option 227 ...

Page 235: ...ncrease or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but produce a fine...

Page 236: ...d enhance text and images in photos taken of a whiteboard These applications are not available for Windows Server series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navigation b...

Page 237: ...There are several ways you can use your Macintosh to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favorite scanning application Scan Using ControlCenter2 Macintosh Scan Using TWAIN Compliant Applications Macintosh 230 ...

Page 238: ...2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of a Document Automatically Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to Email Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Sc...

Page 239: ...g ControlCenter2 Macintosh Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 232 ...

Page 240: ...th resolution and color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image opens in the application you have selected Related Information Scan Using ControlCenter2 Macintosh 233 ...

Page 241: ...rolCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 234 ...

Page 242: ... up menu type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file name destination folder resolution and color if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Macintosh 235 ...

Page 243: ... ADF not the flatbed scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the scan type button Image OCR E mail or File you want to use The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option dep...

Page 244: ... The machine starts scanning You have now changed the default settings for your selected Scan to action These settings will be used the next time this scan type Image OCR E mail or File is clicked for this action Related Information Scan Using ControlCenter2 Macintosh 237 ...

Page 245: ... Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 238 ...

Page 246: ...Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Macintosh 239 ...

Page 247: ...ent The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button The...

Page 248: ...d color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Macintosh 241 ...

Page 249: ...in a scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the OCR...

Page 250: ... color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Macintosh 243 ...

Page 251: ... 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx option If a message dialog box regarding the Internet co...

Page 252: ...how Scanner Interface Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferre...

Page 253: ...gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 24bit Color Use to create an image with the most accurate color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and ha...

Page 254: ... areas ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Remove Background Color Select this option to remove the base color of documents to make the scanned data more recognizable When you use this feature select from three settings high medium and low Skip Blank Page Remove blank pages of the docum...

Page 255: ...n Type or Adjust Image if needed 3 Click the Document Size pop up menu and then select your document size 4 Click the PreScan option to preview your image and crop unwanted portions before scanning After you select a document size adjust the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan To scan both sides of the document MFC J5930D...

Page 256: ... TWAIN Driver Settings Macintosh 249 ...

Page 257: ...e of scan color depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of ...

Page 258: ...ecrease reveals more details in gray areas You can also type a value in the box to set the contrast Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolutions 5 2 sided Scanning If you select this check box the machine scans b...

Page 259: ...Home Scan Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Set the Scan Job Email Report Using Web Based Management 252 ...

Page 260: ... your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan Job e mail report menu in the left navigation bar 4 In the Administrator Address field type the email address 5 For the scan...

Page 261: ...arge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster Copy on Both Sides of the Paper 2 sided Copy Copy an ID Card Use the Ledger Copy Shortcuts Copy in Ink Save Mode Copy Options Use Preset Copy Settings 254 ...

Page 262: ...opies Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad Options Press to change the copy settings for the next copy only When you have finished changing settings press OK Current setting indicati...

Page 263: ...pies Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad Copy preset settings You can copy with a variety of settings by pressing the buttons that are already set up in the machine To select these ...

Page 264: ... options you can save them by pressing the Save as Shortcut button 5 Press Black Start or Color Start To stop copying press Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Use Preset Copy Settings Copy Options 257 ...

Page 265: ...use If you selected the Custom 25 400 option press backspace to erase the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Bl...

Page 266: ... press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Black Start or Color Start If you selected the Fit to Page option your machine adjusts the copy siz...

Page 267: ...r each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish MFC J5830DW MFC J5930DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscre...

Page 268: ...tter Ledger A4 A3 or Executive Poster copy is not available for Executive size paper You can make only one Poster copy at a time MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscr...

Page 269: ...of settings you have selected and then press OK 7 When you have finished changing settings press Black Start or Color Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan ...

Page 270: ...umber of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press Options Page Layout 5 Swipe up or down or press a or b to display the options and then press the option you want Option Description Off 1in1 2in1 Portrait 2in1 Landscape 2in1 ID Using the scanner glass 4in1 Portrait 4in1 Landscape Poster 2x1 Using the scanner glass Poster 2x2 Using the sca...

Page 271: ...ess Black Start or Color Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish Related Information Copy 264 ...

Page 272: ... single sided documents in the ADF for 2 sided copying MFC J5930DW You can copy 2 sided documents automatically up to Letter size using the ADF MFC J5330DW MFC J5830DW When you manually make 2 sided copies from a 2 sided document use the scanner glass You can use only Letter A4 A5 or Executive size plain paper Portrait 1 sided to 2 sided Long Edge Flip 1 sided to 2 sided Short Edge Flip 2 sided to...

Page 273: ... of a 2 sided document manually press 2 sided 2 sided Use the scanner glass to make 2 sided copies of a 2 sided document manually 7 Review your settings on the Touchscreen and then press OK 8 Press Black Start or Color Start If you placed the document in the ADF the machine scans the pages and starts printing 9 If you are using the scanner glass repeat the following steps for each page of the docu...

Page 274: ...ally MFC J5930DW To make 1 sided copies from a 2 sided document follow these steps a To change the layout options press Layout and then press Long Edge Flip or Short Edge Flip b Press 2 sided 1 sided Load your document in the ADF to use the automatic 2 sided copy feature 7 Review your settings on the Touchscreen and then press OK 8 Press Black Start or Color Start If you placed the document in the...

Page 275: ...corner of the scanner glass a b c d a a 0 12 in 3 mm or greater top left b 8 4 in 213 mm c 5 4 in 137 mm d scannable area 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press ...

Page 276: ... Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press Options Page Layout 2in1 ID 5 Read and confirm the displayed list of settings you have selected When you have finished changing settings press OK 6 Press Black Start or Color Start The machine...

Page 277: ...onfirm 4 Press d or c to display options and then press the option you want Option Description Ledger 2in1 Letter Ledger Letter Note L Letter Note P Letter Grid Letter Blank Letter Center 5 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK E...

Page 278: ...scanning all the pages press Finish MFC J5830DW MFC J5930DW 1 Load your document 2 Swipe left or right or press d or c to display LGR Copy Shortcuts and then press it 3 If information appears on the Touchscreen read it and then press OK to confirm 4 Swipe left or right or press d or c to display options and then press the option you want Option Description LGR 2in1 LTR LGR LTR Note L LTR Note P LT...

Page 279: ...your new option Repeat the previous step and this step to change other settings as needed 11 When you have finished changing settings press OK 12 Press Black Start or Color Start 13 If you are using the scanner glass when choosing the LGR 2in1 option repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scan...

Page 280: ...es using the Touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press Options Advanced Settings Ink Save Mode 5 Read and confirm the displayed list of settings you have selected and then press OK 6 When you have finished changing settings press Black Start or Color Start MFC J5830DW MFC J5930DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the ...

Page 281: ... Important Note 274 ...

Page 282: ... Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the text lighter Stack Sort Select to stack or so...

Page 283: ...he scanner glass Watermark Copy Places text in your document as a watermark Remove Background Color Removes the document s background color in copies The white background becomes more apparent This saves some ink and may make certain copies easier to read Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy ...

Page 284: ...g on paper other than Letter size you must change the Paper Size setting Tray Select Select the tray with the best paper type and size for your document Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction rati...

Page 285: ... Ink Save Mode Prints the colors lighter and emphasize the outlines of the images Thin Paper Copy Avoids bleeding through on the thin paper when copying Book Copy Corrects dark borders and skew when copying from the scanner glass Watermark Copy Places text into your document as a watermark 278 ...

Page 286: ...s more apparent This saves some ink and may make certain copies easier to read You can save the current settings by pressing Save as Shortcut The Ink Save Mode Thin Paper Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Related Information Copy Copy a Document Important Note 279 ...

Page 287: ...he preset copy settings Option Description LTR LGR Enlarge a Letter document to Ledger Normal Copy with the normal quality 2sided 1 2 Select a 2 sided copy layout from the options before you can start 2 sided copying The layout of your document determines which 2 sided copy layout you should select 2sided 2 2 MFC J5930DW 2in1 ID Copy both sides of your identification card onto one page keeping the...

Page 288: ... Divide your document into sections for assembling them into a poster Ink Save Reduce the amount of ink consumed for copies Book Correct dark borders and skew when copying a book from the scanner glass Related Information Copy Copy a Document Important Note 281 ...

Page 289: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 282 ...

Page 290: ... ADF Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Change the Fax Auto Redial Setting Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 283 ...

Page 291: ...Call Select a number from the Outgoing Call history Press Call History Outgoing Call Select the number you want and then press Apply Caller ID History Select a number from the Caller ID history Press Call History Caller ID History Select the number you want and then press Apply Address Book Select a number from the Address Book Press Address Book Do one of the following Select the number you want ...

Page 292: ...or in the Color Setting the Touchscreen asks if you want to send a color fax Press Yes Color fax to confirm The machine starts dialing and sending the document 7 When the Touchscreen displays Next page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next page on the scanner glass and then press OK The ma...

Page 293: ...ge the fax settings for the next fax only When finished press OK Current setting indications Press the following icons to change these settings for the next fax only Glass Scan Size Fax Resolution Contrast 2 sided Fax MFC J5930DW 5 Press Fax Start 6 Do one of the following If you are using the ADF the machine starts scanning and sending the document If you are using the scanner glass and selected ...

Page 294: ...Related Information Send a Fax Fax Options 287 ...

Page 295: ...he layout of your document 1 Load your document in the ADF 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Options 2 sided Fax 4 Do one of the following If your document is flipped on the Long edge press the 2 sided Scan Long Edge option If your document is flipped on the Short edge press the 2 sided Scan Short Edge option 5 Press OK 6 Enter the fax number 7 Press Fax Start...

Page 296: ...n press Fax Sending Faxes 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If you are using the scanner glass press Send MFC J5830DW MFC J5930DW 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If you ar...

Page 297: ... before hanging up 2 Load your document 3 Press to display the Fax Start button 4 Press Fax Start If you are using the scanner glass press Send 5 Replace the handset of an external telephone MFC J5830DW MFC J5930DW 1 Ask the other party to wait for fax tones beeps and to press the Start key before hanging up 2 Load your document 3 Press to display the Fax Start button 4 Press Fax Start If you are ...

Page 298: ...ss Add Number You can add numbers to the broadcast in the following ways Press Add Number and enter a fax number using the dial pad Press OK If you downloaded Internet Fax To broadcast using an email address press enter the email address and press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to ad...

Page 299: ... press OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number you want to add Repeat this step to enter additional fax numbers 5 When finished press OK 6 Press Fax Start 7 Do one of the following If you are using the ADF the machine starts scanning and sending the document If you are using the scanner glass the machine starts scanni...

Page 300: ... Set up Groups for Broadcasting Enter Text on Your Brother Machine 293 ...

Page 301: ...canceling To cancel the current number being dialed press the name or number on the Touchscreen Press Yes to confirm or press No to exit without canceling To exit without canceling press MFC J5830DW MFC J5930DW 1 Press to return to the Home screen 2 Press 3 Do one of the following To cancel the entire broadcast press Entire Broadcast Press Yes to confirm or press No to exit without canceling To ca...

Page 302: ...hite fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Options Real Time TX 4 Press On or Off 5 Press OK 6 Enter th...

Page 303: ...e memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start If you are using the scanner glass go to the next step 11 When the Touchscreen displays Next page do one of the following Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine starts scanning the page Repeat this ...

Page 304: ...en the Touchscreen displays Next Page do one of the following Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine starts scanning the page Repeat this step for each additional page Related Information Send a Fax 297 ...

Page 305: ...ial setting is set to On the machine redials once after five minutes The default setting is On MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press Related Information Send a Fax 298 ...

Page 306: ...dy in process 3 When you press while the machine is dialing or sending the Touchscreen displays Cancel Job Press Yes MFC J5830DW MFC J5930DW 1 Press to return to the Home screen 2 Press to cancel a fax that is already in process 3 When you press while the machine is dialing or sending the Touchscreen displays Cancel Job Press Yes Related Information Send a Fax Telephone and Fax problems 299 ...

Page 307: ...b you want to check or cancel a Press a or b to scroll through the waiting jobs If needed press the job you want to cancel b Press OK c Press Yes to confirm or press No to exit without canceling 3 When finished press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a Swipe up or down or press a or b to scroll t...

Page 308: ...s You cannot send a color fax when Preview is set to On Delayed Fax black and white only Set the time of day the delayed faxes will be sent Batch TX black and white only Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overse...

Page 309: ... to send color faxes with multiple pages Delayed Fax black and white only Set the time of day the delayed faxes will be sent Batch TX black and white only Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overseas Mode Set to ...

Page 310: ...x Receive a Fax Receive Mode Settings Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval 303 ...

Page 311: ... Receive Mode Settings Receive Mode Settings Receive Modes Overview Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring Set Easy Receive 304 ...

Page 312: ...automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press the Hook button When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machin...

Page 313: ...our Brother machine Your external telephone answering device TAD will answer every call automatically Voice messages are stored on the external TAD and fax messages are printed Select External TAD as your Receive Mode Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Select Fax Only as your Receive Mode Will you be using your Brot...

Page 314: ...lated Information Receive Mode Settings Distinctive Ring Voice Mail Remote Retrieval Commands Register the Distinctive Ring Pattern Turn off Distinctive Ring Connect an External TAD Telephone and Fax problems 307 ...

Page 315: ... MFC J5330DW 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of times you want the line to ring before the machine answers 0 1 2 3 or 4 If you select 0 the machine will answer immediately and the line will not ring at all available only for some countries 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of t...

Page 316: ... s call on any telephone MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive F T Ring Time 2 Press how long the machine will double ring to alert you to a voice call 20Secs 30Secs 40Secs or 70Secs 3 Press Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set time MFC J5830DW MFC J5930DW 1 Press Setting...

Page 317: ...tension telephone press 51 If Easy Receive is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the fax receive code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive...

Page 318: ...Home Fax Receive a Fax Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 311 ...

Page 319: ...Yes 5 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes press Continue Press Yes to confirm Your faxes will be deleted To print all the stored faxes press Print All Faxes Before Delete If you do not want to turn off Fax Preview press Cancel MFC J5830DW MFC J5930DW 1 Press Settings 2 Press Fax Preview 3 Pr...

Page 320: ... includes old and new faxes A blue mark appears next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Dele...

Page 321: ...tiple pages do one of the following Press Print All Pages to print the whole message A Touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If your fax is lar...

Page 322: ...you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Old Faxes to delete all faxes you have viewed 3 Perform the following operations by pressing the buttons shown in the table Button Result Enlarge the fax Reduce the fax or Scroll vertically or Scroll horizontally Rotate the fax...

Page 323: ...o print the whole message The Touchscreen asks you to delete the fax in the memory To delete the fax press Yes To keep the fax in the memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If your fax is large there may be a delay before it is displayed The Touchscreen displays the current page number...

Page 324: ...e machine calculates the reduction ratio using the page size of the fax and your Paper Size setting MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related Information Receive a Fax Paper Settings P...

Page 325: ... set the current date and time on the machine This feature is available only for black and white faxes MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Related Information Receive a Fax 318 ...

Page 326: ... empty MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Ask the other party to load the fax and to press the Start or Send key 2 Press to display the Fax Start button 3 When you hear CNG tones slow repeated beeps press Fax Start 4 Press Receive to receive the fax 5 Replace the external handset MFC J5830DW MFC J5930DW 1 Ask the other party to load the fax and to press the Start or Send key 2 Press...

Page 327: ...ard to Cloud The machine forwards your received faxes to the online services Off This feature is available only for black and white faxes Forward Incoming Faxes to Another Machine Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Change Memory Receive Opt...

Page 328: ...urned on a backup copy of received faxes will not be printed even if you select Backup Print On If you receive a color fax your machine only prints the color fax and does not forward it to the Fax Forwarding number you programmed 5 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Swipe up or down or press a or b to display the Fax Forward option and th...

Page 329: ...Related Information Memory Receive Options 322 ...

Page 330: ...e the area code if it is the same as your machine s area code 4 Do one of the following If you are programing a cell phone number and your cell phone does not need a PIN press OK If you are programing a pager number and your pager needs a PIN enter the PIN press press Pause and then enter your fax number followed by for example press 12345 Pause 18005556789 Press OK If you do not need a PIN press ...

Page 331: ...f you do not need a PIN press Pause and then enter your fax number followed by for example press Pause 18005556789 Press OK 5 Press Related Information Memory Receive Options Remote Retrieval Commands 324 ...

Page 332: ...ch stored fax This feature is available only for black and white faxes MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Swipe up or down or press a or b to display the Fax St...

Page 333: ...Receiving software runs your machine transfers faxes to your computer automatically MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Setup Receive PC Fax Receive 2 Press On The Touchscreen displays the message Run the PC Fax Receive program on your computer 3 Press OK 4 Press USB or press the name of the computer you want to receive faxes if you are on a network Pr...

Page 334: ...e the destination computer repeat these steps Related Information Memory Receive Options Transfer Your Faxes or Fax Journal Report Transfer Faxes to Your Computer Receive Faxes Using PC FAX Receive Windows 327 ...

Page 335: ...Send Fax to PC If you press Yes faxes in the memory will be sent to your computer before the setting changes If you press No faxes in the memory will not be erased and the setting will be unchanged MFC J5830DW MFC J5930DW If received faxes have already been printed the Touchscreen displays Erase all faxes If you press Yes faxes in the memory will be erased before the setting changes If you press N...

Page 336: ...ry Receive 2 Press Off The Touchscreen displays Print all faxes or Erase all faxes if received faxes are in your machine s memory 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The Touchscreen displays Print all faxes or Erase all faxes if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Chang...

Page 337: ...es from the memory 1 Press Settings All Settings Fax Print Fax You can also print the faxes from the memory by pressing Stored Faxes on the Touchscreen 2 Press Yes MFC J5830DW MFC J5930DW If you select Paging USA and Canada only or Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Fax You can also print the faxes from the memory by pressing Stored Faxes on...

Page 338: ...eval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 331 ...

Page 339: ... Receive Code 51 or Telephone Answer Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Remote Access 2 Enter a three digit code using the numbers 0 through 9 or using the dial pad The preset cannot be changed Press OK DO NOT use the same code used for Fax Receive Code 51 or Telephone Answer...

Page 340: ... a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deactivate your machine 6 Hang up If your machine is set to Manual mode and you are using Remote Retrieval wait for about 100 seconds after your fa...

Page 341: ...s not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 3 Paging USA and Canada only 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messages have been erased f...

Page 342: ...one long beep you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will for...

Page 343: ...ssages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Related Informa...

Page 344: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting Dial Access Codes and Credit Card Numbers 337 ...

Page 345: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode Special Line Considerations 338 ...

Page 346: ...5330DW 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s Touchpanel Any digits dialed after this will send tone signals When you are finished with the call the machine will return to the Pulse dialing service MFC J5830DW MFC J5930DW 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s Touchpanel An...

Page 347: ... ringing to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related Informa...

Page 348: ...ers Voice Operations Special Line Considerations Special Line Considerations Rollover Telephone Lines Two Line Telephone System Convert Telephone Wall Outlets Install Your Brother Machine an External Two Line TAD and Two Line Telephone 341 ...

Page 349: ...anada The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a rollover system only if it is the last number in the sequence so the call cannot roll away Do not place the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does n...

Page 350: ...e only in the USA and Canada The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line telephone and see if it can access both lines If it can you must separate the line...

Page 351: ...from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the...

Page 352: ...h line cord if you add a two line telephone 1 Place the two line TAD and the two line telephone next to your machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1...

Page 353: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 346 ...

Page 354: ...the second fax or telephone number up to 20 digits using the Touchscreen Press OK f Press OK to confirm To store another Address Book number repeat these steps 3 Press MFC J5830DW MFC J5930DW 1 Press Fax Address Book 2 Do the following steps a Press Edit Add New Address Name b Enter the name up to 16 characters using the Touchscreen Press OK c Press Address 1 d Enter the first fax or telephone num...

Page 355: ...Related Information Store Fax Numbers Dial Access Codes and Credit Card Numbers Set up Groups for Broadcasting 348 ...

Page 356: ... Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen Press OK 6 Press OK to confirm the fax or telephone number you want to store 7 Press MFC J5830DW MFC J5930DW 1 Press Fax Call History Outgoing Call 2 Swipe up or down or press a or b to display the number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the O...

Page 357: ...the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen Press OK 6 Press OK to confirm the fax or telephone number you want to store 7 Press MFC J5830DW MFC J5930DW 1 Press Fax Call History Caller ID History 2 Swipe up or down or press a or b to display the name or number you want to store and then press it 3 Press Edit Add ...

Page 358: ...er To delete numbers press a or b to display Delete and then press it Select the fax or telephone numbers you want to delete by pressing them to display a red check mark and then press OK 3 Press MFC J5830DW MFC J5930DW 1 Press Fax Address Book Edit 2 Do one of the following Press Change to edit the names or fax or telephone numbers Swipe up or down or press a or b to display the number you want t...

Page 359: ...Related Information Store Fax Numbers 352 ...

Page 360: ...ected and then press OK to save your Group To store another Group for broadcasting repeat these steps 3 Press MFC J5830DW MFC J5930DW First you must store each fax number in the Address Book Then you can include them as numbers in the Group Each Group uses up an Address Book number You can store up to six Groups or you can assign up to 198 numbers to a large Group 1 Press Fax Address Book 2 Do the...

Page 361: ... Store Address Book Numbers 354 ...

Page 362: ...r press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press MFC J5830DW MFC J5930DW 1 Press Fax Address Book Edit Change 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Press Name 4 Enter the new Group name up to 16 characters using the Touchscreen Press OK How to change the stored name To...

Page 363: ...0DW MFC J5330DW 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 Press MFC J5830DW MFC J5930DW 1 Press Fax Address Book Edit Delete 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Press OK 4 Press Related Information Set up Groups for Broadcasting 356 ...

Page 364: ...check mark To delete a number from the Group press the check box of the number to remove the check mark 6 Press OK 7 Press OK 8 Press MFC J5830DW MFC J5930DW 1 Press Fax Address Book Edit Change 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Swipe up or down or press a or b to display the Add Delete option and then press it 4 Swipe up or down or press a or b t...

Page 365: ...ook option and then press it 7 Read and review the message on the Touchscreen and then press OK 8 Press a or b to display the number of Brother 2 9 Press the number 10 Press Apply 11 Press Fax Start You will dial 555 7000 To change a number temporarily you can substitute part of the number by pressing it using the Touchscreen For example to change the number to 555 7001 you could enter the number ...

Page 366: ...the number to 555 7001 you could enter the number Brother 1 555 using Address Book press Apply and then press 7001 using the Touchscreen If you must wait for another dial tone or signal at any point in the dialing sequence create a pause in the number by pressing Pause Related Information Voice Operations and Fax Numbers Store Address Book Numbers 359 ...

Page 367: ...External Devices Telephone Services and External Devices Voice Mail Distinctive Ring Caller ID Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 360 ...

Page 368: ...ne that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service estab...

Page 369: ...telephone number for your machine Contact your telephone company for availability and rates What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can only receive faxes You must pay for your telephone company s Dis...

Page 370: ...e the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring If you program the machine correctly it will recognize the registered ring pattern of the fax number within two ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Related Information Telephone Services and Exte...

Page 371: ...ess the stored ring pattern you want You will hear each pattern as you press the four buttons Make sure you select the pattern that the telephone company gave you Press OK 5 Press Distinctive Ring is now set to On If you do not want to receive faxes on your Distinctive Ring number you can turn off Distinctive Ring The machine will stay in Manual receive mode so you must set the Receive Mode again ...

Page 372: ...nctive Distinctive 2 Press Off 3 Press When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Miscellaneous Distinctive Distinctive 2 Press Off 3 Press When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again Related Information Distincti...

Page 373: ...ce you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries This feature may not be available in certain areas of the USA and Ca...

Page 374: ... 10 digits area code seven digit number If your dialing plan does not follow the standard 1 area code seven digit number dialing system for calling outside your area code you may experience problems returning calls from the Caller ID history and will not be able to return calls to those numbers using Caller ID history MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fa...

Page 375: ...telephone cord to the jack labeled LINE on your machine Connect the other end of the telephone cord to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system contact your VoIP provider After you have connected your machine to the VoIP system press the Hook button to verify the machine has a dial tone If the machi...

Page 376: ...the TAD must be connected to the EXT jack of the machine If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four ring...

Page 377: ...he protective cap 1 from the jack labeled EXT and then plug the telephone line cord from your external TAD into the EXT jack Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack 1 3 Set your external TAD to four rings or less The machine s Ring Delay setting does not apply 4 Record the outgoing message on your external TAD 5 Set the TAD to answer ca...

Page 378: ...end beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the...

Page 379: ...the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be rep...

Page 380: ...al Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use a Non Brother Cordless External Handset Use the Remote Codes 373 ...

Page 381: ...ne You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT Before you connect an external telephone remove the protective cap 3 from the EXT jack on the machine 1 2 3 1 Extension telephone 2 External telephone 3 Protective Cap Related Information External and Extension Telephones 374 ...

Page 382: ...he external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing the Start button and selecting the option to receive If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Pickup If you answer a call and no one is on the line You should assume that you re receiv...

Page 383: ...your non Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Pickup to transfer the call to the cordless handset Related Information External and Extension Telephones 376 ...

Page 384: ...e Start button and then selecting the option to receive Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and p...

Page 385: ...ve Code Enter the new code and then press OK To change the Telephone Answer Code press Tel Answer Enter the new code and then press OK If you do not want to change the Codes go to the next step To turn the Remote Codes Off or On press Remote Codes Press Off or On 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 Do one of the following To change the Fax...

Page 386: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports 379 ...

Page 387: ...will not be printed MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Fax Report Setting Transmission 2 Press the option you want If you select On Image or Error only Image the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On The image will not appear on the report when you send a color fax 3 Press If the transmission ...

Page 388: ...ay the Every Monday Every Tuesday Every Wednesday Every Thursday Every Friday Every Saturday or Every Sunday option and then press the first day of the seven day countdown 6 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Fax Report Setting Journal Period 2 Press Journal Period 3 Swipe up or down or press a or b to select an interval 6 12 24 hours 2 or 7 days The machine will print the...

Page 389: ... Set the Machine to Power Off Automatically 382 ...

Page 390: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 383 ...

Page 391: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 384 ...

Page 392: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 385 ...

Page 393: ...select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customized User Information screen for custom fax headers and cover pages Click the Sending tab and t...

Page 394: ... groups to personalize your Brother Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 387 ...

Page 395: ...following Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left na...

Page 396: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 389 ...

Page 397: ...ta and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then...

Page 398: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 391 ...

Page 399: ...down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or...

Page 400: ...st and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group ...

Page 401: ...ck Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard ...

Page 402: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 395 ...

Page 403: ... down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu...

Page 404: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 397 ...

Page 405: ... numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All C...

Page 406: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 399 ...

Page 407: ...ou turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to y...

Page 408: ...ms Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the message and click Ye...

Page 409: ...eeded Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually available only for Administrators Device Select the Brother machine that you want to receive PC FAX Lock available...

Page 410: ...tructions for a network user then the machine should already be configured for your network 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a device from the...

Page 411: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 404 ...

Page 412: ...d PC FAX Messages Windows Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 405 ...

Page 413: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 406 ...

Page 414: ...intosh PC FAX for Macintosh Use Brother s PC FAX software to send faxes directly from your Macintosh without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Macintosh 407 ...

Page 415: ...iving fax machine supports color faxes 1 Create a document in a Macintosh application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax number is ...

Page 416: ...click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Macintosh 409 ...

Page 417: ...Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 410 ...

Page 418: ...s Yes Scanning Yes Yes PC Fax Send Available only for certain models Yes Yes PC Fax Receive Available only for certain models Yes BRAdmin Light 1 Yes Yes BRAdmin Professional 3 2 Yes Yes Web Based Management Yes Yes Yes Remote Setup Available only for certain models Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 Windows 8 and Windows 10 only Yes Related ...

Page 419: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 412 ...

Page 420: ...evice status from an easy to read Windows Explorer style screen that changes color to identify the status of each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Center ...

Page 421: ...the Installation CD ROM Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for an Enterpris...

Page 422: ...ble with minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may wan...

Page 423: ...ess device is connected successfully the LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com MFC J5830DW MFC J5930DW 1 Press Settings All Settings Network WLAN WPS 2 W...

Page 424: ...he Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1...

Page 425: ...he instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the full driver and software package use the Brother installation disc 7 Select your machine and click Next 8 Type the PIN displayed on the machine s LCD...

Page 426: ...a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the full driver and software package use the Brother installation d...

Page 427: ...ion Method Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network ...

Page 428: ...tion 1 Check and write down the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key Infrastructure Open System NONE WEP Shared Key WEP WPA WPA2 PSK AES TKIP For example Network Name SSID HELLO Communication Mode Authentication Method Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encrypti...

Page 429: ...er machine supports the use of the first WEP key only 9 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the display shows Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s D...

Page 430: ...with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PA...

Page 431: ...P MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and ...

Page 432: ...e Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS AES TKIP For example Network Name SSID HELLO Communication Mode Authentication Method Encryption...

Page 433: ...d NONE CHAP MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the us...

Page 434: ...Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network 427 ...

Page 435: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 428 ...

Page 436: ...using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting a SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless network only one connection method...

Page 437: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 438: ...n Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 439: ... network Select the mobile device to which you want to connect Search for available devices again by pressing Rescan If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J5830DW MFC J5930DW If your mobile device supports Wi Fi Direct follow these steps to configure a Wi Fi Direct network When the machine receives the Wi Fi...

Page 440: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 433 ...

Page 441: ...OK appears on the machine s LCD press OK on your machine This will start the Wi Fi Direct setup If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J5830DW MFC J5930DW If your mobile device supports WPS PBC Push Button Configuration follow these steps to configure a Wi Fi Direct network When the machine receives the Wi Fi...

Page 442: ...ed on your mobile device in the machine Press OK Follow the instructions If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the Group Owner G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect Search for available devices again by pressing Res...

Page 443: ... Owner G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect Search for available devices again by pressing Rescan Do one of the following Press Display PIN Code to display the PIN on your machine and enter the PIN in your mobile device Follow the instructions Press Input PIN Code to enter a PIN shown on your...

Page 444: ...your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J5830DW MFC J5930DW If your mobile device supports the PIN Method of Wi Fi Protected Setup WPS follow these steps to configure a Wi Fi Direct network When the m...

Page 445: ... Wi Fi Direct Network Configuration Overview 438 ...

Page 446: ...gs screen and enter the SSID name and password If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J5830DW MFC J5930DW If your mobile device does not support Wi Fi Direct or WPS you must configure a Wi Fi Direct network manually 1 Press Settings All Settings Network Wi Fi Direct Manual 2 The machine will display the SSID ...

Page 447: ...nced Network Features Advanced Network Features Print the Network Configuration Report Fax Using the Internet I Fax Configure and Operate LDAP Search Synchronize Time with the SNTP Server Using Web Based Management 440 ...

Page 448: ...for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Print Reports Network Configuration Yes The machine prints the current Network Configuration Report MFC J5830DW MFC J5930DW 1 Press Settings All Settings Print Reports Network Configuration Yes The machine...

Page 449: ... messages to and from your Brother machine your computer s email application must support Multipurpose Internet Mail Extensions MIME To use this feature go to the Brother Solutions Center at support brother com click Downloads on your model page and download the I Fax Install Tool 1 2 3 4 5 6 1 Fax Sender 2 Telephone line 3 Your Brother Machine Receiver Sender 4 The Internet 5 A computer receives ...

Page 450: ...sy the circuit such as the Internet is may cause the system to take a longer time than usual to send an error mail When sending confidential documents we recommend using standard phone lines instead of the Internet due to its low level of security If the receiver s mail system is not MIME compatible you cannot use I Fax to send documents If possible find out in advance and note that some servers w...

Page 451: ...assword is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Settings and configure the following settings Send E mail Settings SMTP Port Server Authentication Method SMTP AUTH Account Name SMTP AUTH Account Password Receive E mail Settings POP3 IMAP4 Prot...

Page 452: ... IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Fax tab 5 Click I Fax in the left navigation bar 6 Click E mail Send and configure the following settings E mail Subject Size Limit Request Delivery Notification Send 7 When ...

Page 453: ...of the following Press and then enter the email address Press Address Book choose the email address of your recipient and then press Apply 6 Press Fax Start The machine starts scanning After the document is scanned it is transmitted to the recipient via your SMTP server You can cancel the send operation by pressing during scanning When the transmission is finished the machine will enter standby mo...

Page 454: ...Related Information Configure Your Brother Machine for Email or I Fax 447 ...

Page 455: ...t Type a password if you have set one and then click 4 Click the Fax tab 5 Click I Fax in the left navigation bar 6 Click E mail Receive and configure the following settings Auto Polling Polling Frequency Print Mail Header Delete Read Receive Error Mail Send Delivery Notification Receive There are two ways to receive email messages POP3 IMAP4 receiving at regular intervals POP3 IMAP4 receiving man...

Page 456: ... not in a plain text format or an attached file is not in the TIFF format the error message ATTACHED FILE FORMAT NOT SUPPORTED will be printed If the received mail is too large the error message E MAIL FILE TOO LARGE will be printed If Delete Read Receive Error Mail is On default then the error mail will be deleted POP3 or read IMAP4 from the email server automatically Related Information Configur...

Page 457: ...il IFAX Manual Receive Yes 2 The LCD will display Receiving and your machine will print the data from the email server MFC J5830DW MFC J5930DW 1 Press Settings All Settings Network E mail IFAX Manual Receive Yes 2 The LCD will display Receiving and your machine will print the data from the email server Related Information Configure Your Brother Machine for Email or I Fax How Received I Faxes Appea...

Page 458: ...pear on a Computer When a computer receives an I Fax document the document is attached to an email message that notifies you in its Subject line that your email server has received an I Fax You can either wait for your Brother machine to poll the email server or you can manually poll the email server to receive the incoming data Related Information Poll the Server Manually Receive an I Fax Automat...

Page 459: ...sing the Internet I Fax I Fax Options I Fax Options Forward Received Email and Fax Messages Set Up Relay Broadcast on Your Brother Machine Internet Fax I Fax Verification Mail I Fax Error Mail Configure Your Brother Machine for Email or I Fax 452 ...

Page 460: ...a forwarded email 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Fax tab 5 Click Remote Fax Options 6 Select Fax Forward in the Fwd Page Store Cloud field 7 Select the E mail ...

Page 461: ...ast function to save the communication fee 1 3 2 5 4 1 Internet available fax machine 2 The Internet 3 Your Brother Machine 4 Telephone line 5 Fax machine 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one ...

Page 462: ... the sign on the machine Use care in selecting a trusted domain any user on a trusted domain will be able to send a relay broadcast You can register up to five domain names Relay Broadcast Report Specify whether or not you want a report to print after the machine completes the relay broadcast 7 When finished click Submit Related Information I Fax Options Relay Broadcast from Your Brother Machine R...

Page 463: ...llowing If Fax Preview is set to Off press Fax If Fax Preview is set to On press Fax and then press Sending Faxes 3 Press Options Broadcasting Add Number 4 You can add email addresses to the broadcast in the following ways Press Add Number and press enter the email address and press OK Press Add from Address book Press the check box of the email address you want to add to the broadcast After you h...

Page 464: ...er you have checked all the email addresses you want press OK Press Search in Address book Enter the name and press OK The search results will be displayed Press the name and then press the email address you want to add to the broadcast The following is an example of how to enter the email address and phone number UKFAX brother co uk fax 123456789 E mail address Fax Phone Number The word fax must ...

Page 465: ...ne the method of entering the fax machine s fax number will vary depending on the mail application you are using 1 In your email application create a new mail message and type the email address of the relay machine and fax number of the first fax machine in the TO box The following is an example of how to enter the email address and fax number UKFAX brother co uk fax 123456789 E mail address Fax P...

Page 466: ...l was received and processed Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I Fax or email To use this feature set the Notification options in the Setup Mail RX and Setup Mail TX options of your Brother machine s control panel menu Related Information I Fax Options Enable Send Notifications for TX V...

Page 467: ...f information is sent with the image data This field is named MDN The receiver must support the MDN field to be able to send a notification report otherwise the request will be ignored 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Network E mail IFAX Setup Mail TX Notification 2 When switched to On an additional field of information is sent with the image data This field is named M...

Page 468: ...tification Off When Receive Notification is Off all forms of receive notification are disabled and no message is sent back to the sender regardless of the request To send TX verification mail the Sender must configure these settings Switch Notification in Setup Mail TX to On Switch Header in Setup Mail RX to All or Subject From To To receive TX verification mail the Receiver must configure these s...

Page 469: ...ess of the request To send TX verification mail the Sender must configure these settings Switch Notification in Setup Mail TX to On Switch Header in Setup Mail RX to All or Subject From To To receive TX verification mail the Receiver must configure these settings Switch Notification in Setup Mail RX to On 3 Press Related Information Internet Fax I Fax Verification Mail 462 ...

Page 470: ...ror message back to the Brother machine and the error message will be printed If there is an error while receiving an I Fax an error message will be printed for example The message being sent to the machine was not in a TIFF format To receive the error mail and have it print on your machine in Setup Mail RX switch the Header option to All or to Subject From To Related Information I Fax Options 463...

Page 471: ...r feature you can use the LDAP search to find fax numbers or email addresses The LDAP feature does not support simplified Chinese traditional Chinese or Korean The LDAP feature supports LDAPv3 The LDAP feature does not support SSL TLS You must use Simple Authentication to communicate with your LDAP server Related Information Advanced Network Features Change LDAP Configuration Using Web Based Manag...

Page 472: ...bar LDAP Search LDAP Server Address Port The default port number is 389 Search Root Authentication Username This selection will be available depending on the authentication method used Password This selection will be available depending on the authentication method used If the LDAP server supports Kerberos authentication we recommend selecting Kerberos for the Authentication settings It provides s...

Page 473: ...ress to search 2 Enter the initial characters for your search using the LCD You can enter up to 15 characters For more information about how to enter text see the Appendix 3 Press OK The LDAP search result will be shown on the LCD the icon appears before the local address book search results If there is no match on the server or the local address book the LCD will show Results cannot be found for ...

Page 474: ... you want 5 Press the name To view the details of the name press Detail 6 If the result includes more than one fax number or email address the machine will prompt you to select just one Press Apply Do one of the following If you are sending a fax and an I Fax press Fax Start If you are scanning to the E mail Server load your document press Next and then press Start Related Information Configure an...

Page 475: ...ne for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management Change LDAP Configuration Using Web Based Management Per...

Page 476: ...er s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click Date Time in the left navigation bar Select the time difference between your location and UTC from the Time Zone drop down list For example the time zone for Eastern Time in...

Page 477: ... 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 Select the SNTP check box to activate the settings 7 Restart your Brother machine to activate the configuration 8 Next to the SNTP check box click Advanced Settings and follow the instructions below Option Description Status Display...

Page 478: ... secondary SNTP server Primary SNTP Server Port Secondary SNTP Server Port Type the port number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours 9 Click Submit Related Info...

Page 479: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 472 ...

Page 480: ...tings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional 3 or Web Based Management MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Network Network Reset 2 The message confirming reset will be displayed Press OK for two seconds The machine will restart MFC J5830DW MFC J5930DW 1 Press Settings All Settings Network Networ...

Page 481: ...ait for one minute and then try to print the report again MFC J5830DW MFC J5930DW 1 Press Settings All Settings Print Reports WLAN Report Yes The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wire...

Page 482: ... TS 03 The wireless network and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this information ask your network administrator TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption methods of the wireless access point router Yo...

Page 483: ...ings 2 See the documentation provided with your WLAN access point router for information on how to find the security settings If the WLAN access point router is set to not broadcast the SSID the SSID will not automatically be detected You will have to manually enter the SSID name The Network key may also be described as the Password Security Key or Encryption Key If you do not know the SSID and wi...

Page 484: ...ity Before Using Network Security Features Secure Function Lock 3 0 Manage Your Network Machine Securely Using SSL TLS Send or Receive an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network 477 ...

Page 485: ...ailable today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure However note that if you disable FTP the Scan to FTP feature will be disabled Related Information Security 478 ...

Page 486: ...he functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Scan Using Secure Function Lock 3 0 Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new ID Card Using Machine s Control Panel 479 ...

Page 487: ...AirPrint Google Cloud Print and Brother iPrint Scan If you register users logon names in advance the users will not need to enter their passwords when they use the print function Copy Scan Scan includes scan jobs sent via Brother iPrint Scan Fax supported models only Send Receive Media Print from Scan to Web Connect supported models only Apps supported models only Page Limits Color Print Page Coun...

Page 488: ...the User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submit 13 Click the User List menu in the left navigati...

Page 489: ...tricted users To scan using the machine s control panel Restricted users must enter their PINs on the machine s control panel to access Scan mode To scan from a computer Restricted users must enter their PINs on the machine s control panel before scanning from their computers If the PIN is not entered on the machine s control panel an error message will appear on the user s computer If the machine...

Page 490: ...and Brother iPrint Scan 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the User Restriction Function menu in the left navigation bar 6 Select Secure ...

Page 491: ...ounter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your ID card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Auto Reset Click Counter A...

Page 492: ...n the machine s control panel with a registered ID Card 2 Press displayed at the top left of the screen 3 Press Register Card 4 Touch a new ID Card to the NFC symbol The new ID Card s number is registered to the machine For the supported ID Card types go to the Brother Solutions Center at support brother com to see FAQs Troubleshooting 5 Press OK Related Information Secure Function Lock 3 0 485 ...

Page 493: ...Home Security Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Certificates and Web Based Management 486 ...

Page 494: ...t Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 487 ...

Page 495: ...this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print...

Page 496: ...sed Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 489 ...

Page 497: ...icate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issu...

Page 498: ...eate and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 491 ...

Page 499: ...een 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this machine through...

Page 500: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 493 ...

Page 501: ...ng Windows Vista Windows 7 Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 Click Start All apps Windows Accessories Internet Explorer Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explorer and then click ...

Page 502: ...4 Click Continue to this website not recommended 5 Click Certificate error and then click View certificates 6 Click Install Certificate 495 ...

Page 503: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 496 ...

Page 504: ...rprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate Import the Self signed Certificate 497 ...

Page 505: ...all a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 498 ...

Page 506: ...can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Import ...

Page 507: ...me For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Export shown with Certificate L...

Page 508: ... have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certifi...

Page 509: ... if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier su...

Page 510: ...certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority CA...

Page 511: ...IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Ma...

Page 512: ...te and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 505 ...

Page 513: ...SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the S...

Page 514: ...e a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certif...

Page 515: ... Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 508 ...

Page 516: ... type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type...

Page 517: ...ad of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click...

Page 518: ...f signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you use HTTPS IPPS IEEE 802 1x or Signed PDF yo...

Page 519: ...d or Receive an Email Securely Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management Send an Email with User Authentication Send or Receive an Email Securely Using SSL TLS 512 ...

Page 520: ...d if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Settings and make sure the status of POP3 IMAP4 SMTP is Enabled 7 Configure the POP3 IMAP4 SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do not know the POP3 IMAP4 SMTP server s...

Page 521: ...cation email reports and I Fax We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP server authentication in the Web Ba...

Page 522: ...e selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to verify the server certificate clear the Verify Server Certificate check box Port Number If you sel...

Page 523: ...following settings SMTP Port 25 Server Authentication Method SMTP AUTH SSL TLS TLS POP3 Port 995 SSL TLS SSL IMAP4 Port 993 SSL TLS SSL Related Information Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management 516 ...

Page 524: ...ireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 517 ...

Page 525: ...nd wireless networks that limits access from unauthorized network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Network 518 ...

Page 526: ...l 3 Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the CD ROM Wireless network 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type anothe...

Page 527: ...that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x supported network After a few minutes print the N...

Page 528: ...on of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS CH...

Page 529: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan Near Field Communication NFC 522 ...

Page 530: ...ect Scan and Upload Documents Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Download and Print Documents Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect FaxForward to Cloud or E mail Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect NotePrint and NoteSca...

Page 531: ... services 1 2 4 3 1 Printing 2 Scanning 3 Photos images documents and other files 4 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuratio...

Page 532: ...hared with other users URL www flickr com Facebook A social networking service that also allows images to be uploaded and shared with other users URL www facebook com Evernote An online file storage and management service URL www evernote com Dropbox An online file storage sharing and synchronization service URL www dropbox com OneDrive An online file storage sharing and management service URL htt...

Page 533: ...ed images JPEG JPEG PDF DOCX XLSX PPTX JPEG PDF DOCX XLSX PPTX Upload images saved on media JPEG JPEG FaxForward to the online services available only for certain countries and models JPEG JPEG PDF TIFF JPEG PDF TIFF Not all services are available in all countries For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will n...

Page 534: ...sing Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using the Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 527 ...

Page 535: ...ter that has access to the Internet and has the Brother machine s software installed For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine For Macintosh To install the Brother Software go to your model s Downloads page on the Brother Solutions Center at support broth...

Page 536: ...ber User Name Password MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On 3 Press the option that you want to set and then enter the proxy server information Press OK 4 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On ...

Page 537: ...kies are always enabled in whichever browser you use If you use different web browser make sure it is compatible with HTTP 1 0 and HTTP 1 1 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click ...

Page 538: ...r Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect Set Up Brother Web Connect for Brother CreativeCenter 531 ...

Page 539: ...n additional account 3 2 1 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Ente...

Page 540: ...Related Information Set Up Brother Web Connect 533 ...

Page 541: ...reating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating an account with the online service you want to use apply for Brother Web Connect access You do not need ...

Page 542: ...lect your model name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model name ...

Page 543: ... finished your temporary ID will appear 4 Make a note of your temporary ID as you will need it to register accounts to the machine The temporary ID is valid for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use 536 ...

Page 544: ...Related Information Set Up Brother Web Connect 537 ...

Page 545: ...he service name 3 If information regarding Brother Web Connect appears press OK 4 Press Register Delete Account Register Account 5 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press OK 6 Enter the temporary ID using the LCD and then press OK An error message will appear on the LCD if the information you entered does not match th...

Page 546: ... LCD and then press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access or if the temporary ID has expired Either enter the temporary ID correctly or apply for access again and receive a new temporary ID 7 The machine will prompt you to enter the account name that you want to be displayed on the LCD Pres...

Page 547: ... for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically No configuration is needed to create the calendars business cards posters and greeting cards available at www brother com creativecenter Brother CreativeCenter is not available in all countries Related Information Set Up Brother Web Connect 540 ...

Page 548: ...eb Press Web You can also press Scan to Web If information regarding the Internet connection appears on the machine s LCD read the information and press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 3 Press a or b to display the service that hosts the account to which you want to upload Press the service ...

Page 549: ...Swipe up or down or press a or b to display your account name and then press it 5 If the PIN entry screen appears enter the four digit PIN and press OK 6 Press Upload from Scanner This option may not appear depending on the service 7 Follow the on screen instructions to complete this operation Related Information Brother Web Connect 542 ...

Page 550: ...e could be damaged For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be uploaded MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Insert a USB flash drive into your machine The LCD automatically changes 2 Press d or c to display Web Press Web If information regarding the Internet connection appears on the mach...

Page 551: ... then press OK 3 Swipe left or right or press d or c to display the service that hosts the account to which you want to upload Press the service name 4 Swipe up or down or press a or b to display your account name and then press it 5 If the PIN entry screen appears enter the four digit PIN and press OK 6 Press Upload from Media 7 Follow the on screen instructions to complete this operation Related...

Page 552: ...ount as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot download the data The Secure Function Loc...

Page 553: ...ss a or b to display Download to Print Press Download to Print If you accessed the service as a guest user enter or select the account name of the user whose documents you want to download For Flickr To download your own documents from the service press Your album To download other users documents from the service press Other user s album and then enter the account name of the user whose documents...

Page 554: ... download For Flickr To download your own documents from the service press Your album To download other users documents from the service press Other user s album and then enter the account name of the user whose documents you want to download 5 Swipe up or down or press a or b to display the desired album and then press it An album is a collection of documents However the actual term may differ de...

Page 555: ...hed press OK If information regarding the recommended print settings appears on the machine s LCD read the information and press OK 6 Follow the on screen instructions to complete this operation MFC J5830DW MFC J5930DW 1 Swipe left or right or press d or c to display Apps Press Apps If information regarding the Internet connection appears on the machine s LCD read it and then press OK Occasionally...

Page 556: ...01 jpg Note that the region setting also determines the date format of the file name Images are saved in the BROTHER folder which can be found on the root level of the media IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD Otherwise the USB flash drive or data stored on the USB flash drive could be damaged MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Insert a U...

Page 557: ...r press d or c to display the service that hosts the document you want to download Press the service name 4 Do one of the following To log on to the service with your account swipe up or down or press a or b to display your account name and then press it If the PIN entry screen appears enter the four digit PIN and press OK To access the service as a guest user swipe up or down or press a or b to d...

Page 558: ...e to automatically forward incoming faxes to your accounts with the available online services 1 1 Web Service Use the FaxForward to E mail feature to automatically forward incoming faxes to an inbox as email attachments Related Information Brother Web Connect Turn On FaxForward to Cloud or E mail Turn Off FaxForward to Cloud or E mail 551 ...

Page 559: ...then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press On 4 Press Forward to Cloud or Forward to E mail If you selected Forward to Cloud choose the online service you want to receive the faxes and then specify your account name If you selected Forward to E mail...

Page 560: ...want to receive the faxes and then specify your account name If you selected Forward to E mail select the email address you want to receive the faxes as email attachments 5 Follow the on screen instructions to complete this operation Related Information FaxForward to Cloud or E mail Memory Receive Options 553 ...

Page 561: ...bout Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press Off 4 Press OK MFC J5830DW MFC J5930DW 1 Swipe left or right or press d or c to display Apps Press Apps If information reg...

Page 562: ...en you use a red pen to outline sections of a document and then scan the document the outlined areas are extracted and saved to media or a cloud service as separate JPEG files Web Service Copy Outlined Area available only for some models When you use a red pen to outline sections of a document and then scan the document the outlined areas are extracted rearranged and printed together Cut Outlined ...

Page 563: ...ndicated above The red outline must not be broken and the line must not cross more than once The outlined area must have a length and width of at least 0 4 in 1 cm If the paper has a dark background color the outlined area may be difficult to recognize Related Information Brother Web Connect Outline and Scan a Document to the Cloud Outline and Scan a Document to a USB Flash Drive Using Brother Web...

Page 564: ...o display the service you want and then press it 7 Press a or b to display your account name and then press it 8 If the PIN entry screen appears enter the four digit PIN and press OK 9 If you are prompted to specify your document s scan size select the size of the document you are scanning 10 Press OK The machine scans the document and starts uploading If you are using the machine s scanner glass ...

Page 565: ...rs enter the four digit PIN and press OK 8 If you are prompted to specify your document s scan size select the size of the document you are scanning 9 Press OK The machine scans the document and starts uploading Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect 558 ...

Page 566: ...B flash drive could be damaged MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Using a thick red pen or marker outline the areas of the document that you want to scan 2 Load your document 3 Press d or c to display Apps Press Apps If information regarding the Internet connection appears on the machine s LCD read it and then press OK Occasionally updates or announcements about Brother Web Connect ...

Page 567: ...n the LCD Read the information and then press OK 4 Press Outline Scan Save to Media Card If information regarding Outline Scan appears read it and then press OK 5 If the LCD prompts you to specify scan size select the scan size of the document you are scanning 6 Press OK The machine scans the document Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connec...

Page 568: ...Outline Copy 5 Press Copy outlined area If information regarding Copy outlined area appears read it and then press OK 6 Change Print Quality or Paper Size if needed Press OK 7 Press OK The machine scans the document If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job 8 Press OK 9 Press MFC J5830DW MFC J5930DW 1 Using a red pen outline the areas of ...

Page 569: ...Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect 562 ...

Page 570: ... Copy Press Outline Copy 5 Press Cut outlined area If information regarding Cut outlined area appears read it and then press OK 6 Change Print Quality or Paper Size if needed Press OK 7 Press OK The machine scans the document If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job 8 Press OK 9 Press MFC J5830DW MFC J5930DW 1 Using a red pen outline the...

Page 571: ...Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect 564 ...

Page 572: ...Connect Brother Web Connect NotePrint and NoteScan NotePrint and NoteScan NotePrint and NoteScan Overview Print Note Sheet and Folder Templates Scan a Note Sheet to the Cloud Scan a Note Sheet to a USB Flash Drive 565 ...

Page 573: ...n the note sheets pre printed with lines or a grid scan the sheets and save your notes to media or to a cloud service NotePrint Select a specific style of note sheet or note folder to print 1 1 Brother Cloud NoteScan After writing on your note sheet scan it to save each section of notes as a JPEG file If you use our 2 4 or 8 in 1 style each page of notes is saved as a separate JPEG file 1 Web Serv...

Page 574: ...ets and note folders 1 2 1 3 4 1 Print template and fold on dotted lines 2 Write your notes 3 Tape sides and punch binder holes in folder if needed 4 Store notes in the custom folder for later use Related Information NotePrint and NoteScan 567 ...

Page 575: ...atch the type of Notes you print After the folder is printed fold the paper along the dotted lines and secure the folded areas with tape or other adhesive You can use a hole punch to make the folder suitable for use in a binder 6 Indicate the number of copies you want to print and press OK 7 Repeat the last two steps to select other formats if needed 8 Press OK 9 Press OK The machine starts printi...

Page 576: ...d secure the folded areas with tape or other adhesive You can use a three hole punch to make the folder suitable for use in a binder 5 Indicate the number of copies you want to print and press OK 6 Repeat the last two steps to select other formats if needed 7 Press OK 8 Press OK The machine starts printing Related Information NotePrint and NoteScan 569 ...

Page 577: ...to display the service you want and then press it 6 Press a or b to display your account name and then press it 7 Follow the on screen instructions to complete this operation MFC J5830DW MFC J5930DW 1 Load your notes 2 Swipe left or right or press d or c to display Apps Press Apps If information regarding the Internet connection appears on the machine s LCD read it and then press OK Occasionally u...

Page 578: ...other Web Connect s features will appear on the LCD Read the information and then press OK 3 Press a or b to display NoteScan Press NoteScan 4 Press Scan Notes Save to Media Card If information regarding Scan Notes appears read it and then press OK 5 Press OK The machine scans the document If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job 6 Press...

Page 579: ...4 Press OK The machine scans the document Related Information NotePrint and NoteScan 572 ...

Page 580: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 573 ...

Page 581: ...stered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android applications requires installing the Google Cloud Print application from the Google Play Store app 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 574 ...

Page 582: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 575 ...

Page 583: ...g Google Cloud Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print 576 ...

Page 584: ...re examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Click the Google Chrome menu icon and then Settings Show advanced settings 3 In the Google Cloud Print section click Manage You must sign in to your Google Account to see available devices 4 Follow the on screen instructions to register your mac...

Page 585: ...e confirm that the correct date and time are set on the machine s control panel See Related Information 1 Confirm that your Brother machine is connected to the same network as your computer or mobile device 2 Start your web browser 3 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 You can see your mach...

Page 586: ...ns to register your machine 11 When you have finished registering your machine return to the Web Based Management screen and make sure that Registration Status is set to Registered If your machine supports the Secure Function Lock feature printing via Google Cloud Print is possible even if PC print for each user is restricted To restrict printing via Google Cloud Print disable Google Cloud Print u...

Page 587: ...Related Information Before Using Google Cloud Print Set the Date Time Configure Secure Function Lock 3 0 Using Web Based Management 580 ...

Page 588: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 581 ...

Page 589: ...ke sure your Brother machine is turned on 2 Access Google Drive from your Android or Apple device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap Print Related Information Google Cloud Print 582 ...

Page 590: ...l service from your Android or Apple device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap Print Related Information Google Cloud Print...

Page 591: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint Scan Using AirPrint Send a Fax Using AirPrint For MFC Models 584 ...

Page 592: ...sly print photos email web pages and documents from your iPad iPhone iPod touch and Macintosh computer without the need to install a driver AirPrint also lets you send faxes directly from your Macintosh computer without printing them and lets you scan documents to your Macintosh computer For more information visit Apple s website Related Information AirPrint 585 ...

Page 593: ...Home Mobile Web Connect AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 586 ...

Page 594: ...ur mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Brother machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Brother machine supports a wired network you can use a network cable to connect to the wireless access point router If your Brother machine supports Wi Fi Direct and you want to configure your...

Page 595: ... s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select the AirPrint check box By default AirPrint is enabled 7 Cli...

Page 596: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Printing Using AirPrint OS X Print Using AirPrint OS X 589 ...

Page 597: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 598: ... to the printer list on your Macintosh computer 1 Select System Preferences from the Apple Menu 2 Click Print Scan or Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 591 ...

Page 599: ... sure your Brother machine is turned on 2 On your Macintosh computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 sid...

Page 600: ...Home Mobile Web Connect AirPrint Scan Using AirPrint Scan Using AirPrint Before Scanning Using AirPrint OS X Scan Using AirPrint OS X 593 ...

Page 601: ...your Macintosh computer Black and white scan is not currently supported by OS X v10 9 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Scanners pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Scan Using AirPrint 5...

Page 602: ... then click the Open Scanner button The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the ...

Page 603: ...Home Mobile Web Connect AirPrint Send a Fax Using AirPrint For MFC Models Send a Fax Using AirPrint For MFC Models Before Sending a Fax Using AirPrint OS X Send a Fax Using AirPrint OS X 596 ...

Page 604: ...mputer Make sure your Brother machine is connected to the telephone line and works correctly 1 Select System Preferences from the Apple Menu 2 Click Print Scan or Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information ...

Page 605: ... Your machine supports the Secure Function Lock feature Sending faxes via AirPrint is not available if Fax Tx for each user is restricted 1 Make sure your Brother machine is turned on 2 On your Macintosh computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother MFC XXXX Fax where XXXX is your model name...

Page 606: ...our Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 2 1 3 1 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile Web Connect 599 ...

Page 607: ...ect to the same network as your machine and print without additional setup Many native Android apps including Google Chrome Gmail and Gallery support printing 2 1 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Informat...

Page 608: ...er iPrint Scan allows you to use features of your Brother machine directly from your Apple device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother iPrint Scan from the Microsoft Store For more information see t...

Page 609: ...t data photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the Brot...

Page 610: ...olCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Macintosh 603 ...

Page 611: ...ing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 604 ...

Page 612: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 605 ...

Page 613: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 606 ...

Page 614: ...de to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 607 ...

Page 615: ...canned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Off...

Page 616: ... Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine 609 ...

Page 617: ...hen click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Fi...

Page 618: ...Center4 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box app...

Page 619: ...You can change or remove the created tab button or settings Click the Configuration button and then follow the menu Related Information ControlCenter4 Windows 612 ...

Page 620: ...acintosh ControlCenter2 Macintosh Scan Using ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Turn On the AutoLoad Feature Macintosh Set Up Your Machine s Address Book Using ControlCenter2 Macintosh 613 ...

Page 621: ...2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of a Document Automatically Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to Email Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Sc...

Page 622: ...Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings ...

Page 623: ...k Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Mac...

Page 624: ...automatically each time you start your Macintosh 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the Configuration button and then select Preferences 3 Select the Start ControlCenter on computer startup check box 4 Click OK Related Information ControlCenter2 Macintosh 617 ...

Page 625: ...canner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD is displaying messages ...

Page 626: ... on the Touchscreen each operation works in the following way Printing If the media type is set to Plain Paper in the Basic tab and Grayscale is chosen in the Advanced tab of the printer driver you can use the machine as a black white printer Copying If the paper type is set to Plain Paper you can make copies in black white Faxing If the paper type is set to Plain Paper the machine will receive an...

Page 627: ...ce closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free area If you are using the PIN Method of WPS make sure you have entered the correct PIN Cover is Open The scanner cover is not locked in the closed position Lift the scanner cover and then close it again Make sure the telephone line cord and interface cable if used have been guided correctly thr...

Page 628: ... powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up Repairs resulting from the use of non Brother supplies may not...

Page 629: ...ture is too low After warming the room allow the machine to warm up to room temperature Try again when the machine has warmed up Media is Full The USB flash drive you are using already contains 999 files Your machine can only save to your USB flash drive if it contains fewer than 999 files Delete unused files and try again The USB flash drive you are using does not have enough free space to scan t...

Page 630: ... of the following Clear the data from the memory To gain extra memory you can turn off Memory Receive See Related Information Turn Off Memory Receive Print the faxes that are in the memory See Related Information Print a Fax Stored in the Machine s Memory Out of Memory The machine s memory is full If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other ope...

Page 631: ...ilable black white faxes will be stored in the memory If the sending machine has the ability to convert it the color fax will be stored in the memory as a black white fax Replace the ink cartridges See Related Information Replace the Ink Cartridges You can still scan even if the ink is low or needs to be replaced The maximum number of devices are already connected using Wi Fi Direct Two mobile dev...

Page 632: ...umber is not compatible with your machine Verify whether the cartridge model number will work with your machine Wrong Ink Color An ink cartridge has been installed in the wrong position Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions Wrong Tray Settings The machine s Paper Size and Tray Use settings do not match the size...

Page 633: ...odel numbers of the ink cartridges and install the correct ink cartridges Cannot Detect Ink Volume If you are not using Genuine Brother ink the machine may not detect the ink volume Use a new Genuine Brother Ink Cartridge If the error is not cleared call Brother Customer Service Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another...

Page 634: ...ull The ink absorber box or flushing box is nearly full The ink absorber box or flushing box must be replaced soon Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced Ink Absorber Pad Full The ink absorber box or flushing box is full These components are periodic maintenance items that may require replacement after a period of time to ensure optimum p...

Page 635: ...correct paper size Make sure the paper guides are set to the correct paper size The machine s paper support is not set correctly Make sure the paper support is fully inserted into the machine See Related Information Paper is Jammed in the Front of the Machine Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Pap...

Page 636: ...nstructions See Related Information Load Paper in the Multi purpose Tray MP Tray The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Related Information Printer Jam or Paper Jam Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers No Resp...

Page 637: ... Paper or a foreign object has prevented the paper tray from being inserted properly Pull the paper tray out of the machine and remove the jammed paper or foreign object If you cannot find or remove the jammed paper see Related Information Printer Jam or Paper Jam Repetitive No Paper Fed Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Rela...

Page 638: ...ee Related Information Transfer Your Faxes or Fax Journal Report Unable to Scan XX The machine has a mechanical problem Disconnect the machine from the power for several minutes and then reconnect it If you cannot print received faxes transfer them to another fax machine or to your computer See Related Information Transfer Your Faxes or Fax Journal Report Unusable Device Disconnect device from fro...

Page 639: ... Automatic Document Feeder ADF Document Jams Turn off Distinctive Ring Caller ID Load Paper Load Paper in the Manual Feed Slot Printer Jam or Paper Jam Paper is Jammed in the Front of the Machine Remove Paper Scraps Clean the Paper Pick up Rollers Turn Off Memory Receive Print a Fax Stored in the Machine s Memory Change the Paper Size and Paper Type Print Settings Windows Print Options Macintosh L...

Page 640: ... Computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine Use PC Fax Receive to Transfer Received Fa...

Page 641: ...e following If the Touchscreen displays No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded 4 Press Fax Start MFC J5830DW MFC J5930DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the Touchscreen displays No Data there are no f...

Page 642: ...omputer automatically When faxes in the machine s memory are not sent to your computer Make sure you have set PC Fax Receive on the machine If faxes are in the machine s memory when you set up PC Fax Receive the Touchscreen will ask if you want to transfer the faxes to your computer If Fax Preview is set to Off you will be asked if you want to print backup copies Press Yes to transfer all faxes in...

Page 643: ... Fax Receive the Touchscreen will ask if you want to transfer the faxes to your computer If Fax Preview is set to Off you will be asked if you want to print backup copies Press Yes to transfer all faxes in the memory to your computer Related Information Transfer Your Faxes or Fax Journal Report Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only 636 ...

Page 644: ...C J5330DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarded 4 Press Fax Start MFC J5830DW MFC J5930DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will...

Page 645: ...k connection is good If the Web or Apps option was pressed soon after the machine was turned on the network connection may not have been established yet Wait and try again MFC J5330DW Connection Error 03 Connection failed to server Check network settings MFC J5830DW MFC J5930DW Connection Error 03 Connection failed to server Check network settings Network or server settings are incorrect There is ...

Page 646: ...ount again The machine s authentication information needed to access the service has expired or is invalid Apply for Brother Web Connect access again to receive a new temporary ID and then use the new ID to register the account to the machine Server Error 03 Failed to upload Unsupported file or corrupt data Confirm data of file The file you are trying to upload may have one of the following proble...

Page 647: ...nt Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed in the Bottom of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 640 ...

Page 648: ...p of the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upward 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the center Related Information Document Jams 641 ...

Page 649: ...is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the ADF document support and remove the jammed paper 3 Press Related Information Document Jams 642 ...

Page 650: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the right 4 Close the document cover 5 Press Related Information Document Jams 643 ...

Page 651: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 644 ...

Page 652: ... Jam Printer Jam or Paper Jam Locate and remove the jammed paper Paper is Jammed in the Front of the Machine Paper is Jammed in the Back of the Machine Remove Paper Scraps Error and Maintenance Messages Paper Handling and Printing Problems 645 ...

Page 653: ...Manual Feed Slot Repeat Jam Front Manual Feed 1 Unplug the machine from the AC power outlet 2 If the paper is loaded in the MP tray remove the paper MFC J5830DW MFC J5930DW 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 If your LCD error message was repeat paper jam messages for example Repeat Jam Front Rear lift the paper support 1 and then pull it at an angle completely ou...

Page 654: ...Clear Flap and remove the jammed paper b Make sure you look carefully inside 1 for any scraps of paper 1 When finished continue with the next step 5 Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position 1 6 Slowly pull the jammed paper 1 out of the machine 647 ...

Page 655: ...the next step IMPORTANT If the print head is in the right corner as shown in the illustration you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the center Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug the mach...

Page 656: ...er holds on each side 8 If your LCD error message was Jam Front Rear or Repeat Jam Front Rear do the following a Open the Jam Clear Cover 1 at the back of the machine 1 b Make sure you look carefully inside for jammed paper and slowly pull it out of the machine c Close the Jam Clear Cover Make sure the cover is closed completely 649 ...

Page 657: ...your LCD error message was Jam Front Manual Feed Slot or Repeat Jam Front Manual Feed make sure you look carefully inside the manual feed slot for jammed paper and slowly pull it out of the machine 11 If your LCD error message was repeat paper jam messages for example Repeat Jam Front Rear and you removed the paper support put it firmly back in the machine Make sure you fit the paper support into ...

Page 658: ...t paper jam a small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages Remove Paper Scraps 651 ...

Page 659: ...C power outlet 2 If the paper is loaded in the MP tray remove the paper MFC J5830DW MFC J5930DW 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 MFC J5930DW If your LCD error message was Jam Tray2 or Repeat Jam Tray2 also pull Tray 2 2 completely out of the machine as shown by the arrow 2 When finished continue with the next step 4 If your LCD error message was Jam Rear Repeat...

Page 660: ...r 1 toward the back of the machine and then slowly pull the jammed paper out of the MP tray 1 6 If your LCD error message was Jam Manual Feed Slot or Repeat Jam Manual Feed Slot slowly pull the jammed paper out of the manual feed slot 7 Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position 653 ...

Page 661: ...of paper are not left in the corners of the machine 1 and 2 1 2 When finished continue with the next step IMPORTANT If the print head is in the right corner as shown in the illustration you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the center Then unplug the machine from the pow...

Page 662: ...If ink gets on your skin or clothing immediately wash it off with soap or detergent 9 Gently close the scanner cover using the finger holds on each side 10 MFC J5330DW MFC J5830DW Slowly push Tray 1 completely into the machine MFC J5930DW Slowly push Tray 1 and Tray 2 if removed completely into the machine 11 Reconnect the power cord 655 ...

Page 663: ...eat paper jam a small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Remove Paper Scraps 656 ...

Page 664: ...th your machine in Landscape orientation in the manual feed slot If you do not have the Maintenance sheet use one sheet of Letter or A4 size thicker paper such as glossy paper MFC J5830DW MFC J5930DW 1 If you repeatedly experience paper jams 3 times or more the LCD displays a message asking if you want to remove the scraps Press Yes to return to the Home screen 2 Press Settings Maintenance Remove ...

Page 665: ...em with your machine check the following topics You can correct most problems yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax problems Other Problems Ne...

Page 666: ...selected Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows Server 2012 Move your mouse...

Page 667: ...the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows In the printer driver clear the Color Enhancement True2Life check box on the Advanced tab Macintosh In the printer driver choose Color Settings click Advanced Color Settings and...

Page 668: ...e unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head Characters and lines are blurred Check the printing alignment See Related Information Check the Print Alignment from Your Brother Machine See Related Information Check the Print Alignment from Your Compute...

Page 669: ...ace Make sure the Jam Clear Cover at the back of the machine is closed If the machine s LCD displays a Paper Jam message and you still have a problem see Related Information Error and Maintenance Messages If the paper tray is empty load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful ...

Page 670: ... static or interference on the telephone line Ask the other party to send the fax again Black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Left and right margins are cut off or a single page is printed on two pages If the received faxes are divided and printed on two pag...

Page 671: ...up Rollers Printer Jam or Paper Jam Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Macintosh Print a Photo Macintosh Prevent Smudged Printouts and Paper Jams Windows Prevent Smudged Printouts and Paper Jams Macintosh Clean the Base Pad Change the Print Setting Options When Having Printing Problems Reduce Printing Noise Remove Paper Scr...

Page 672: ... check that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook button in Fax mode If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to On...

Page 673: ...ubscriber service see Related Information Voice Mail If your Brother machine is on a line with the Distinctive Ring subscriber service see Related Information Distinctive Ring If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will receive faxes automatically ...

Page 674: ...r if you are using a VoIP system try changing the Compatibility setting to Basic for VoIP See Related Information Telephone Line Interference VoIP Sending Faxes Difficulties Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Ho...

Page 675: ...ments on the Scanner Glass Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set Tone or Pulse Dialing Mo...

Page 676: ...to Detection will shorten the Dial Tone detect pause MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax problems 669 ...

Page 677: ...the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 400 bps 3 Press VoIP Voice over IP is a type of phone system that uses an Internet connection rather than a traditional phone line MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Compatibility 2 Press the option you want Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax recei...

Page 678: ... ADF See Related Information Load Documents on the Scanner Glass Poor copy results when using the ADF Try using the scanner glass See Related Information Load Documents on the Scanner Glass Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear when...

Page 679: ... print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine is not showing an error message on the machine s display Related Information If You Are Having Difficulty with Your Machine Troubleshooting Clean the Scanner Correct the Paper Feed to Clear Vertical Lines Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanne...

Page 680: ...he Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 673 ...

Page 681: ...already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Windows 10 Click Yes 2 Follow the on screen instructions 3 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically i...

Page 682: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 675 ...

Page 683: ...e not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are di...

Page 684: ...Wi Fi Direct network and then check how many devices are connected For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Use Wi Fi Direct 677 ...

Page 685: ...any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even afte...

Page 686: ...ars click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers OS X v10 9 5 10 10 x 10 11 x Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Print the WLAN Report to check the error code on the ...

Page 687: ...e Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask...

Page 688: ...press the Enter key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Macintosh 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print th...

Page 689: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 682 ...

Page 690: ...m your network settings See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I try to re...

Page 691: ...wireless access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an Apple device but ONLY the first page is printing Make sure you are running the latest version of iOS Refer to the following Apple support article for more information about AirPr...

Page 692: ... Firmware Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Machine Info 2 Press one of the following options Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Firmware...

Page 693: ... Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine Related Information Troubleshooting Reset Functions Overview Transfer Your Faxes or Fax Journal Report 686 ...

Page 694: ...Book Address Book and Setup Groups Programmed fax jobs in the memory Delayed Fax and Delayed Batch Transmission Station ID Name and Number Remote Fax Options Fax Forwarding and Paging USA and Canada only Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 4 All Settings Use the Settings Reset function to reset all machine...

Page 695: ...ntenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Setting Options When Having Printing Problems Pack and Ship Your Brother Machine 688 ...

Page 696: ...ecommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to...

Page 697: ... the cartridge in the area indicated 1 this can prevent the machine from detecting the cartridge 1 Quickly shake just the black ink cartridge horizontally 15 times as shown before inserting it into the machine 4 Insert the ink cartridge in the direction of the arrow on the label Each color has its own correct position 690 ...

Page 698: ...ridges If ink stains your skin or clothing wash with soap or detergent at once DO NOT take out ink cartridges if you do not need to replace them the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colors by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Color Check which...

Page 699: ...her Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Macintosh Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers Clean the Paper Pick up Rollers for Paper Tray 2 692 ...

Page 700: ...lean the scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with water 2 1 3 3 In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with water 1 2 4 MFC J5930DW Open the scanner glass cover 1 and clean the white bar 2 and the glass strip 3 with a soft lint free cloth moistened with water 2 1 3 693 ...

Page 701: ...s again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line After the glass strip is cleaned the vertical line is gone Related Information Clean Your Brother Machine Telephone and Fax problems Other Probl...

Page 702: ...eaning You can also press Settings Maintenance Print Head Cleaning 2 Press Black only Color only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again If the print has not improve...

Page 703: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Macintosh 696 ...

Page 704: ...art screen In the Hardware group click View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears...

Page 705: ... Clean the Print Head from Your Brother Machine 698 ...

Page 706: ...aintenance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality option click Start The machine prints the test page...

Page 707: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 700 ...

Page 708: ... DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow 1 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Remove the tray top cover and remove anything that is stuck inside the p...

Page 709: ...6 Replace the tray top cover and slowly push the paper tray completely into the machine Related Information Clean Your Brother Machine 702 ...

Page 710: ... the finger holds on each side of the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT bend or apply too much pressure on the nine tabs 2 They could be damaged 3 Gently close the scanner cover using both hands 4 Reconnect the power cord Related Informa...

Page 711: ... the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the front side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 6 Lift the Jam Clear Flap 2 and then...

Page 712: ...nels 8 Slowly push the paper tray completely into the machine 9 Reconnect the power cord Do not use the machine again until the rollers are dry Using the machine before the rollers are dry may cause paper feed problems Related Information Clean Your Brother Machine Paper Handling and Printing Problems 705 ...

Page 713: ...e paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow 1 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 4 Slowly push the paper trays completely into the machine Related Information Clean Your Br...

Page 714: ...r support 3 Pull the paper tray 1 completely out of the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint fre...

Page 715: ...7 Slowly push the paper tray completely into the machine 8 Reconnect the power cord Related Information Clean Your Brother Machine Error and Maintenance Messages Paper Handling and Printing Problems 708 ...

Page 716: ... then close the paper support 3 Pull tray 2 1 completely out of the machine as shown by the arrow 1 4 Clean the paper pick up rollers for tray 2 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Slowly push tray 2 completely into the machine 6 Rec...

Page 717: ... Quality Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Computer Windows Check the Print Alignment from Your Computer Macintosh Check the Ink Volume Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Macintosh 710 ...

Page 718: ...asks about the print quality Do one of the following If all lines are clear and visible press No and then press to finish the Print Quality check If lines are missing see Poor below press Yes OK Poor 5 The Touchscreen asks you to check the print quality of each color Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning i...

Page 719: ... is clogged the printed sample looks like this After the print head nozzle is cleaned the lines are gone MFC J5830DW MFC J5930DW 1 Press Ink Improve Print Quality Check Print Quality You can also press Settings Maintenance Improve Print Quality Check Print Quality 2 Press Start The machine prints the Print Quality Check Sheet 3 Check the quality of the four color blocks on the sheet 4 The Touchscr...

Page 720: ...he machine prints the Print Quality Check Sheet again Check the quality of the four color blocks on the sheet again If you clean the print head and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again If the print has not improved contact Brother Customer Service IMPORTANT DO NOT touch the print hea...

Page 721: ...at needs a print alignment adjustment and then press it 4 Press Basic alignment or Advanced alignment 5 Load the selected paper size in the tray and then press Start The machine prints the Alignment Check Sheet A 6 For the A pattern press a or b to display the number of the test print with the fewest visible vertical stripes 1 9 and then press it in the example above row number 6 is the best choic...

Page 722: ...ints the Alignment Check Sheet A 6 For the A pattern swipe up or down or press a or b to display the number of the test print with the least visible vertical stripes 1 9 and then press it in the example number 6 is the best choice Press OK Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly text looks blurry like this After the print alignment is adjust...

Page 723: ...ontrol Panel on the Start screen In the Hardware group click View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printer properties If printer driver options appear select your printer driver 3 Click the Gener...

Page 724: ...3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click the Reduce Uneven Lines menu 6 Select one of the following options Option Description A3 JIS B4 Ledger Adjust the print alignment for A3 JIS B4 available only for some countries and Ledger size paper A4 Letter Adjust the print alignment for A4 and Le...

Page 725: ...k or print the model numbers of the ink cartridges press Back to go back to the Ink menu screen Press Ink Cartridge Model and follow the instruction on the Touchscreen 2 Press You can also check the ink volume from your computer MFC J5830DW MFC J5930DW 1 Press Ink Ink Volume The Touchscreen displays the ink volume You can also press Settings Maintenance Ink Volume When the ink cartridge is near th...

Page 726: ...Related Information Check Your Brother Machine Touchscreen LCD Overview Settings Screen Overview Print a Document Windows Print a Document Macintosh Monitor Machine Status from Your Computer Windows 719 ...

Page 727: ...e if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genui...

Page 728: ... Status Monitor Indicators and What They Mean Windows Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume 721 ...

Page 729: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A gray icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 722 ...

Page 730: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 731: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 724 ...

Page 732: ...appears Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center offering FAQs and troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information about Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon To set ...

Page 733: ...Icon Description The ink cartridge is at the end of its life There is a problem with the ink cartridge Related Information Check Your Brother Machine Access Web Based Management 726 ...

Page 734: ...aper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the Touchscreen MFC J5830DW MFC J5930DW 1 Press Ink Improve Print Quality Correct Paper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the Touchscreen...

Page 735: ...printouts or paper jams Reduce Uneven Lines Select this option according to your paper size if you have problems with uneven lines Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly 3 Follow the LCD menus 4 Press MFC J5830DW MFC J5930DW 1 Press Settings Maintenance Print Setting Options 2 Press one of the following options Option Description Reduce Smud...

Page 736: ...vent Smudged Printouts and Paper Jams Macintosh Check the Print Alignment from Your Computer Windows Check the Print Alignment from Your Computer Macintosh Print Settings Windows Print Options Macintosh 729 ...

Page 737: ...ish this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the AC power outlet 2 Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position Then unplug the machine from the telephone wall jack and take the telephone line cord out of the machine 3 Unplug the interface cable from the mach...

Page 738: ...f you are not able to find the orange protective part ship the machine without it DO NOT leave the ink cartridges in the machine during shipping 9 Wrap the machine in the bag 10 Pack the machine in the original carton with the original packing material as shown below Do not pack the used ink cartridge in the carton 731 ...

Page 739: ...er as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 11 Close the carton and tape it shut Related Information Routine Maintenance Replace the Ink Cartridges 732 ...

Page 740: ...mize settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 733 ...

Page 741: ...hine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favorite Settings as a Shortcut Print Reports Settings and Features Tables 734 ...

Page 742: ...u settings are stored permanently and will not be lost Temporary settings for example Contrast and Overseas Mode will be lost The date and time and programmed fax timer jobs for example Delayed Fax will be retained for approximately 24 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 735 ...

Page 743: ...own Set the Machine to Power Off Automatically Set the Date Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialing Mode Set a Prefix Dial Before Every Fax Number Prevent Dialing a Wrong Number Dial Restriction Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 736 ...

Page 744: ...ton make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Press a or b to display the Off Low Med or High option and then press the option you want 4 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings General Setup Volume 2 Press one of the following options Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a button make a...

Page 745: ...eset itself forward one hour in the spring and backward one hour in the fall Make sure you have set the correct date and time in the Date Time setting This feature is available only in the USA and Canada MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings 2 Press Date Time Auto Daylight 3 Press On or Off 4 Press MFC J5830DW MFC J5930DW 1 Press Settings 2 Press Date Time Auto Daylight ...

Page 746: ... out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins 5Mins 10Mins 30Mins or 60Mins option and then press the option you want 3 Press MFC J5830...

Page 747: ... is connected to a telephone line The machine is connected to a wired network The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings General Setup Auto Power Off 2 Press a or b to display the Off 1hour 2hours 4hours or 8hours option and then press the option...

Page 748: ...one of the following If you selected 12h Clock enter the time in 12 hour format using the Touchscreen and then press AM or PM Press OK If you selected 24h Clock enter the time in 24 hour format using the Touchscreen Press OK For example enter 19 45 for 7 45 PM 11 Press MFC J5830DW MFC J5930DW 1 Press Settings 2 Press Date Time 3 Press Date 4 Enter the last two digits of the year on the Touchscreen...

Page 749: ... For example enter 19 45 for 7 45 PM 11 Press Related Information General Settings Register Your Machine with Google Cloud Print Using Web Based Management Set Your Station ID 742 ...

Page 750: ... Zone Standard Time Hawaii Aleutian Time Zone UTC 10 00 Alaska Time Zone UTC 9 00 Pacific Time Zone UTC 8 00 Mountain Time Zone UTC 7 00 Central Time Zone UTC 6 00 Eastern Time Zone UTC 5 00 Atlantic Time Zone UTC 4 00 MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press MFC J5830DW MFC J5930DW 1 Press Settings 2 Pre...

Page 751: ...ading the LCD changing the brightness setting may help MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 744 ...

Page 752: ...J5930DW MFC J5330DW 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and then press the option you want 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Swipe up or down or press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and t...

Page 753: ... 1 Press Settings All Settings Initial Setup Station ID 2 Press Fax 3 Enter your fax number up to 20 digits on the Touchscreen and then press OK 4 Press Name 5 Enter your name up to 20 characters using the Touchscreen and then press OK Press to cycle between letters numbers and special symbols The available characters may differ depending on your country If you entered an incorrect character and w...

Page 754: ...Related Information General Settings Transfer Faxes to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Enter Text on Your Brother Machine Set the Date Time 747 ...

Page 755: ...Pulse dialing rotary service you must change the dialing mode This feature is not available in some countries MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Information General Settings Telephone a...

Page 756: ...r Off You can turn off the prefix number by pressing Off The prefix number will remain off until you press On 3 Press Dial Prefix 4 Enter the prefix number up to 5 digits using the Touchscreen and then press OK To change the prefix number press d or c to position the cursor under the digit to be deleted and press the Back Space button Then press the correct digit Repeat until the prefix number is ...

Page 757: ...tion Description Enter Twice The machine will prompt you to re enter the number If you re enter the same number correctly the machine will start dialing If you re enter the wrong number the Touchscreen will show an error message On The machine will restrict all fax sending and outbound calls for that dialing method Off The machine does not restrict the dialing method The Enter Twice setting will n...

Page 758: ...message On The machine will restrict all fax sending and outbound calls for that dialing method Off The machine does not restrict the dialing method The Enter Twice setting will not work if you use an external phone or press Hook before entering the number You will not be asked to re enter the number If you selected On or Enter Twice you cannot use the Broadcasting feature 4 Press Related Informat...

Page 759: ...er The factory setting is Off When the Quiet Mode setting is turned on appears on the Home screen MFC J5830DW in USA only will not appear when is displayed MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings Quiet Mode 2 Press On or Off 3 Press MFC J5830DW MFC J5930DW 1 Press Settings Quiet Mode 2 Press On or Off 3 Press Related Information General Settings Touchscreen LCD Overview Pa...

Page 760: ...hange the LCD language if needed This feature is not available in some countries MFC J5330DW MFC J5830DW MFC J5930DW MFC J5330DW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 753 ...

Page 761: ...al Settings Change the Keyboard Setting Change the Keyboard Setting Related Models MFC J5330DW You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 754 ...

Page 762: ...Home Machine Settings Change Machine Settings from the Control Panel Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts 755 ...

Page 763: ...u want Repeat the previous and this steps until you have selected all the settings for this Shortcut When finished press OK 9 Press Save as Shortcut 10 Read and confirm the displayed list of settings you have selected and then press OK 11 Enter a name for the Shortcut using the LCD and then press OK When adding Fax or Scan to Shortcuts you will be asked if you want to make this a One Touch Shortcu...

Page 764: ...When adding Fax or Scan to Shortcuts you will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions Related Information Save Your Favorite Settings as a Shortcut 757 ...

Page 765: ...ut when you have finished changing the settings 7 Press OK to confirm When changing Fax or Scan Shortcuts you will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions MFC J5830DW MFC J5930DW 1 If the Home screen 1 screen 2 or screen 3 appears press Shortcuts 2 Press a tab from 1 to 3 to display the Shortcut you want to change 3 Press and hold the Shortcut you want to...

Page 766: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax problems 759 ...

Page 767: ...ndows 7 Windows 8 and Windows 10 You can view and print the Fax Journal report from your computer using the Fax Journal management software Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software User Settings The User Settings report prints a list of your current settings Network Configuration The Network Configuration report prints a list...

Page 768: ...Settings All Settings Print Reports 2 Press a or b to display the report options and then press the option you want 3 Press Yes 4 Press MFC J5830DW MFC J5930DW 1 Press Settings All Settings Print Reports 2 Swipe up or down or press a or b to display the report options and then press the option you want 3 Press Yes 4 Press Related Information Print Reports Caller ID 761 ...

Page 769: ...ings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 Touchpanel models Features Tables 2 7 Touchpanel models Settings Tables 3 7 Touch Panel models Features Tables 3 7 Touch Panel models 762 ...

Page 770: ...the machine according to the LCD instructions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink ...

Page 771: ...Paper Check the paper type and paper size when you pull the tray out of the machine Quiet Mode Decrease printing noise Volume Ring Adjust the ring volume Beep Adjust the beeper volume Speaker Adjust the speaker volume LCD Settings Backlight Adjust the brightness of the LCD backlight Dim Timer Set how long the LCD backlight stays on after the last finger press Screen Settings Scan Screen Set the de...

Page 772: ...ne to store incoming faxes in the memory so you can retrieve them while you are away from your machine or the cloud service If you select Fax Forward or Forward to Cloud you can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date on the top of received faxes Report Setting Transmission Select the initial setup for the Transmission Verification Report Journal Perio...

Page 773: ...dress of the primary or secondary WINS server DNS Server Specify the IP address of the primary or secondary DNS server APIPA Set the machine to allocate the IP address from the link local address range automatically IPv6 Turn the IPv6 protocol on or off To use the IPv6 protocol go to the Brother Solutions Center at support brother com for more information Ethernet Select the Ethernet link mode Wir...

Page 774: ...ew the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the machine s MAC address Wi Fi Direct Push Button Configure your Wi Fi Direct network settings using the one button push method PIN Code Configure your Wi Fi Direct network settings using WPS with a PIN code Manual Configure your Wi Fi Direct network settings m...

Page 775: ... Mailbox Name Enter the mailbox name Up to 60 characters Mailbox Password Enter the password to login to the server Up to 32 characters Select Folder Select the specified folder in the mailbox using the IMAP4 protocol SSL TLS Send or receive an E mail via an E mail server that requires secure SSL TLS communication Verify Certification Verify the Server Certificate automatically APOP Turn APOP on o...

Page 776: ...t Reports Level 1 Descriptions Transmission Print a Transmission Verification Report for your last transmission Address Book Print a list of names and numbers stored in the Address Book Fax Journal Print a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings Print a list of your settings Network Configuration Print a list of your Netw...

Page 777: ...ause the line was busy Dial Tone Shorten the dial tone detect pause Dial Prefix Set a prefix number to always be added before the fax number every time you dial Compatibility Adjust the equalization for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machine Reset Restore all ...

Page 778: ...ss Book numbers Apply Start sending a fax using the Address Book Call History Redial Redial the last number you dialed Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID History Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Optio...

Page 779: ...r called When you are entering a fax or telephone number on the Touchpanel Redial changes to Pause on the LCD Press Pause when you need a delay while dialing numbers such as access codes and credit card numbers You can also store a pause when you set up addresses Address Book Search When LDAP is off the search will be within the Local Address Book When LDAP is on the search will be within the Loca...

Page 780: ...oing Call history and then send a fax to it add it to the Address Book or delete it Caller ID History Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Address Book Search When LDAP is off the search will be within the Local Address Book When LDAP is on the search will be within the Local Address Book and LDAP Server Edit Store Address Boo...

Page 781: ...y Level 1 Level 2 Level 3 Descriptions Save as Shortcut Save the current settings as a shortcut Options Quality Select the Copy resolution for your document type Paper Type Select the paper type that matches the paper in the tray Paper Size Select the paper size that matches the paper in the tray Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction rat...

Page 782: ...t to E mail Other Scan to Actions Send a scanned document as an email attachment Select USB or PC Options Save as Shortcut to E mail Server Available after Internet Fax I Fax is downloaded Other Scan to Actions Send scanned data to an email server by allowing your machine to communicate with your network and mail server Address Book Next Destinations Manual Save as Shortcut Options to FTP Other Sc...

Page 783: ...in your USB flash drive Index Print Print Index Sheet Print Settings Print a thumbnail page Print Photos Print Settings Print photos by choosing the index numbers Scan to Media Scan documents into a USB flash drive Web Connect the Brother machine to an Internet service LGR Copy Shortcuts Level 1 Level 2 Level 3 Descriptions Ledger 2in1 Letter Ledger Letter Note L Letter Note P Letter Grid Letter B...

Page 784: ...ther Apps service This list appears when each Shortcut icon is pressed for 2 seconds Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Edit Delete Select shortcut button Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Ink Level 1 Level 2 Descriptions Ink Volume Check the available ink volume Ink Cartridge Model...

Page 785: ...her CD ROM WPS Configure your wireless network settings using the one button push method When you have put a USB Flash drive in the USB slot Level 1 Descriptions JPEG Print Select photo menu Scan to Media Scan documents into a USB flash drive Web Connect the Brother machine to an Internet service Related Information Settings and Features Tables Important Note 778 ...

Page 786: ... the machine according to the LCD instructions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink...

Page 787: ...y Tray Setting Tray 1 Paper Type Set the type of paper in paper tray 1 Paper Size Set the size of paper in paper tray 1 Tray 2 MFC J5930DW Paper Size Set the size of paper in paper tray 2 MP Tray Paper Type Set the type of paper in the MP tray Paper Size Set the size of paper in the MP tray Tray Setting Copy Tray Use Select the tray to be used for copying Tray Priority Change the tray priority for...

Page 788: ...l 1 Level 2 Descriptions Select shortcut button Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Settings All Settings Fax Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number of rings before the machine answers in Fax Only or Fax Tel mode Receive Mode Select the Receive Mode that best suits your needs F T Ring Time Set the length...

Page 789: ... when using a Shortcut LDAP Server Set the machine to restrict dialing when using LDAP search Remaining Jobs Check which scheduled jobs are in the machine s memory and cancel selected jobs Miscellaneous Distinctive US and Canada only Distinctive Turn on the telephone company s Distinctive Ring subscriber service to register your new ring pattern on the machine Ring Pattern Area Code USA only Set y...

Page 790: ...the machine s MAC address WLAN TCP IP BOOT Method Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Select the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Specify the IP address of the ...

Page 791: ...tings manually Group Owner Set your machine as the Group Owner Device Information Device Name View your machine s device name SSID View the Group Owner s SSID When the machine is not connected the LCD displays Not Connected IP Address View your machine s current IP Address Status Information Status View the current Wi Fi Direct network status Signal View the current Wi Fi Direct network signal str...

Page 792: ...otocol SSL TLS Send or receive an E mail via an E mail server that requires secure SSL TLS communication Verify Certification Verify the Server Certificate automatically APOP Turn APOP on or off Setup Mail RX Auto Polling Auto Polling Automatically check the server for new messages Poll Frequency Set the interval for checking for new messages on the server Header Select the contents of the email h...

Page 793: ...k Fax Journal Print a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings Print a list of your settings Network Configuration Print a list of your Network settings WLAN Report Print the wireless LAN connection results Caller ID History Print a list of the available Caller ID information about the last 30 received faxes and telephone ...

Page 794: ...iders offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time and Ring Delay Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the mach...

Page 795: ...dress Book or delete it Edit Caller ID History Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Options Fax Resolution Set the resolution for outgoing faxes 2 sided Fax MFC J5930DW Set the 2 sided scanning format Contrast Adjust the contrast Glass Scan Size Adjust the scan area of the scanner glass to the size of the document B...

Page 796: ... Address Book or delete it Edit Options Fax Resolution Set the resolution for outgoing faxes 2 sided Fax MFC J5930DW Set the 2 sided scanning format Contrast Adjust the contrast Glass Scan Size Adjust the scan area of the scanner glass to the size of the document Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Color Set...

Page 797: ...ed Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID History Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Copy Level 1 Level 2 Level 3 Descriptions Preset Appears when you press c LTR LGR Normal 2sided 1 2 2sided 2 2 MFC J5930D...

Page 798: ...ithout using a computer Options Save as Shortcut to PC to File Other Scan to Actions Scan documents and save them to a folder on your computer Select USB or PC Options Save as Shortcut to OCR Other Scan to Actions Convert your scanned document to an editable text file Select USB or PC Options Save as Shortcut to Image Other Scan to Actions Scan photos or graphics into your graphics applications Se...

Page 799: ...mail Scan for Fax Scan for Print Web Level 1 Descriptions Web Connect the Brother machine to an Internet service Apps Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service USB Level 1 Level 2 Level 3 Level 4 Descriptions PDF Print MFC J5930DW Select a PDF file Print Settings Print a PDF file directly from a USB flash drive JPEG Print Select Files OK Print Settings Adjus...

Page 800: ...to your graphics application to PC E mail Scan a black and white or a color document into your email application to Media Scan documents and save them directly to a USB flash drive without using a computer to E mail Server Available after Internet Fax I Fax is downloaded Scan a black and white or a color document to your email server to Network Send scanned data to a CIFS server on your local netw...

Page 801: ...ring printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi Setup Level 1 Descriptions Setup Wizard Configure your internal print server manually WLAN Assistant Configure your wireless network settings using the Brother CD ROM WPS Configure your wireless network settings using the one button push method When you have put a USB ...

Page 802: ...our Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 795 ...

Page 803: ...tings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management 796 ...

Page 804: ...address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 8 11 for Windows and Safari 9 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use If you use different web browser make sure it is compatible with HTTP 1 0 and HTTP 1 1 You must use the TCP IP protocol on your network and have a vali...

Page 805: ... a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is r...

Page 806: ...lso use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the Enter New Password field...

Page 807: ...Remote Setup program lets you configure many of your Brother machine s settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Macintosh 800 ...

Page 808: ...Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 801 ...

Page 809: ...ows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setu...

Page 810: ...selected items on the machine You cannot print the data until it is uploaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data t...

Page 811: ...ble to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the CD ROM the necessary firewall settings have already been set Related Information Remote Setup Windows ControlCenter4 Windows 804 ...

Page 812: ...achine Using ControlCenter4 Windows If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your m...

Page 813: ...hen click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Fi...

Page 814: ...Use Remote Setup through CC4 to add or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Rela...

Page 815: ...ngs from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Macintosh Remote Setup Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Set Up Your Machine s Address Book Using ControlCenter2 Macintosh 808 ...

Page 816: ...ction Lock is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Exp...

Page 817: ...k Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Mac...

Page 818: ...dd or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book infor...

Page 819: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine 812 ...

Page 820: ...W 2 7 in 67 5 mm TFT Color Touchscreen LCD MFC J5830DW MFC J5930DW 3 7 in 93 4 mm TFT Color Touchscreen LCD Power Source AC 100 to 120 V 50 60 Hz Power Consumption 2 MFC J5330DW MFC J5830DW Copying 3 Approx 30 W Ready 4 Approx 5 5 W Sleep 4 Approx 1 6 W Power Off 4 5 Approx 0 04 W MFC J5930DW Copying 6 Approx 31 W Ready 4 Approx 6 0 W Sleep 4 Approx 1 6 W Power Off 4 5 Approx 0 04 W Dimensions MFC...

Page 821: ... mm MFC J5930DW 15 7 in 398 mm 31 8 in 807 mm 20 9 in 530 mm 14 7 in 374 mm 18 4 in 467 mm Weights MFC J5330DW 36 8 lb 16 7 kg MFC J5830DW 37 7 lb 17 1 kg MFC J5930DW 45 0 lb 20 4 kg Noise Level Sound Pressure Operating 50 dB A Approx 7 Temperature Operating 50 to 95 F 10 to 35 C 814 ...

Page 822: ... 4 1 to 8 5 in 105 to 215 9 mm ADF Length 1 5 8 to 14 0 in 148 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 7 in 297 mm 1 Up to 35 4 in 900 mm when using the long paper function Print Media Specifications Paper Input Paper Tray 1 Paper Type 1 Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Paper Size 2 Landscape Letter Executive A4 Portrait Ledg...

Page 823: ...ter A4 size paper Up to 50 sheets of 20 lb 80 g m Plain Paper face up print delivery to the output paper tray 1 For glossy paper remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging 2 Glossy paper is available up to Letter or A4 size 3 We recommend using the MP tray for glossy paper Fax Specifications Compatibility MFC J5330DW ITU T Group 3 MFC ...

Page 824: ...2 sided Paper Type Plain Paper Recycled Paper Paper Size Letter Executive A4 A5 1 When copying on Letter size paper USB Flash Drive Specifications Compatible Media USB Flash drive 1 JPEG Print Resolution Up to 1200 x 4800 dpi Paper Type Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Paper Size Letter A4 Ledger A3 Photo 4 x 6 10 x 15 cm Photo 2L 5 x 7 13 x 18 cm File Format JPEG ...

Page 825: ... sided document Scanner Glass Width Up to 8 42 in 213 9 mm Length Up to 11 61 in 295 mm ADF Width Up to 8 42 in 213 9 mm Length Up to 13 92 in 353 6 mm Scanning Width and Length 2 sided document MFC J5930DW Width Up to 8 42 in 213 9 mm ADF Length Up to 13 92 in 353 6 mm ADF 1 Maximum 1200 1200 dpi scanning with the WIA driver in Windows Vista Windows 7 Windows 8 and Windows 10 resolution up to 192...

Page 826: ...er at support brother com to download the software Windows If you require more advanced machine management use the latest Brother BRAdmin Professional utility version Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software Wireless Network Security WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK TKIP AES 1 Wireless Setup Support Utility WPS Yes 1 ...

Page 827: ...orted 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi 3 Nuance PaperPort 14 supports Windows Vista SP2 or greater Windows 7 Windows 8 Windows 8 1 Windows 10 Home Windows 10 Pro Windows 10 Education and Windows 10 Enterprise 4 PC Fax supports black and white only For the latest driver updates visit support brother com and go to your model s Downloa...

Page 828: ... lowercase and uppercase letters To move the cursor to the left or right press d or c Inserting spaces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to t...

Page 829: ...r c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want to erase or press and hold to erase all the characters Related Information Appendix Send the Same Fax to More than One Recipient Broadcasting Store Address Book Numbers from Outg...

Page 830: ...USA CAN Version 0 ...

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