SAN32M-2 Installation and Service Manual
188
NOTE:
An optional full-volatility feature is often required at military sites
that process classified data. If the feature is enabled through a PFE key, a
memory dump file (that may include classified Fibre Channel frames) is not
included as part of the data collection procedure.
To collect maintenance data:
1. At the Element Manager application (management server), select
Data Collection
from the
Maintenance
menu. The
Save Data
Collection
dialog box displays (
Figure 61
).
Figure 61
Save Data Collection dialog box
2. Remove the backup CD from the management server’s compact
disk-rewritable (CD-RW) drive and insert a blank rewritable CD.
3. At the
Save Data Collection
dialog box, select the compact disc
drive (
D:\
) from the
Look in
drop-down menu, type a descriptive
name for the collected maintenance data in the
File name
field,
then click
Save
.
4. The
Data Collection
dialog box displays with a progress bar that
shows percent completion of the data collection process. When
the process reaches 100%, the
Cancel
button changes to a
Close
Button.
5. Click
Close
to close the dialog box.
6. Remove the CD with the newly-collected maintenance data from
the management server’s CD-RW drive. Return the CD with the
failed CRU to support personnel for failure analysis.
7. To ensure the backup application operates normally, replace the
original backup CD in the management server’s CD-RW drive.
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