477
Continued on next page
Appendix/External Devices/Troubleshooting
The color of the illumination
flashing when receiving a
message is different from what I
selected for the mail address
d
When the incoming lamp settings are duplicated, the priority applies.
d
If you receive two or more messages, the incoming call lamp flashes
following the settings of the illumination under Mail (recv.) that is set
to the last received mail address.
d
If the format of the sender’s mail address is “(phone
number)@docomo.ne.jp”, save only that phone number as a mail
address and set distinctive illumination for that mail address in
Illumination under Mail (recv.).
d
Is the sender’s mail address (a mail address shown on the received
mail details screen) stored in the phonebook correctly and did you
set illumination for that mail address in Illumination under Mail
(recv.)?
d
If you receive an SMS, distinctive illumination set in Illumination
under Mail (recv.) for the phone number in the phonebook flashes.
p.145
p.119
p.119
p.118
p.119
Cannot charge the FOMA
terminal (the charge lamp of the
FOMA terminal does not light)
d
Is the battery pack properly attached to the FOMA terminal?
d
Is the adapter firmly plugged into the electrical socket or cigarette
lighter socket?
d
Are the adapter and the FOMA terminal correctly connected (is the AC
adapter firmly connected to the FOMA terminal or the desktop holder)?
p.42
p.44
p.45
The key does not sound when I
press it
d
Is “Keypad sound” set to “OFF”?
d
Is the FOMA terminal in manner mode?
p.127
p.130
I cannot use Any key answer to
answer a voice call/videophone
call/PushTalk call
d
Is “Answer setting” set to “Quick silent” or “OFF”?
d
You cannot use Any key answer to answer a videophone call.
p.74
−
The other party’s voice is difficult
to hear during a call
d
Is the earpiece speaker properly placed against your ear?
d
Is anything e.g. a sticker obstructing the earpiece speaker?
d
Is anything obstructing the speaker in hands-free mode?
d
Did you change the “Volume” setting?
Change the setting so that you can hear the other party clearly.
p.26
−
−
p.75
The other party’s voice is too loud
during a call
d
Did you change the “Volume” setting?
Change the setting so that you can hear the other party clearly.
p.75
Pressing the external keys does not
operate the folded FOMA terminal
d
Is Keypad lock set?
d
Is “External keys guard” set to “ON”?
p.167
p.169
Pressing the Assist key does not
check missed calls, etc. when the
FOMA terminal is folded
Pressing the Assist key for 1
second or longer does not start
the music player
d
Is “Info notice setting” set to “OFF”?
d
Is Keypad lock set?
d
Is “External keys guard” set to “ON”?
p.80
p.167
p.169
The date is displayed in Japanese
d
Is “Japanese” selected as the language?
p.47
The display is dim
d
Is Brightness under Backlight set to “Level 1”?
p.138
The display light of the display or
keypad does not turn on
d
Is Lighting under Backlight set to “OFF”?
d
Press and hold
5
for 1 second or longer to turn the backlight on or off.
Note that pressing and holding
5
for 1 second or longer will turn
off the backlight e.g. while composing a message.
p.138
−
Receiving an incoming call
immediately after turning on the
power displays the phone number
but does not display the name
stored in the phonebook
d
The FOMA terminal may be reading the FOMA card (UIM)
immediately after turning on the power. The phonebook function may
not be available then.
−
It takes some time for the power to
turn on after pressing and holding
y
for 1 second or longer
d
Data checking may take time e.g. if the phonebook is full of data.
p.118
Nothing appears on the display,
but
o
and
p
are flashing
d
The FOMA terminal is in power saver mode. Press any key to
release the power saver mode.
p.138
Nothing appears on the image
display
d
Is “Image display” set to “OFF”?
p.137
The FOMA terminal does not
perform incoming call operations
(ring tone sounding, vibrator,
incoming call lamp flashing) when
receiving a call
d
The FOMA terminal does not perform incoming call operations (ring
tone sounding, vibrator, incoming call lamp flashing) until the set time
is reached, when receiving a call from a phone number not stored in
the phonebook or from a caller who does not notify his/her caller ID
and if “Set mute seconds” under “Ring time(sec.)” is set to “ON”.
p.174
Problem
Points to check
Refer to
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