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Appendix/External Devices/Troubleshooting
Memory dial (phonebook function) and downloaded information
d
It is your responsibility to back up all data stored on your FOMA terminal. NTT DoCoMo is not responsible
for any deletion, alteration, or loss of data.
d
Upgrading the model or repairing your FOMA terminal may alter or erase data that you have created,
copied or downloaded. NTT DoCoMo is not responsible for any deletion, alteration, or loss of data. As a
matter of convenience, NTT DoCoMo may replace your FOMA terminal with the substitute instead of
repairing.
Data including downloaded images/ring tones and user-created data will be transferred only in the course
of repairs. (Some data cannot be transferred. In addition, there may be cases where data cannot be
transferred depending on the malfunction.)
* It may take time or be unable to transfer depending on the amount of data stored on the FOMA terminal.
<Software Update>
Updating Software
Check if your phone needs an update, and if necessary, download and update the required software
via packet communications.
The latest information regarding software updates can be viewed on the DoCoMo website or in “
お知
らせ
” (News) under iMenu.
d
Packet communications charges do not apply to perform software updates.
d
Software may be updated in the following two methods: Immediate update and Timer update
Immediate update: The software update is performed at once.
Timer update: A time and date can be designated to perform the software update automatically.
d
You can update software if the i-mode host is set to the user defined host.
d
Software updates (downloading and rewriting) may take time.
d
Software updates are performed via SSL communications with the server at DoCoMo. It is therefore
necessary to have a valid certificate. (Default setting: Valid. Setting procedure
→
p.228).
d
Make sure that the mobile phone battery is fully charged when performing software updates.
d
It is recommended that you perform software updates when the handset is stationary and in a location with
good signal quality (three bars for the antenna icon).
* If the reception becomes poor and then the download is interrupted, attempt to update again in a location
with good signal quality.
d
Updating software with the “PIN1 code entry set” set to “ON” displays the PIN1 code entry screen in the
automatic restart after installing the software. You cannot make/receive calls or perform communication
until you enter the correct PIN1 code.
■
Important
c
Do not attempt to modify phones or accessories.
a
Modification may result in fire, injury, or malfunction.
a
Technical standards have been established by law in order to prevent radio wave interference and network
disruption. Mobile phones or cards that do not meet these technical standards cannot be used.
a
Repairs to mobile phones that have been modified (disassembled, altered, painted, etc.) will only be carried
out if the user agrees to have the mobile phone restored to its original state in line with DoCoMo standards.
Requests for repair of modified mobile phones may be rejected.
a
If malfunction or damage occurs as a result of modification, charges will apply even if the mobile phone is still
under warranty.
c
Do not peel off the manufacturer’s specification sticker put on the FOMA terminal.
The manufacturer’s specification sticker certifies that the mobile phone meets technical standards. It may not be
possible to carry out repairs if the specifications cannot be confirmed because the sticker has been removed,
altered, etc.
c
The function settings or information about total call time may be cleared (reset) due to malfunction or repair of
the FOMA terminal. In this case, make the settings again.
c
Magnetic components are used for the following parts of the FOMA terminal. A cash card (ATM card, bank card),
etc, which is easily affected by magnetism, may become unusable if it is kept close to the components:
Neuropointer key, speaker, earpiece speaker
c
If your FOMA terminal gets wet or moist, immediately turn it off, remove the battery pack, and take the FOMA
terminal to a repair shop as soon as possible. However, the FOMA terminal may not be able to be repaired
depending on the condition.
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