Troubleshooting procedure for options 3G or WiFi
The troubleshooting table is supposed to be used as a detailed instruction together
with the troubleshooting flowchart.
Note
Action
If the LED is:
•
Red/green, flashing: An internal
error has occurred, proceed with
step
•
OFF, the unit is faulty, or it does
not have sufficient input voltage,
or the connection of the connector
X2 is not ok. Proceed with step
Check the STATUS LED on the Connec-
ted Services Gateway.
1
If the LED is:
•
OFF, the unit is faulty, or it does
not have sufficient input voltage,
or the connection of the connector
X2 is not ok. Proceed with step
•
Flashing: An internal error has oc-
curred, proceed with step
.
Check the LINK LED on the Connected
Services Gateway.
2
Use a multimeter and insulating gloves.
Measure the input voltage to the Connec-
ted Services Gateway.
3
The input voltage should be 24 V.
Make sure that connector X1 is connected
properly on both ends.
•
If the input voltage is normal, pro-
ceed with step
.
•
If the input voltage is abnormal,
Troubleshooting the robot signal
exchange proxy on page 405
Tip
For more details, see
Circuit dia-
gram - OmniCore V250XT
.
Make sure that connector X2 is connected
properly on both ends.
•
If the connection is OK, proceed
with step
•
If there is a problem with the con-
nection, repair the connection and
go back to step
Check that the connector X2 is well con-
nected and the network connection prop-
erties are available.
4
If the RF LEDs are:
•
ON, the Connected Services Gate-
way is connected to network and
works well.
•
OFF, the Connected Services
Gateway is faulty or the connection
of the connector X3 is not ok. Pro-
ceed with step
.
Check the indicator RF LEDs on the
Connected Services Gateway.
5
Make sure that connector X3 is connected
properly on both ends.
•
If the connection is OK, proceed
with step
•
If there is a problem with the con-
nection, repair the connection and
go back to step
Check that the connector X3 is well con-
nected.
6
Continues on next page
394
Product manual - OmniCore V250XT
3HAC073447-001 Revision: B
© Copyright 2020-2022 ABB. All rights reserved.
7 Troubleshooting
7.3.6 Troubleshooting the connected services gateway
Continued
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