483
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Appendix/External Devices/Troubleshooting
“No Switch”
d
This message appears when you cannot switch to a videophone call
during a voice call because the other party is establishing a packet
communication (including i-mode). Check the other party’s status
and retry.
p.57
“Not correspond contents”
d
Information read by the Bar code reader cannot be recognized
because there are some contents unsupported by the FOMA terminal.
−
“Other function active Cannot start”
“Other function active Cannot
operate”
d
This message appears when you attempt to perform an unavailable
operation but another function is running.
−
“Out of service area”
d
This message appears when you attempt to use an i-mode service
out of range or in a location where radio waves do not reach you.
Move until “
” appears, then use the i-mode service.
p.208
“Page is not found (404)”
d
The site is not found. It may not exist.
−
“Password is not correct (401)”
d
This message appears when the authentication did not go through
on the “Authentication” or “Re-authentication” screen. To re-
authenticate, select “YES”.
−
“PIN1 code blocked”
d
This message appears when the power is turned on during PIN1
code lock. Press
d
to display the PUK code entry screen, then
enter the PUK code correctly to release the lock.
p.156
“Please wait”
d
The voice line or packet communication device may be malfunctioning.
Otherwise, the voice line/packet communication network may be
congested. Attempt to use a voice call, videophone call or i-mode later.
You can still make an emergency call (110, 119 and 118). However,
you may not be connected depending on the condition.
−
“Please wait for a while (packet)”
d
The packet communication device may be malfunctioning. Otherwise,
the packet communication network may be congested. Retry later.
−
“PUK blocked”
d
This message appears when you attempt to power on or perform
operations related to the FOMA card (UIM) when the PUK code is
blocked. Contact the DoCoMo service counter.
p.155
“Reading UIM Cannot start”
d
This message appears when you attempt to perform an operation related to
the FOMA card (UIM) while the FOMA card (UIM) is being read. Retry later.
−
“Receiving failed Channel
information cannot display”
d
This message appears when you display the channel list screen for
the first time after purchase or when you attempt to display the
channel list screen after resetting the i-channel, changing the
i-channel host URL, initializing the FOMA terminal or exchanging the
FOMA card (UIM), and then if i-channel information cannot be
obtained. Move until “
” appears, then retry to display the
channel list screen.
p.234
“Replace with a new one or check the disk”
d
Check the microSD memory card.
p.357
“Replay period has expired
Delete?”
d
This message appears when you attempt to play i-motion whose
playback period has expired. Select “YES” to delete the Chaku-Uta-
Full
®
.
−
“Replay period has expired”
d
This message appears when you select a desktop icon for i-motion
whose playback period has expired.
−
“Root certificate has expired Do
you connect?”
d
This message appears when an SSL server certificate out of the
validity period has been received. To connect, select “YES”.
Otherwise, select “NO”.
d
This message appears when you are asked to send a client
certificate while accessing an SSL website.
−
p.211
“Root certificate is not valid”
d
This message appears when you receive a TLS/SSL certificate with
the “Certificate” set to “Invalid”. Check the contents of the certificate,
set the certificate to valid and reconnect.
p.228
“Service is not registered”
d
The i-mode service is not available because you have not subscribed
to the service. A separate subscription is required to use the service.
d
If you had started using the FOMA terminal before you subscribed to
i-mode, turn the FOMA terminal off and then turn it back on.
−
−
Error Message
Explanation and Solution
Refer to
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