Chapter 4: Specifications
BVM Voice Mail Ports
Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Page 4-37
BVM Voice Mail Ports
Having eight BVM ports available on the Inter-Tel CS-5200 and CS-5400 platforms provides
increased availability and response time for voice processor applications. Under normal
business conditions, increased ports allow fast response to applications such as voice mail,
Message Notification/Retrieval, Automated Attendant, and Record-A-Call.
The Inter-Tel 5000 platform is equipped with four licensed BVM ports in its default configuration
without an external voice processing PC. Additional four-port licenses may be purchased. An
Inter-Tel CS-5200 or CS-5400 system can be programmed with 0, 4, or 8 ports reserved for
voice mail. The CS-5600 system can be programmed for 0, 4, 8, 12, or 16 ports. The user can
reserve up to the maximum ports supported by the license installed. For programming
instructions, refer to the
Inter-Tel 5000 Features and Programming Guide
(part no. 580.8006).
The Inter-Tel CS-5600 supports 16 BVM ports on the PS-1. When the PS-1 is installed, the
eight-port BVM feature is disabled. The CS-5600 initially provides four BVM ports and additional
ports can be licensed and added in four-port increments. For programming instructions, refer to
the
Inter-Tel 5000 Features and Programming Guide
(part no. 580.8006).
BVM Forward to E-Mail Characteristics
BVM Forward to E-Mail possesses the following characteristics:
•
Forward to e-mail for SMTP–MIME servers only.
•
Forward voice mail as
.wav
file attachments in e-mail messages.
•
The
.wav
encoding format plays on a standard PC running Windows
®
.
Initial Recording Handling
If
Forward and Copy
is selected as the e-mail forwarding type in DB Programming, the initial
recording is left at the voice mailbox until deleted using voice mail.
If
Forward
is selected at the voice mailbox as the e-mail forwarding type, the initial recording is
deleted. Use this setting with caution because e-mail delivery on the Internet is not guaranteed.
Only one copy is kept on the system of the initial recording.
Temporary Files
Temporary files are used during the conversion from the initial recorded message to the SMTP–
MIME format. The temporary storage required may impact overall BVM storage capacity.
NOTE
If both Remote Messaging and Forward to E-Mail features are enabled, the
Forward and Copy option must be selected. If the Forward Only option is selected,
the user will not receive Remote Messaging notifications.
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