Sun Microsystems StorEdge 6320 System 1.0, Справочное и сервисное руководство

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Chapter 6 Fault Detection and Isolation Overview 6-3
If you use the management LAN connection without host Sun StorEdge Remote
Response support, you can set up the Storage Automated Diagnostic Environment
software can be set up to send email or pager message notification when an alert or
event occurs. To use this service, you must allow access to a host server containing
email or pager message service. The Storage Automated Diagnostic Environment
software on the Storage Service Processor is then configured for a group of Sun
StorEdge 6320 systems and routes all of its alert and event traffic to the shared
modem on the customer’s host server. The master system is responsible for
forwarding the traffic through the specified medium.
If you do not want any connection between the Storage Service Processor and the
host servers, a dedicated workstation can be attached to the Storage Service
Processor. The Storage Automated Diagnostic Environment software on the Storage
Service Processor that is configured as a master sends the messages to that resource.
This solution requires you to do both of the following:
■
Provide a full-time person to monitor the workstation
■
Report serviceable action items to Sun in a timely manner to comply with the
service contract
6.2.2 Remote Monitoring
Fault detection, using the Sun StorEdge Remote Response service, is enabled
through the Storage Automated Diagnostic Environment provider function.
Events and alarms are sent through a preconfigured modem to servers that receive
them. Based on several conditions, such as type and severity, a support person might
be paged. The Sun StorEdge Remote Response service is enabled in the Storage
Automated Diagnostic Environment software using the provider function in the
maintenance section of the administration GUI. When enabled, the service transmits
events to Sun and alerts the Sun StorEdge Remote Response solution centers by way
of
uucp
(1) through the modems.
The Sun Service center can dial into the system if necessary to perform corrective
actions.