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CHAPTER 4
OFFICE DATA DESIGN
2.11 Monitor Number Assignment
STEP 1: AMNO- Assign the Monitor Number
• TN:
Tenant number of Monitor number
• MNO:
Monitor number (up to 5 digits)
Note 1
• NMI:
Monitor Number Index (1-4095)
Note 2
• Follow the UCD when Monitor Status is not Requested from AP.
• STN:
UCD control station number (Valid for “UCD” = 1)
Note 1:
The monitor number is the same as the pilot number assigned in ACDPLT and must match the numbering
plan of the System. “0”can not be assigned at the first digit of the monitor number.
Note 2:
Assign different NMI for each Monitor number.
STEP 2: ACDPLT-Assign the Pilot Number
• TN:
Tenant number (1-9)
• M_NO:
Pilot number (Monitor number)
• NAME:
Pilot name (up to 20 characters)
• TRKPRI:
Priority (1-250)
Note 3
When the pilot number is dialed by station in the remote node
• INPRI:
Priority (1-250)
Note 3
When the pilot number is dialed by station in the local node
• TRPRI:
Priority (1-250)
Note 3
When the call is transferred from the station by dialing the pilot number
• CCV/W:
0/1 = CCV/Week schedule
Note 4
• CCVNO:
CCV Index number (1-900) Valid for CCV/W = 0
• CCVSTP: CCV step number (1-20) Valid for CCV/W = 0
Note 3:
When priority is not taken for each incoming call type, assign all “1” in these parameter.
Priority order - 1>250
Note 4:
MIS can not change the pilot no. data when CCV/W = 1.
STEP 3: ACNO- Assign the Conversion Number for the ringdown trunk route.
• RT:
External Route Number
• TN:
Tenant number of Monitor number
• MNO:
Monitor number
Note:
A balance between ACD route and Monitor/Pilot No. for ACD Split is 1:1.
Содержание SV8500
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