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Appendix E - Upgrades and Troubleshooting
366
BLACK BOX
®
Advanced Console Server
your system. If your ftp server is on the same network as the BLACK BOX
®
Advanced Con-
sole Server, the gw and mask parameters are optional.
config_eth0 ip 200.200.200.1 mask 255.255.255.0 gw 200.200.200.5
At this point, the DNS configuration (in the file /etc/resolv.conf) should be checked. Then,
download the kernel image using the ftp command.
Troubleshooting the Web Configuration Manager
What to do when the initial Web page does not appear
Try pinging, telnetting, or tracerouting to the BLACK BOX
®
Advanced Console Server to
make sure it is reachable. If not, the problem is probably in the network or network configu-
ration. Are the interfaces up? Are the IP addresses correct? Are filters configured which block
the packets? If the BLACK BOX
®
Advanced Console Server is reachable, see if the /bin/webs
process is running by executing the command ps. If it is not, type /bin/webs & to start it. If
the /bin/webs process is not being initialized during boot, change the file /etc/inittab.
How to restore the Default Configuration of the Web Configuration Manager
This would be required only when the root password was lost or the configuration file
/etc/websum.conf was damaged. From a console or telnet session, edit the file /etc/
config_files. Find the reference to /etc/websum.conf and delete it. Save the modified /etc/
config_files file. Execute the command saveconf. Reboot the system. Enter into the Web Con-
figuration Manager with the default username and password (root/tslinux). Edit the file /etc/
config_files and insert the reference to /etc/websum.conf.
Using a different speed for the Serial Console
The serial console is originally configured to work at 9600 bps. If you want to change that, it
is necessary to change the configuration following the steps:
Step 1: Run bootconf. The user will be presented with the screen:
Current configuration
MAC address assigned to Ethernet [00:60:2e:00:16:b9]
IP address assigned to Ethernet interface [192.168.160.10]
Watchdog timer ((A)ctive or (I)nactive) [A]