Preface
Hardware-Related Warnings
DSM Installation and Configuration Guide
Copyright 2009 - 2020 Thales Group. All rights reserved.
14
Caution statements are used to alert you to important information that may help prevent unexpected results or data
loss. For example:
CAUTION
Make a note of this passphrase. If you lose it, the card will be unusable.
A warning statement alerts you to situations that can be potentially hazardous to you or cause damage to hardware,
firmware, software, or data. For example:
WARNING
Do not delete keys without first backing them up. All data that has been encrypted with
deleted keys cannot be restored or accessed once the keys are gone.
Hardware-Related Warnings
The following warning statement is used to indicate the risk of electrostatic discharge of equipment:
ELECTROSTATIC DISCHARGE
If this warning label is affixed to any part of the equipment, it indicates the risk of
electrostatic damage to the module. To prevent equipment damage, follow suitable
grounding techniques.
The following warning statement is used to indicate the risk of hazardous voltages of equipment:
HAZARDOUS VOLTAGES
The warnings in this section indicate voltages that could cause serious danger to
personnel.
Sales and Support
If you encounter a problem while installing, registering, or operating this product, please refer to the documentation
before contacting support. If you cannot resolve the issue, contact your supplier or Thales Customer Support.
Thales Customer Support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by
the support plan arrangements made between Thales and your organization. Please consult this support plan for
further information about your entitlements, including the hours when telephone support is available to you.
For support and troubleshooting issues:
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https://supportportal.thalesgroup.com
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(800) 545-6608
For Thales Sales:
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https://enterprise-encryption.vormetric.com/contact-sales.html
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(888) 267-3732
