Chapter 5: Installation
Using Terminal Emulation to Retrieve Online Messages
Page 5-100
Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Using Terminal Emulation to Retrieve Online Messages
The USB-B port is provided to allow monitoring information online using a terminal emulation
program such as Windows
®
HyperTerminal. You will need a USB cable with a standard USB
Type-A connector on one end and a Type-B connector on the other end. This interface is only
supported for terminal emulation use. Do not plug any other device (USB hub, etc.) into the
USB-B connection. Also, to avoid a drop in system performance, do not monitor a live system
for any length of time other than for troubleshooting purposes.
To retrieve online message information:
1.
Pick a time to monitor system information when the system is not in use or at a time
when system traffic is the lowest, if possible.
2.
Make sure you have installed the driver that will allow a PC or laptop to access the USB-
B port (“Installing the USB-B Port Serial Driver” on
page 5-99
).
3.
Attach a USB 2.0 cable to the USB-B port on the front of the chassis.
4.
Attach the other end of the cable to a PC or laptop USB port (standard USB connector).
5.
Start the terminal emulation program
and set any configuration options the
program needs to communicate with
the Inter-Tel 5000 platform. See the
documentation that came with the
terminal emulation program for this
information. For the terminal emulation
program you use, set the following options if available:
•
Communications Port:
COM3
•
Bits Per Second:
115000
•
Data Bits:
8
•
Parity:
None
or
n.
•
Stop Bits:
1
•
Flow Control:
None
.
6.
Enter the system username (
it5k
) and password (
itpassw
). The “OLM>” prompt
appears on the screen, indicating you have logged in to the Online Monitor (OLM) shell.
To view a list of available commands
, type
help
or
?
at the OLM prompt, then press the
ENTER
key.
To exit
, type
EXIT
or
.
(period), then press the
ENTER
key.
NOTE
HyperTerminal does not support SSH encryption, which is required for TCP/IP
connections. The PuTTY
®
application can be used for these types of connections. A
copy of PuTTY is included on system CDs for v1.2 and later.
Chassis Front
USB-B
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