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10
Troubleshooting
1
Concepts and General Tasks
Information to Obtain Before Calling Agilent for Service
Gather the following information before contacting Agilent for
service:
•
Symptoms
•
Problem description
•
Hardware installed and parameters/configuration when the
error occurred (sample, supply gas type, gas flow rates,
detectors/inlets installed, and so forth)
•
Any messages that appear on the GC display
•
Results of any troubleshooting tests you have run
•
Press the
[Status]
key to display previous
Error
,
Not Ready,
and
Shutdown
messages.
To obtain service/support contact numbers, see the Agilent Web
site at www.agilent.com/chem.
Summary of Contents for 6890N
Page 1: ...Agilent Technologies Agilent 6890N Gas Chromatograph Troubleshooting ...
Page 20: ...20 Troubleshooting 2 Hardware Symptoms ...
Page 76: ...76 Troubleshooting 6 Nonfunctional GC Symptoms ...
Page 88: ...88 Troubleshooting 8 Troubleshooting Tasks ...
Page 102: ...102 Troubleshooting 8 Troubleshooting Tasks ...