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CHAPTER 4
OFFICE DATA DESIGN
3.
Data Programming
STEP 1: ASYDL - ACD FCCS data. This data must be set to all nodes to be provided ACD service.
SYS1, INDEX512: FPC number of the self-node (1-253)
*SYS1, INDEX865: FPC of the node providing IP. (When IVR is used, this data is necessary)
*SYS1, INDEX866: FPC of the node providing built-in ACDP.
*Note 1:
The same value (FPC) must be set to these indexes.
Note 2:
Assign 0 for the node using ACD service in the self node only.
STEP 2: ASYDN -SYS1, INDEX514: NDM usage
STEP 3: Data programming procedures other than STEP 1, 2 are the same as that of the non-FCCS system
(ACD stand-alone system). However, note that which data is necessary for the node providing
ACDP. The others than below are set to all FCCS nodes in which ACD trunks or ACD agents are
installed.
Data required for the node that accommodates ACDP:
ASYD - SYS1, INDEX2, b0:1=ACDP is used
SYS1, INDEX207, b0:1=ACDP0 is used
SYS1, INDEX207, b1:0/1=ACDP1 is not used/used
ASYDL - SYS1, INDEX864, b0:1=Built-in ACDP is used
Note:
Command data such as AKYD, AOKC, ASFC is set to all nodes in an FCCS Network.
Содержание SV8500
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