SAN32M-2 Installation and Service Manual
64
4. Record the Product ID number:
a. At the Windows desktop, click
Start
at the left side of the task
bar (bottom of the desktop), then sequentially select
Settings
,
Control Panel
, and
System
. The
System Properties
dialog box
displays with the
General
tab open by default.
b. Record the Product ID number listed under the
Registered to
heading.
c. Close all dialog boxes and return to the Windows desktop.
Task 14: Verify product-to-server communication
Communication must be verified between the product and server
(SAN management and Element Manager applications). To verify
communication:
1. At the SAN management application main window (physical
map or product list), inspect the shape and color of the status
symbol associated with the product icon.
Table 4
explains
operational states and associated symbols.
2. Right-click the product icon at the SAN management
application’s physical map. A pop-up menu appears.
Table 4
Operational states and symbols
Operational state
Status symbol
Operational -
Communication is established, the product is operational,
and no failures are indicated. Go to
Task 15: Configure PFE key
(optional)
.
No status
symbol
Degraded -
Communication is established, but the product is operating
in degraded mode and requires service. This condition is typical if a port
or redundant CRU fails. Go to
step 2
.
Failed -
Communication is established, but the product failed and
requires immediate service. Go to
step 2
.
Status Unknown -
Product status is unknown because of a network
communication failure. Go to
step 2
.
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