ID 442426.04
293
WE KEEP THINGS MOVING
Communication
14
Manual SD6
8.6. The remote maintenance by remote access is linked to IT security
measures, such as the session ID method, the use of which is
decided upon exclusively by the Customer. The supplier is
responsible only for its own observance of the IT security measures
offered and selected by the Customer. The Customer decides also on
the selection of the connection of the drive controller to the remote
access server of the supplier and bears the sole responsibility for its
establishment, maintenance and security.
9. Other Cooperation Obligations of the Customer
9.1. The Customer shall report malfunctions, errors and damage without
delay. The report must furthermore describe the symptoms of the
fault so precisely that the supplier is able to support the Customer in
the purposeful remedying of the fault.
9.2. The Customer shall bear the responsibility for a regular data backup
and the IT security in accordance with the state-of-the-art. The
supplier may assume that all data with which employees of the
supplier come into contact have been previously backed up
elsewhere by the Customer.
9.3. The warranty of quality and liability do not cover faults or damage
resulting from the use of the software in a hardware and software
environment that does not meet the technical requirements.
9.4. Further cooperation obligations of the Customer result from the
individual order and from the general obligation to maintain safety
and the duty to take due care. The risk of damage in the event of
infringements of the cooperation obligation must be borne by the
Customer. The supplier shall not be responsible for monitoring
whether the Customer complies with the cooperation obligations.
9.5. The whole cooperation of the Customer shall be at no expense to
STÖBER ANTRIEBSTECHNIK.
10. Defects in Quality and Title of the Software
The Terms of Sale and Delivery of the supplier shall apply to all defects in
quality and title. If, after providing a service, the supplier supplies the
Customer with a new software version to remedy defects in quality and title,
the Customer shall accept this new software version in order to maintain
the warranty rights, insofar as the acceptance is not unreasonable.
11. Acceptance
11.1. For all services suitable for acceptance testing and for all services for
which acceptance testing has been agreed, the supplier may
demand a written declaration of acceptance from the Customer or the
countersigning of an acceptance protocol immediately after a
successfully completed acceptance test. Individual services that can
be used independently of one another shall be accepted separately.
11.2. If no formal acceptance testing is carried out pursuant to 11.1, the
Customer shall inspect the results of the work within one month and
either declare the acceptance or notify STÖBER
ANTRIEBSTECHNIK in detail and in writing of any faults discovered.
The unqualified use of the work results in production shall be deemed
to be an acceptance.
12. Final Provisions
12.1. The whole business relationship between the supplier and the
Customer shall be subject to the law of the Federal Republic of
Germany, to the exclusion of the UN Sales Convention and the
provisions of private international law. Place of fulfillment and venue