GE
RAFT
V
OLUSON
™ P8 / V
OLUSON
™ P6
DIRECTION 5723243, R
EVISION
6
DRAFT (M
AY
23, 2018)
B
ASIC
S
ERVICE
M
ANUAL
5-46
Section 5-12 - Service Platform (InSite Exc)
Section 5-12
Service Platform (InSite Exc)
5-12-1
Introduction
InSite Exc (InSite with Express Connect) is the connectivity to the Voluson P-Series system that allows
GE to deliver remote diagnostics capability. InSite is your direct link with a GE Online Service Engineer
or Applications Support Engineer, or a Request for Service via the Insite Exc link ( GE icon) at the right
botton of the display screen.
The GE icon in the status bar change symbol and color depending on ongoing activity; see
The most important features of InSite are:
•
Diagnostics available remotely by GE technicians through Common Service Desktop
•
Images and log files download
•
Virtual Network computing
5-12-2
Access / Security
The Service Platform has different access and security user levels.
Each user is only granted access to the tools that are authorized for their use.
•
via System Setup - Administration -
SERVICE
page
•
: This offers the possibility to view the entire customer´s desktop and operation
system. Remote access to the Voluson™ P8 / Voluson™ P6 System requires permission and
customer input before a GE service technician or OLC can access the customer’s ultrasound
remotely.
•
via Windos Start Menu - All Programs - Voluson - GE Field Engineer - Common
Service Desktop
NOTE:
A Service Dongle and the ”Standard GE Revolving” password (password changes every six months) is
necessary when performing proprietary level diagnostics on the Voluson™ P8 / Voluson™ P6
ultrasound system.
